SR-133183 · Issue 205535
Fixed flow line distortion in Process Modeler
Resolved in Pega Version 7.1.9
When clicking through to a subprocess from a parent flow (by clicking the + sign in the blue subprocess shape), flow lines in the subprocess were shown in a distorted fashion. When opening the same flow in a separate tab (by right clicking the blue subprocess shape and selecting Open Flow) the flow lines were correctly painted. This was an issue caused by the different renderings of the flow depending on whether there was a click through to it (with the + on the parent flow?s subprocess shape), or the subflow was opened in a separate tab (with open Flow). After the Process Modeler saved and checked-in the flow, the connector lines were re-drawn in ways that were non-intuitive and hard to interpret due to the edge routing in PM being calculated off incorrect input data that was taking into account shapes that were not represented on the screen. To fix this, the system now ensures the edges are routed without taking into account any shapes not represented on the canvas.
SR-133184 · Issue 203710
Fixed flow line distortion in Process Modeler
Resolved in Pega Version 7.1.9
When clicking through to a subprocess from a parent flow (by clicking the + sign in the blue subprocess shape), flow lines in the subprocess were shown in a distorted fashion. When opening the same flow in a separate tab (by right clicking the blue subprocess shape and selecting Open Flow) the flow lines were correctly painted. This was an issue caused by the different renderings of the flow depending on whether there was a click through to it (with the + on the parent flow?s subprocess shape), or the subflow was opened in a separate tab (with open Flow). After the Process Modeler saved and checked-in the flow, the connector lines were re-drawn in ways that were non-intuitive and hard to interpret due to the edge routing in PM being calculated off incorrect input data that was taking into account shapes that were not represented on the screen. To fix this, the system now ensures the edges are routed without taking into account any shapes not represented on the canvas.
SR-A1705 · Issue 205449
Fixed scrumboard intermittent failure
Resolved in Pega Version 7.1.9
After upgrading, it was seen that the scrumboard would intermittently fail to load, partially displaying and then hanging if the columns did not fit within the window boundaries due to the number of elements. This was traced to an error in the functionality that resizes parts of the scrumboard, and has been fixed.
SR-A4995 · Issue 213355
Fixed flow line distortion in Process Modeler
Resolved in Pega Version 7.1.9
When clicking through to a subprocess from a parent flow (by clicking the + sign in the blue subprocess shape), flow lines in the subprocess were shown in a distorted fashion. When opening the same flow in a separate tab (by right clicking the blue subprocess shape and selecting Open Flow) the flow lines were correctly painted. This was an issue caused by the different renderings of the flow depending on whether there was a click through to it (with the + on the parent flow?s subprocess shape), or the subflow was opened in a separate tab (with open Flow). After the Process Modeler saved and checked-in the flow, the connector lines were re-drawn in ways that were non-intuitive and hard to interpret due to the edge routing in PM being calculated off incorrect input data that was taking into account shapes that were not represented on the screen. To fix this, the system now ensures the edges are routed without taking into account any shapes not represented on the canvas.
SR-D87188 · Issue 551349
Mentioned user in Pulse correctly converted to hyperlink
Resolved in Pega Version 8.3.3
In the Interaction portal, mentioning a user in Pulse using @ was not converting the name to the user name with hyperlink for Email Interactions. @ mentions were working as as expected in Phone Interactions. This problem was introduced as part of using OWASP to sanitize HTML user input in Rich Text support, and was due to OWASP converting @ to an HTML entity. To resolve this, the @ will be excepted from HTML conversion.
SR-D92688 · Issue 551339
Optional feature to improve pxETReport performance
Resolved in Pega Version 8.3.3
Poor performance was seen when using pxETReport. This was caused by the system loading the recent cases widget by looking up all the ET cases within last 30 days, opening each ET case to check if it is from the same pyFrom email address, and then if yes, opening its related service case. On a complex system, this was potentially a slow process. To improve performance, the "Related cases" feature can now be disabled through an overridable 'when' rule.
SR-D63638 · Issue 544015
Performance improvements for opening cases with embedded images
Resolved in Pega Version 8.3.3
Opening cases containing email interactions was taking an excessive amount of time. This was traced to the use of embedded images, icons, etc, in the message body and signature, and was caused by the pyGetAttachmentsbyCID activity running multiple times due to discussion threads that were duplicated over and over. In some cases, more than 360 calls to the database were seen. This has been resolved by shifting some case opening processes to executing when the listener thread gets the mail, and storing the results in a .pynote property, and a URL will be used to get images instead of embedding them directly to the HTML. If preferred, this can be reverted to the previous behavior by changing the when rule (pyUseCachedHtmlForDisplay) to false.
SR-D81707 · Issue 544671
Webchat bot interaction box cleared on submit
Resolved in Pega Version 8.3.3
After upgrade, when using Google Chrome responses to webchat bot questions were not getting cleared from the chat input window after the enter/send button was clicked. This has been resolved by changing the order of refresh section and set value and disabling submit on refresh when refreshing pzSubmitArea.
SR-D86837 · Issue 547992
Webchat interaction timeout updated
Resolved in Pega Version 8.3.3
Interaction timeout was not working as expected in Webchat channels. This was traced to the system looking for total interaction timeout instead of user inactive timeout, along with the Web chat interaction case clipboard page being stale. To resolve this, timestamp propagation has been updated for pxProcess in Work-Channel-Interaction.pxAcquireInteraction.
SR-D89428 · Issue 550391
Data Flow StartTime uses locale timezone
Resolved in Pega Version 8.3.3
The start time of the dataflow was displayed in GMT instead of the operator locale timezone. This has been corrected.