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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D50161 · Issue 514822

Auto populate disabled during redux page conversion to prevent concurrent modification exception

Resolved in Pega Version 8.2.5

Running a standalone data page sourced from a look up of a class was failing sporadically with a concurrent modification exception. The Data page was backed by redux pages: this meant that when the page fetched from data source was converted to redux page, it was iterating through all properties in the mContent of the page and trying to convert those to redux properties. During this process, when any auto populate property was encountered it was getting triggered and modifying the mContent, resulting in a change in iterator. As a result, when the Iterator was trying to fetch the next element, the concurrent modification exception was thrown. To resolve this issue, auto populate has been disabled during redux page conversion to avoid unnecessary problem during data page load.

SR-D50436 · Issue 513849

Case creation service activity unauthorized response modified

Resolved in Pega Version 8.2.5

When unauthorized users accessed the URL for creating a case, a blank screen appeared instead of the user being routed to a login screen. This was due to the system returning an HTTP 400 error instead of HTTP 401 response, and was traced to the introduction of an anonymous user type in the authentication activity (Authentication service in the service package). Case creation REST service uses pzCreateCase activity to create the cases, but before introducing the anonymous user type it was exiting from the authentication activity and did not call pzCreateCase. This was traced to the error handling relying on a field value to be in English when instead the site had localized the value, causing a mismatch which did not generate the necessary failed status. To avoid this, the system will now use the new pxStatusFlowSecurity process engine status instead of relying on a text match to determine this error.

SR-D50793 · Issue 514258

PegaEmailClient Debug level EmailAccount password issue resolved

Resolved in Pega Version 8.2.5

The SendEmailNotification activity was failing to send email when DEBUG log level was enabled for the com.pega.platform.integrationengine.client.email.PegaEmailClient class. This was traced to the removal of the pyPassword property from the copied object which was done for security reasons, but which is this case led to failed authentication. This has been resolved.

SR-D56079 · Issue 517628

Content type added to Httpclientutils

Resolved in Pega Version 8.2.5

The XML Response received from Connect HTTP Service was being converted to Base64 format automatically. This was traced to there not being a content type in the response header from the service, causing the content to be treated as binary and encoded before being mapped to the clipboard. To correct this, content type has been added to Httpclientutils.

INC-156674 · Issue 674056

Handling added for reactivating combined Passivation and AccessGroup timeout

Resolved in Pega Version 8.6.2

Refreshing a passivated browser window in Dev Studio for an operator with a combined access group and passivation timeout was resulting in a blank screen after re-authenticating. InvalidParameterException and InvalidReferenceException messages were logged. Research showed this was caused by a missing pxPortal property on the pxThread page along with missing Application and Accessgroup pages. While refreshing the browser along with the top URL, there will be few requests with tab threads calling activities such as deletedocumentpg and SetProcessWindowName because there was an unload. Because these requests reached the server before re-authentication, the threads proceeded to the activation flow, causing properties such as pxPortal, Application, and Accessgroup pages to be removed from the thread page and requestor page according to the condition that the requestor was not yet authenticated. To resolve this, the logic in session.internal.authorization.context.BasicApplicationContextImmutableImpl#applyApplicationProperties has been updated to skip removing application page properties from the thread page in this combined Passivation and AccessGroup timeout scenario.

INC-161645 · Issue 634638

Java Bean import updated to handling differences in Java 7 and Java 8

Resolved in Pega Version 8.6.2

The behavior of the java bean Introspector class is inconsistent across different versions of the JDK when detecting indexed properties built off of java.util.List objects, causing Java Bean import to generate differently in Java 7 and Java 8. This has been resolved by updating PRIndexedPropertyDescriptor to better handle this JDK difference by resolving indexed read and write methods manually using simple reflection.

INC-164021 · Issue 638638

Java object type removed from pyStream to resolve GetFile class error

Resolved in Pega Version 8.6.2

It was not possible to perform Property-Set on pyStream(java.io.InputStream) to assign it with another object of type(returned by pxGetFile Rule-Utility-Function). This was caused by a strongly typed java.io.stream in the pyStream property creating conflict at runtime with S3WrapperInputStream from the D_GetNewFile call, and has been fixed by removing the java object type from pyStream.

INC-168254 · Issue 659298

Documentation updated for accents and special characters used in search

Resolved in Pega Version 8.6.2

The "Pega search API" article has been updated to reflect that the search functionality in Pega Platform does not match accented words with unaccented. For example, searching for santé and sante will retrieve different results. In addition, Domain Specific Language (DSL) includes special characters for use when searching, for example '-', '_', '!', '@'. However, the system retrieves various results depending on the way the special characters are used in the search query. If the query contains special characters that are not escaped, the system may retrieve incorrect results. For example, not escaping the slash mark in the 25/02 query may cause the system to ignore the special character.

INC-170458 · Issue 667372

Handling updated for queue processor locks

Resolved in Pega Version 8.6.2

The Final activity mentioned in the processing epilog of the Service File rule was not being consistently called from File Listener, causing some of the cases to become stuck and not continue to the next stage. Investigation showed that if the lock was held by the queue processor requestor, the system was unable to obtain the lock but still proceeded to update the LogServiceFile page and persist it. This resulted in overwriting changes made on the LogServiceFile page by the requestor, resetting the completed-batches-count set back to 0. To resolve this, RuleServiceFile -> updateLSFBatchCounts() will call the overloaded lockAndLoad() method in LogServiceFile that accepts a parameter called lockAttempts. This will attempt to obtain a lock for a given number of times before throwing an exception.

INC-170646 · Issue 658308

Security update for unauthorized URL requests

Resolved in Pega Version 8.6.2

Updates have been made to improve security around unprivileged users and unregistered requests.

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