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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A6903 · Issue 216455

Data Flow correctly handles table encountering null numeric columns

Resolved in Pega Version 7.2

When a data set was created on top of a exposed table which contains some null value in numeric columns, a Data flow executed using that data set used the value '0' instead of the expected null property. This was traced to the Data Flow batch run execution using the DSMClipboardPages, which weren't able to differentiate if a property was present or not and led to null being mapped to 0 in a numeric property. To correct this, the NativeSQLAPI will return null values as empty values when querying a DB and will not use them populate a DSM page or propagate them in the data flow.

SR-A6903 · Issue 216454

Data Flow correctly handles table encountering null numeric columns

Resolved in Pega Version 7.2

When a data set was created on top of a exposed table which contains some null value in numeric columns, a Data flow executed using that data set used the value '0' instead of the expected null property. This was traced to the Data Flow batch run execution using the DSMClipboardPages, which weren't able to differentiate if a property was present or not and led to null being mapped to 0 in a numeric property. To correct this, the NativeSQLAPI will return null values as empty values when querying a DB and will not use them populate a DSM page or propagate them in the data flow.

SR-A7401 · Issue 216480

Performance tune-ups in DSM

Resolved in Pega Version 7.2

Strategy Profiler was showing misleading timing information for Switch, Champion Challenger, Exclusion, and Data Join. This has been fixed. In addition, Strategy Set has been optimized to let it evaluate the customer-specific expressions once per component execution (instead of per SR page) , and it will not clone SR pages if it's unnecessary. The Prioritization shape has also been improved to only prioritize the Top N if that?s configured.

SR-A7401 · Issue 219542

Performance tune-ups in DSM

Resolved in Pega Version 7.2

Strategy Profiler was showing misleading timing information for Switch, Champion Challenger, Exclusion, and Data Join. This has been fixed. In addition, Strategy Set has been optimized to let it evaluate the customer-specific expressions once per component execution (instead of per SR page) , and it will not clone SR pages if it's unnecessary. The Prioritization shape has also been improved to only prioritize the Top N if that?s configured.

SR-A12733 · Issue 227212

Fixed NPE for Tracer

Resolved in Pega Version 7.2

It was not possible to execute strategies if the tracer was turned on. This was failing because the tracer was trying to collect the primary page in XML format from a clipboard page that was missing the implementation to generate the XML. This has been corrected.

SR-A13237 · Issue 227844

Fixed NPE for Tracer

Resolved in Pega Version 7.2

It was not possible to execute strategies if the tracer was turned on. This was failing because the tracer was trying to collect the primary page in XML format from a clipboard page that was missing the implementation to generate the XML. This has been corrected.

SR-A12341 · Issue 226423

Corrected implementation for DataFlow key non-match

Resolved in Pega Version 7.2

If a DataFlow Dataset configured against a Report Definition had a property key name that was not identical to the column name in the database table, the Dataflow failed to execute with error " Incorrect implementation for Report Definition as a data flow source. Property-to-database table column mapping was not applied correctly". The implementation has been fixed to resolve this issue.

INC-139018 · Issue 587716

Rules updated to handle Outlook change that displayed multiple/duplicate email responses

Resolved in Pega Version 8.6

In Pega Email Triage case, all the replies were displayed along with the original email body, meaning for each and every reply, Pega showed the original email body and duplicated the data. This was traced to an update made by Microsoft in the Selector function of Outlook Windows, and has been resolved by updating the rules 'PyExtractLatestReplyFromHTML' and 'pyRichTextEmailHistorySelector' to work with this change.

INC-142930 · Issue 600768

Email history will be stripped from case replies

Resolved in Pega Version 8.6

When sending an email reply to a case, the entire email history (all previous emails in the email chain) was attached to the case as part of the reply.To resolve this, updates have been made so the system will strip history only when it's a follow-up mail. In addition, an issue with duplicate attachments has been corrected, and attachments from trailing mail will not be copied to a new post.

INC-143320 · Issue 602280

Support added for email addresses with hyphen in domain name

Resolved in Pega Version 8.6

When attempting to enter a email with a hyphen '-' in the domain part of an email ID ([email protected]), the reply button was getting disabled. This was caused by the regex validation implemented in the "pzValidateEmailAddress" (Work-Channel-Triage-Email) standard activity not covering all the possible cases. To resolve this, regex has been changed to instead use a platform-provided rule to ValidateEmailAddress.

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