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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-177470 · Issue 657143

Optimization prconfig check added for TableInformationMap

Resolved in Pega Version 8.6.1

A prconfig setting check has been added to the TableInformationMap use of OPTIMIZE_SMA_QUERY during its foreign key lookup.

INC-177737 · Issue 663140

Authentication requirement updated for CallConnector

Resolved in Pega Version 8.6.1

After update, invoking a REST API call during SSO login which eventually called pxCallConnector (Final Activity) in @baseclass Pega-RulesEngine failed at the CallConnector step. This was caused by a change in recent Pega versions which enabled authentication for this activity, and has been resolved by marking the activity as internal and disabling the authentication requirement.

INC-177993 · Issue 657202

Archival IndexManagerService performance improved for very large tables

Resolved in Pega Version 8.6.1

Archival IndexManagerService was taking an excessive amount of time to run updateStatusForCasesWithInconsistentArchiveStatus(), a method which checks the parent case's archival status and compares it to all its children (cases & dependencies) statuses and flags parent cases with statuses that do not match. This check is done on all parent case instances that are in the indexer stage, and intermittently timed out and failed on a pr_metadata table containing over 5,000,000 records. This has been resolved by splitting the inconsistent check into smaller tasks and addressing potential parent/child/dependency relationships that can occur in the pr_metadata table.

INC-179861 · Issue 658950

AES call to mbean disabled

Resolved in Pega Version 8.6.1

Under certain conditions, the AESRemote 'push memory' agent call to the legacy memory management mbean caused unexpected behavior in declarative rules for work running in data flows and queue processors. This has been resolved at this time by overriding the push memory usage agent activity to skip mbean and connect REST.

INC-193485 · Issue 695640

REST authentication settings use fully qualified name for resolution

Resolved in Pega Version 8.7.2

The application setting used in REST connectors for authentication was resolving to similarly-named rules instead of matching the exact name of the rule. This has been resolved by enhancing pzGetSettingID to use both parts of the fully qualified name (name and category) provided by the pzSettingsORA control when determining which setting from the report to return.

INC-197479 · Issue 705111

ClusterAndDBCleaner updated to with with Oracle query limits

Resolved in Pega Version 8.7.2

The pzClusterAndDBCleaner job scheduler was not able to cleanup data in pr_op_data session table due to the delete query formed to clean up this table throwing "ora-01795 maximum number of expressions in a list is 1000 oracle 19c" exception. This has been resolved by splitting requestor IDs into batches of 1000.

INC-199192 · Issue 689037

Check added to ensure StepPage generation for Top keyword

Resolved in Pega Version 8.7.2

A ClassCastException was thrown when top page is used, indicating "com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl cannot be cast to com.pega.pegarules.pub.clipboard.ClipboardPage". This has been resolved by adding a check which will generate a myStepPage for Keyword "Top" as necessary.

INC-202183 · Issue 710296

ClusterAndDBCleaner updated to with with Oracle query limits

Resolved in Pega Version 8.7.2

The pzClusterAndDBCleaner job scheduler was not able to cleanup data in pr_op_data session table due to the delete query formed to clean up this table throwing "ora-01795 maximum number of expressions in a list is 1000 oracle 19c" exception. This has been resolved by splitting requestor IDs into batches of 1000.

INC-204998 · Issue 705629

Data page definition reload made more robust

Resolved in Pega Version 8.7.2

The data page was intermittently being removed from the cache. This was traced to the use of a thread from ThreadContainer to reload the data page definition: a null thread could be returned if the request came from a master agent, which would then cause the definition reload to fail. This has been resolved by updating the system to use the current thread in context to reload the data page definition.

INC-207009 · Issue 701555

Explicit expiration added to avoid searching for expired requestor

Resolved in Pega Version 8.7.2

A login page was taking long time to display. This was traced to pre-authentication cookie in the browser pointing to the requestor object on the server which triggered a lookup across the entire cluster of servers to find the requestor. This was not only taking time, but the attempt to find the requestor in the cluster would always fail to return results as the requestor was not passivated but instead removed after two minutes. To resolve this, an expiration has been added to the Pega-RULES cookie when the value is pre-authenticated. The time to expire is derived based on the short-lived requestor time for unauthenticated requestors + 1 minute, and will be 2 minutes by default. This will avoid searching for a requestor across all nodes in cluster when the requestor has already timed out and been destroyed by server.

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