SR-D89012 · Issue 550800
DelegatedRules refresh icon made accessible
Resolved in Pega Version 8.5
When using Accessibility, the refresh icon in pzDelegatedRules was being read as "Link". This has been corrected by adding text for the refresh icon.
SR-D77157 · Issue 544472
DataSet preview will use date instead of datetime
Resolved in Pega Version 8.5
While using a DataSet preview functionality, the date appeared as reduced by one day. This has been resolved by parsing date as 'date' instead of 'datetime' to avoid issues with timezone interactions.
SR-D87188 · Issue 551350
Mentioned user in Pulse correctly converted to hyperlink
Resolved in Pega Version 8.5
In the Interaction portal, mentioning a user in Pulse using @ was not converting the name to the user name with hyperlink for Email Interactions. @ mentions were working as as expected in Phone Interactions. This problem was introduced as part of using OWASP to sanitize HTML user input in Rich Text support, and was due to OWASP converting @ to an HTML entity. To resolve this, the @ will be excepted from HTML conversion.
SR-D63638 · Issue 544017
Performance improvements for opening cases with embedded images
Resolved in Pega Version 8.5
Opening cases containing email interactions was taking an excessive amount of time. This was traced to the use of embedded images, icons, etc, in the message body and signature, and was caused by the pyGetAttachmentsbyCID activity running multiple times due to discussion threads that were duplicated over and over. In some cases, more than 360 calls to the database were seen. This has been resolved by shifting some case opening processes to executing when the listener thread gets the mail, and storing the results in a .pynote property, and a URL will be used to get images instead of embedding them directly to the HTML. If preferred, this can be reverted to the previous behavior by changing the when rule (pyUseCachedHtmlForDisplay) to false.
SR-D92688 · Issue 551341
Optional feature to improve pxETReport performance
Resolved in Pega Version 8.5
Poor performance was seen when using pxETReport. This was caused by the system loading the recent cases widget by looking up all the ET cases within last 30 days, opening each ET case to check if it is from the same pyFrom email address, and then if yes, opening its related service case. On a complex system, this was potentially a slow process. To improve performance, the "Related cases" feature can now be disabled through an overridable 'when' rule.
SR-D75636 · Issue 549348
Improved handling for attachments not using UTF-8 encoding
Resolved in Pega Version 8.5
When an email was received that used a charset encoding other than UTF-8, special characters in the HTML body were not displayed and instead the replacement character was shown. To resolve this, the system will read the encoding from the email rather than use the meta tag, and will add the attachment's HTML encoding information in Data-WorkAttach-File so that the same can be used to process and display the original HTML properly.
SR-D54120 · Issue 541352
Improved handling for attachments not using UTF-8 encoding
Resolved in Pega Version 8.5
When an email was received that used a charset encoding other than UTF-8, special characters in the HTML body were not displayed and instead the replacement character was shown. To resolve this, the system will read the encoding from the email rather than use the meta tag, and will add the attachment's HTML encoding information in Data-WorkAttach-File so that the same can be used to process and display the original HTML properly.
SR-119899 · Issue 177532
Breadcrumb functionality disabled for Process Modeler pending further development
Resolved in Pega Version 7.1.8
Some complex installations experienced OOM events and crashes when opening flows in Process Modeler that contained nested levels of nested sub flows. The root cause of this problem was code that allowed excess data to be opened into the clipboard for every sub flow that could potentially be run as a result of running the top level flow. To prevent this problem, breadcrumbs functionality has been disabled at this time. The canvas viewer is being rewritten for ML9 together with a new implementation of multi-level process navigation in order to resolve this issue.
SR-119899 · Issue 182818
Breadcrumb functionality disabled for Process Modeler pending further development
Resolved in Pega Version 7.1.8
Some complex installations experienced OOM events and crashes when opening flows in Process Modeler that contained nested levels of nested sub flows. The root cause of this problem was code that allowed excess data to be opened into the clipboard for every sub flow that could potentially be run as a result of running the top level flow. To prevent this problem, breadcrumbs functionality has been disabled at this time. The canvas viewer is being rewritten for ML9 together with a new implementation of multi-level process navigation in order to resolve this issue.
SR-120468 · Issue 184320
Appearance order retained for multiple swimlanes
Resolved in Pega Version 7.1.8
After putting multiple swimlanes in a flow, the order of their appearance was returning to the original state after saving it. This was caused by the rendering being performed in the order the server store/sent the swimlane data. To ensure proper behavior, the swimlanes are now reordered based on the swimlane layout (horizontal, vertical) and their coordinates before being rendered.