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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-185760 · Issue 668740

SQL queries modified to use qualified table references

Resolved in Pega Version 8.5.6

Portal launch in the development environment was taking an excessive amount of time, as were some standard reports. The PurgeAssemplyDatabaseCache agent activity also generated an error regarding "(internal.cache.RAPurge) ERROR - Purge, unexpected error in removeOldAppCentricCacheData". These issues were traced to SQL queries that contained pr_sys_app_hierarchy_flat without a schema qualifier, and have been resolved by changing to class qualified table references.

INC-186634 · Issue 672149

Expanded debug logging for requestors

Resolved in Pega Version 8.5.6

In order to assist with diagnosing issues, debug loggers have been added for requestor activation and validation.

INC-187553 · Issue 675428

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.5.6

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-187708 · Issue 680011

Handling added to StreamChangeTracker for non-String mode

Resolved in Pega Version 8.5.6

Incorrect StreamChangeTracker mode properties were being tracked for value changes. Investigation showed this was due to the StreamChangeTracker.trackValueChanges API tracking value changes on properties of mode page and page list, which resulted in logging a WrongModeException in the logs. This has been resolved by updating the behavior of the StreamChangeTracker.trackValueChanges API to return false when value change tracking is invoked for a property other than mode String.

INC-187750 · Issue 675634

Error message removed for adding a new datatype to a branch

Resolved in Pega Version 8.5.6

Clicking 'add data type' for an application when no unlocked rulesets were available resulted in the error message "No unlocked Rulesets/Versions found that are valid for this record. Unlock at least one Ruleset/Version that can contain records of this type.". However, it was possible to create a data type by choosing branch. Investigation showed this message was added by the activity pzLoadTypeToBeAdded and is not needed: it has been removed from the step that appended the message when validating on click of submit.

INC-188080 · Issue 673782

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.5.6

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188143 · Issue 674971

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.5.6

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-189259 · Issue 692033

Big Decimal used while converting List to Page

Resolved in Pega Version 8.5.6

Previous work done to handle precision numbers in the JSON response that were being rounded or truncated when parsed for the DataSource page has been updated to also handle the case of mapping a list to a page.

INC-189580 · Issue 672853

Cleanup added for disabled/deleted operator passivation data

Resolved in Pega Version 8.5.6

In some scenarios, a passivated session for a non-active operator was able to be resumed after cluster restart. This has been resolved by adding a check for disabled or deleted operators which will then delete any lingering passivated data.

INC-189811 · Issue 679934

Updated XMLDataToPage privilege

Resolved in Pega Version 8.5.6

Cases were not being created or moved due to a privilege issue on EndUser portal after update. This was traced to the XmlDataToPage activity now including the OpenDeveloperForm privilege, which end user operator profiles do not have. This was a missed use case, and has been resolved by updating XMLDataToPage so it requires authentication but not privilege to run.

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