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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-120600 · Issue 565200

Handling added to avoid primary key exception in pxExtractDataWithArgs

Resolved in Pega Version 8.4.2

While running the activity pxExtractDataWithArgs with -c, the "Error while getting the sequenceNumberERROR: duplicate key value violates unique constraint pr_log_pk" occurred if both Parent and Child classes were pointing to different table and extraction started from the child class. In this case, because the Parent and Child classes were pointing to different tables while extracting with the -c option, the class list order caused a primary key constraint violation exception while generating the process sequence number. To resolve this, while adding the classes to the instance map, the order will be changed to parent followed by child classes.

INC-127635 · Issue 570057

Handling added for BIX count mismatch in manifest and extracted CSV data

Resolved in Pega Version 8.4.2

A mismatch in the counts in the manifest file when compared to the data extracted in the CSV files was traced to a corrupted or wrong pzinskey in the source database. If the BLOB is corrupted while extracting to output type and manifest type to CSV, an invalidstream exception was generated and resulted in the manifest file and extracted CSV file total instance count mismatch. This has been resolved by adding handling to balance the counts.

INC-133173 · Issue 573443

Landing page refresh modified to avoid frequent reloads

Resolved in Pega Version 8.4.2

Approximately every two weeks, clients were able to login but it was not possible to work as the landing page refreshed constantly until all of the nodes were rebooted and the issue was cleared. Investigation indicated the frequent reloads were related to the cacheing of the operator details, and this has been resolved by updating the datapage reload strategy based on 'when' so frequent reloads will be avoided.

SR-D95626 · Issue 563585

Added handling for download of attachment with special characters

Resolved in Pega Version 8.4.2

If the name of an uploaded attachment contained a non-ascii character, the upload was successful but the downloaded file had the wrong name without any suffix. This was an issue on WAS or JBoss servers where filenames contained non-ascii characters, and the filename parameter in the content disposition header also contained these characters. To resolve this, the filename parameter in the content disposition header will be encoded as well along with the filename* parameter to handle non-ascii characters in the filename.

INC-193485 · Issue 695640

REST authentication settings use fully qualified name for resolution

Resolved in Pega Version 8.7.2

The application setting used in REST connectors for authentication was resolving to similarly-named rules instead of matching the exact name of the rule. This has been resolved by enhancing pzGetSettingID to use both parts of the fully qualified name (name and category) provided by the pzSettingsORA control when determining which setting from the report to return.

INC-197479 · Issue 705111

ClusterAndDBCleaner updated to with with Oracle query limits

Resolved in Pega Version 8.7.2

The pzClusterAndDBCleaner job scheduler was not able to cleanup data in pr_op_data session table due to the delete query formed to clean up this table throwing "ora-01795 maximum number of expressions in a list is 1000 oracle 19c" exception. This has been resolved by splitting requestor IDs into batches of 1000.

INC-199192 · Issue 689037

Check added to ensure StepPage generation for Top keyword

Resolved in Pega Version 8.7.2

A ClassCastException was thrown when top page is used, indicating "com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl cannot be cast to com.pega.pegarules.pub.clipboard.ClipboardPage". This has been resolved by adding a check which will generate a myStepPage for Keyword "Top" as necessary.

INC-202183 · Issue 710296

ClusterAndDBCleaner updated to with with Oracle query limits

Resolved in Pega Version 8.7.2

The pzClusterAndDBCleaner job scheduler was not able to cleanup data in pr_op_data session table due to the delete query formed to clean up this table throwing "ora-01795 maximum number of expressions in a list is 1000 oracle 19c" exception. This has been resolved by splitting requestor IDs into batches of 1000.

INC-204998 · Issue 705629

Data page definition reload made more robust

Resolved in Pega Version 8.7.2

The data page was intermittently being removed from the cache. This was traced to the use of a thread from ThreadContainer to reload the data page definition: a null thread could be returned if the request came from a master agent, which would then cause the definition reload to fail. This has been resolved by updating the system to use the current thread in context to reload the data page definition.

INC-207009 · Issue 701555

Explicit expiration added to avoid searching for expired requestor

Resolved in Pega Version 8.7.2

A login page was taking long time to display. This was traced to pre-authentication cookie in the browser pointing to the requestor object on the server which triggered a lookup across the entire cluster of servers to find the requestor. This was not only taking time, but the attempt to find the requestor in the cluster would always fail to return results as the requestor was not passivated but instead removed after two minutes. To resolve this, an expiration has been added to the Pega-RULES cookie when the value is pre-authenticated. The time to expire is derived based on the short-lived requestor time for unauthenticated requestors + 1 minute, and will be 2 minutes by default. This will avoid searching for a requestor across all nodes in cluster when the requestor has already timed out and been destroyed by server.

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