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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D91894 · Issue 557220

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.2.7

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

SR-D92707 · Issue 551694

QP exception handling improved

Resolved in Pega Version 8.2.7

There is currently a configurable maximum size limit for QP items of 5MB. If the message size exceeded 5 MB, the message failed to be enqueued to Kafka, but still ended up in the delayed message table where it remained. This caused issues with pzDelayedQueueProcessorSchedule JS as a result. To resolve this, the system has been updated to better detect Kafka errors related with message size and move any corrupted item to the broken message queue with the appropriate message attached.

SR-D94019 · Issue 553783

Alerting features added for Listeners

Resolved in Pega Version 8.2.7

An enhancement has been added for Email Listener alerts. At the end of each listener's processing cycle, the system will determine the average processing time per message, the total processing time of the listener, the total unread messages count, and total number of messages processed. In each AESRemote agent run, this data will be published to the PDC, where it will be analyzed and any necessary alerts raised.

INC-193485 · Issue 695640

REST authentication settings use fully qualified name for resolution

Resolved in Pega Version 8.7.2

The application setting used in REST connectors for authentication was resolving to similarly-named rules instead of matching the exact name of the rule. This has been resolved by enhancing pzGetSettingID to use both parts of the fully qualified name (name and category) provided by the pzSettingsORA control when determining which setting from the report to return.

INC-197479 · Issue 705111

ClusterAndDBCleaner updated to with with Oracle query limits

Resolved in Pega Version 8.7.2

The pzClusterAndDBCleaner job scheduler was not able to cleanup data in pr_op_data session table due to the delete query formed to clean up this table throwing "ora-01795 maximum number of expressions in a list is 1000 oracle 19c" exception. This has been resolved by splitting requestor IDs into batches of 1000.

INC-199192 · Issue 689037

Check added to ensure StepPage generation for Top keyword

Resolved in Pega Version 8.7.2

A ClassCastException was thrown when top page is used, indicating "com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl cannot be cast to com.pega.pegarules.pub.clipboard.ClipboardPage". This has been resolved by adding a check which will generate a myStepPage for Keyword "Top" as necessary.

INC-202183 · Issue 710296

ClusterAndDBCleaner updated to with with Oracle query limits

Resolved in Pega Version 8.7.2

The pzClusterAndDBCleaner job scheduler was not able to cleanup data in pr_op_data session table due to the delete query formed to clean up this table throwing "ora-01795 maximum number of expressions in a list is 1000 oracle 19c" exception. This has been resolved by splitting requestor IDs into batches of 1000.

INC-204998 · Issue 705629

Data page definition reload made more robust

Resolved in Pega Version 8.7.2

The data page was intermittently being removed from the cache. This was traced to the use of a thread from ThreadContainer to reload the data page definition: a null thread could be returned if the request came from a master agent, which would then cause the definition reload to fail. This has been resolved by updating the system to use the current thread in context to reload the data page definition.

INC-207009 · Issue 701555

Explicit expiration added to avoid searching for expired requestor

Resolved in Pega Version 8.7.2

A login page was taking long time to display. This was traced to pre-authentication cookie in the browser pointing to the requestor object on the server which triggered a lookup across the entire cluster of servers to find the requestor. This was not only taking time, but the attempt to find the requestor in the cluster would always fail to return results as the requestor was not passivated but instead removed after two minutes. To resolve this, an expiration has been added to the Pega-RULES cookie when the value is pre-authenticated. The time to expire is derived based on the short-lived requestor time for unauthenticated requestors + 1 minute, and will be 2 minutes by default. This will avoid searching for a requestor across all nodes in cluster when the requestor has already timed out and been destroyed by server.

INC-207159 · Issue 707619

Localization added for delegated datatype tab

Resolved in Pega Version 8.7.2

Localization was not working for the title of a thread which opened when attempting to edit the delegated datatype. This has been corrected.

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