Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-186437 · Issue 669187

Updated entity attachment extraction tokenizers

Resolved in Pega Version 8.4.6

After creating an entity extraction model, it was seen that one of the entities worked when there was a space after the semicolon but the detection was not working if there was no space. This has been resolved by updating the Tokenizers with extra examples to address tokenization when ":" is present between two words without any spaces.

INC-186889 · Issue 674016

Unused DSS compiledExpressions now defaults to false

Resolved in Pega Version 8.4.6

After updating from Pega 8.2 to Pega 8.5, executing a test campaign failed with an error in logs. This occurred when running Distribution tests with "Include funnel analysis reports" checked, and was traced to the DSS setting "decision/strategy/ssaVM/compiledExpressions". As this was previously used to toggle a feature which is no longer in use, the default setting for this DSS has now been changed to false to resolve this issue.

INC-187070 · Issue 672107

Strategy execution queries tuned

Resolved in Pega Version 8.4.6

During Next Best Action strategy execution, interaction history summaries were queried multiple times for a single strategy execution. To improve this function, the isChanged query will now be executed once after system startup if there are no changes instead of being executed every time the Aggregates DataSet BBK is executed. If the same Aggregates query is made multiple times as part of a Strategy in a REST request (i.e. likely multiple ADM models in a MakeDecision call), only one Aggregates BBK call will be made.

INC-189136 · Issue 679518

Dataflow with report definition source repaired

Resolved in Pega Version 8.4.6

After update, data flows using a report definition dataset as source were throwing a null pointer exception. This was traced to previous work done around retry handling for Oracle queries where there were issues identifying the correct column types; that previous work has been reverted to resolve this null pointer exception, and further work will be done to refine the solution to the Oracle CLOB DatabaseException.

INC-192102 · Issue 676362

Performance improvements for stale thread warnings

Resolved in Pega Version 8.4.6

Stale thread warnings were causing performance issues during dataflow run execution. Stale thread/slow component warnings are added as part of the dataflow execution when a processing thread takes more than 5 minutes to process a single dataflow record. The stacktrace of the dataflow thread is added as part of the warning for debugging purposes, but in some scenarios the stacktrace can become very large. This has been resolved by removing the stacktraces from the warning, improving the query logic, and adding the run ID to the exception method to assist if there is an error.

INC-180233 · Issue 660577

Offline.Rulecache UI module capacity increased

Resolved in Pega Version 8.4.6

Clicking the save button on a modal window caused the application to freeze and all the buttons were disabled. This was traced to the pega.offline.rulecache UI module having a default hard limit of 500 rules. Once the hard limit was reached, the system intermittently silently refused caching additional rules depending on the amount of rules packaged or the order in which the rules are loaded to the cache. To resolve this, the system has been updated to only log a console warning once the maximum threshold is reached, allowing the application to operate normally and at the time inform about the potential impact of having too many rules in memory.

INC-181126 · Issue 663304

Signature Accept callback fires correctly in offline app

Resolved in Pega Version 8.4.6

Clicking on the Accept button in the Pega mobile signature control was not properly calling the necessary pega.ui.signature.acceptSignatureCallback method. This has been resolved by adding code for the Post Success and Failure callback on Signature accept in the offline app.

INC-183559 · Issue 664815

Handling added to process Actions chunks on multiple nodes

Resolved in Pega Version 8.4.6

If the synching of chunks to a node was interrupted, attempting to resume the remaining chunks resulted in a processing issue if the Load Balancer passed the connection to a different node than was used for the first connection. As an example, if chunks were synched to node "A" and the restarted sync saved the remaining chunks to node "B", when all chunks were synced node "B" incorrectly determined node "A" was actually doing the work and skipped the processing of the chunks on node "B". This resulted in queued chunks being left untouched. To resolve this, the logic has been updated to allow multiple nodes to process the chunks.

INC-183864 · Issue 666188

Updated RequestorInitialize to improve performance

Resolved in Pega Version 8.4.6

After updating, initial user logins were taking an excessive amount of time. This was traced to the standard rule "RequestorInitialize", and has been resolved by updating the implementation.

INC-185434 · Issue 674055

Page group property passed correctly for complex questions

Resolved in Pega Version 8.4.6

When the Pega Survey Smart shape was used to configure a list of complex set of questions using Question rules and invoked using the Survey shape, the reload system was not passing the subscript value for the Page group property pyQuestionnaire. This caused an Invalid Reference exception and displayed an error pop up for the end user. Investigation traced this to a call to RefreshList to load a section holding pyQuestionnaire(Subscript) page content which was in place as part of a legacy fix but which has since been made unnecessary due to infrastructure changes in the DOM utilities. To resolve this, the ComplexQuestionCheckboxTemplate and pzComplexQuestionCheckBoxTemplateRowDetails section rules have been updated to remove the RefreshList action on checkbox.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us