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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-207357 · Issue 703350

Decision Management book updated for additional NLP troubleshooting

Resolved in Pega Version 8.5.6

Troubleshooting articles have been added to the Decision Management book which address the most common issues encountered when working with the NLP capability of Pega Platform, including topic and entity detection and email parser. These tips can assist with issues such as a node running out of memory due to having a large number of custom Ruta scripts that use REGEX pattern matching.

INC-212656 · Issue 706896

Decision funnel simulation improvements

Resolved in Pega Version 8.5.6

Memory fixes and performance improvements have been added for funnel simulations.

INC-213189 · Issue 707346

Addressed performance issues for classless DSMClipboardPage

Resolved in Pega Version 8.5.6

The DSMClipboardPage implementation handles Page Group access as a classless page (i.e. pxObjClass = ""), creating potential performance issues in implementations where the page group is used with a very large number of distinct AccountIDs in a short period. This has been resolved by updating the system to not cache keys for page group classless page.

INC-213549 · Issue 710160

Resolved error for custom relative dates

Resolved in Pega Version 8.5.6

An error was seen when parsing the [Date Property] [is before/after] [Last/Next x days] while using a custom amount of number of days in Customer Decision Hub (CDH). This was due to the system not supporting the [Last/Next x days] feature for SSA, but only detecting this during parsing for the prefixed values for Proposition Filters and not custom values. As the parser did not realize the construct referring to the relative date was not supported, it created an SSA that caused an exception during execution. This has been resolved.

INC-182423 · Issue 691798

Pull to refresh disabled during case submission

Resolved in Pega Version 8.5.6

Triggering a refresh (swipe down) on mobile while the spinning loading indicator was shown resulted in the error 'This action is not allowed' instead of being able to view the case. This has been resolved by disabling pull to refresh when there is any background network activity in progress.

INC-187230 · Issue 672472

Resolved exception during LDP processing

Resolved in Pega Version 8.5.6

A ConcurrentModificationException was appearing during the processing of Large Data Pages. This has been resolved with the addition of a lock on clear method in ConcurrentReplicatedPage.

INC-194932 · Issue 689290

Handling updated for offlineWorkIDs map

Resolved in Pega Version 8.5.6

Intermittent failures were seen when deleting attachments on Mobile. These were traced to pega.ui.DCUtils being undefined, and has been resolved by populating the offlineWorkIDs map for attachment-related actions.

INC-195519 · Issue 698496

Support added for using CFW when Pega server is unavailable

Resolved in Pega Version 8.5.6

Data synchronization changes have been added to allow Client for Windows to work in offline mode without an AppCache manifest.

INC-195601 · Issue 685769

Basereference context available for attach content control

Resolved in Pega Version 8.5.6

An "undefined" error occurred when attaching a file using the attach content control in the mobile harness. To resolve this, support has been added to run attachcontent in basereference context. This can be enabled by setting pega.attachToCtxPage to true.

INC-206049 · Issue 703470

Resolved activity registration error for Scan Barcode/QR Code

Resolved in Pega Version 8.5.6

Attempting to add the action 'Scan Barcode/QR Code' to a button generated the warning "Unauthorized request detected : Unregistered request encountered with params pyActivity:pzRunActionWrapper pySubAction:runAct pzActivity:pzScanCode". Investigation showed this was due to the pzScanCode activity referred to in pzpega_control_actions_scanCode.js file not being registered, and has been resolved by adding code to register the necessary events for both button and navigation.

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