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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-231505 · Issue 733974

Error handling improved for NBA run

Resolved in Pega Version 8.8

The data flow partition on a node was sporadically becoming stuck during a Next Best Action Campaign outbound run when it encountered an issue such as a NoClassDefFoundError, requiring the node to be restarted to clear the problem. This has been resolved by explicitly making sure the flow partition is failed when an input thread dies or there is an error in the dataflow.

INC-231704 · Issue 741219

Email template fragment updated to correct footer handling

Resolved in Pega Version 8.8

After creating a new Email correspondence rule and configuring the place holders as per the selected template, when the preview was rendered the "Footer" verbiage was being displayed irrespective of the footer region configurations. This has been resolved by updating the template fragment.

INC-231808 · Issue 735286

Heuristics moved from individual Annotator to Operations for consistent tokenization

Resolved in Pega Version 8.8

Because tokenisation heuristics were part of annotator and not part of operations, rule-based taxonomy loaded token operations directly, bypassing these heuristics and resulting in different tokenization outcomes for taxonomy keywords and analysis time text. Due to this discrepancy, emails were getting tokenized and not matching analysis time content. This has been resolved by moving heuristics from individual Annotator to Operations for tokenization to be consistent.

INC-231889 · Issue 736490

Email Parser updated with entity models and datatype casing

Resolved in Pega Version 8.8

When the email bot receives a message, all of the content plus the appended disclosure statement added by the mail server is considered. This was causing issues when words in the disclosure matched words added in the actual email body as keywords, causing the email bot to pickup multiple categories matching these words and not routing the service case appropriately. This has been resolved by adding AnalysisType.ENTITY in the analysisType list for pre-processing models and updating the logic to find out if entity extraction is selected or not (without using the analysisType list). In addition, an issue where pxEmailParser model was not running in the email channel due to an issue with preprocessing model datatype casing has been resolved by updating ExecutePredictionInPRPC to lowercase the datatype after reading from the text analyzer rule page, and then perform the comparison.

INC-235876 · Issue 741896

Corrected Schema inconsistency in pxDR after update

Resolved in Pega Version 8.8

After running make decision and capture response data flows using delayed learning and populating the pxDecisionResults data set, updating the system to Pega 8.7 and running capture response data flow with interactions from before the update resulted in the error "DataStoreConnection$InconsistentTableSchemaException: Inconsistency in table [data.pxDecisionResults_Pega_DecisionEngine_ab5de04587] schema between data store and schema repository". This was traced to a difference in DDS Data Sets pre- and post- introduction of DDS SDK and Data-Admin-DDS-Table. To ensure better backwards compatibility, an update has been made to ensure DdsDataSetFactory checks for Data-Admin-DDS-Table record existence in the dataabse, and if found uses tableName from that D-A-D-T. This resolves inconsistencies of the case of the table name.

INC-237193 · Issue 744028

Error handling improved for NBA run

Resolved in Pega Version 8.8

The data flow partition on a node was sporadically becoming stuck during a Next Best Action Campaign outbound run when it encountered an issue such as a NoClassDefFoundError, requiring the node to be restarted to clear the problem. This has been resolved by explicitly making sure the flow partition is failed when an input thread dies or there is an error in the dataflow.

INC-201109 · Issue 701941

Servlet management documentation updated

Resolved in Pega Version 8.8

The documentation for Servlet management has been updated to clarify that before you can move URL patterns using the Servlet Management landing page, you must remove the web.xml file from your Pega Cloud environment. If the * URL pattern is still available in the web.xml file, it remains in read only mode and cannot be edited using the indicated steps. More information is available at https://docs.pega.com/security/87/moving-url-pattern-between-servlets

INC-205525 · Issue 699064

Documentation updated for Samesite settings

Resolved in Pega Version 8.8

The documentation for enabling and configuring cross-site scripting settings has been updated to clarify the definitions of the Samesite settings Lax, Strict and None: https://docs.pega.com/security/88/enabling-and-configuring-cross-site-request-forgery-settings None – If you select this option, Pega Platform offers no protection. The browser attaches the cookies in all cross-site browsing contexts. Lax – If you select this option, Pega Platform provides a reasonable balance between security and usability for websites that want to maintain logged-in sessions after users arrive from an external link. The browser does not send cookies in requests from non-originating sites. Strict – If you select this option, Pega Platform prevents the browser

INC-209744 · Issue 703275

Documentation for job schedulers updated

Resolved in Pega Version 8.8

The documentation for how job schedulers use System Runtime Context (SRC) has been updated to specify that at run time, any application-specific metadata such as work ID prefixes, in any of the applications in the SRC stack, is not available to the job activity.

INC-214974 · Issue 721179

Documentation updated for accessing D_pyUserInfoClaims

Resolved in Pega Version 8.8

When logging in using Org Credentials, trying to get the user details from D_pyUserInfoClaims did not return any information. This was due to the D_pyUserInfoClaims datapage being available only after authentication, so the claims information was not available during operator provisioning. The documentation located at https://docs.pega.com/security/88/mapping-operator-information-openid-connect-sso-authentication-service has been updated to include the following note: "This page becomes available and can only be accessed post authentication."

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