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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D87870 · Issue 548772

Resolved putting JMS Message through JMS Listener interface

Resolved in Pega Version 8.2.7

When using MS Listener integrated into Pega running on WebSphere Liberty, the listener was running correctly and able to consume JMS Messages. The JMS Listener ruleform provided options to browse and put JMS messages. However, when attempting to put a message into the destination queue, an error occurred. Investigation showed that if the resource lookup was using 'Resource references' on JMS Listener, the naming context was initialized with a null hashtable. This has been corrected by modifying AddJMSMessage and GenericViewJMSMessage to initialize the naming context with the default constructor RefreshJMSMessages to set JNDIServerName and pass the current parameter page when calling GenericViewJMSMessage.

SR-D91894 · Issue 557220

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.2.7

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

SR-D92707 · Issue 551694

QP exception handling improved

Resolved in Pega Version 8.2.7

There is currently a configurable maximum size limit for QP items of 5MB. If the message size exceeded 5 MB, the message failed to be enqueued to Kafka, but still ended up in the delayed message table where it remained. This caused issues with pzDelayedQueueProcessorSchedule JS as a result. To resolve this, the system has been updated to better detect Kafka errors related with message size and move any corrupted item to the broken message queue with the appropriate message attached.

SR-D94019 · Issue 553783

Alerting features added for Listeners

Resolved in Pega Version 8.2.7

An enhancement has been added for Email Listener alerts. At the end of each listener's processing cycle, the system will determine the average processing time per message, the total processing time of the listener, the total unread messages count, and total number of messages processed. In each AESRemote agent run, this data will be published to the PDC, where it will be analyzed and any necessary alerts raised.

INC-203040 · Issue 721056

Null value handling added for CBU

Resolved in Pega Version 8.7.3

After update, changes made to the Operator record were not reflected and the Actions menu in Operator record did not show all available actions after the Operator was saved. This has been resolved by adding handling for null values passed as String for arguments from cbu.xml for the PegaCBU utility.

INC-214451 · Issue 721971

Rest connector passes RequestAttachmentPage to child requestor

Resolved in Pega Version 8.7.3

While invoking the Rest Connect from a data page, the error "InboundMappingException: Exception occurred while mapping incoming response" was generated. Requests with "Content-type:multipart/form-data" require "pyRequestAttachmentPage" or "pyResponseAttachmentPage" to be populated with correct values. When Rest-Connector was executed in parallel, those pages were not copied to the child requestor and the rest call executed from the child requestor did not have correct header and body. To resolve this, MethodConnect.java has been updated to correctly pass pyRequestAttachmentPage to the child requestor.

INC-224268 · Issue 724022

Cleaned up outdated prprivcommon class references

Resolved in Pega Version 8.7.3

After update, an exception was generated related to FirstUseAssembler. This was a missed use case for the WriteEFormToFile activity from previous work which restricted loading classes from prprivcommon.jar, and has been resolved by removing references to the following classes which were made inaccessible by the changes to prprivcommon: com.pega.pegarules.storage.FileStorageManager com.pega.pegarules.storage.fs.resadaptor.RAFile com.pega.pegarules.storage.fs.resadaptor.OutputStreamWrapper

INC-226830 · Issue 727153

Case Archival hierarchy updated for multiple occurrences of a child case

Resolved in Pega Version 8.7.3

Case Archival did not correctly discover hierarchy when child case appeared multiple times in the hierarchy. This was due to the CaseAssociationsProvider class having a check to skip performing the discovery when the case type had already been processed, and has been resolved by updating the handling for this scenario.

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