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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D37945 · Issue 506798

Server node cache refresh will use remote execution timeout

Resolved in Pega Version 8.3.1

A campaign was failing due to VBD remote ping timeout with a stacktrace that indicated a StageException. Investigation showed that when the cluster is heavily loaded, calls to the remote execution API could time out. If this occurred when the VBD client was refreshing its cache of VBD server nodes, then the insert failed and the error was propagated up the calling data flow. To resolve this, the system will use the remote execution timeout when refreshing node cache, extend the timeout to 60 seconds, and ensure timeouts are retried during inserts.

SR-D38415 · Issue 507994

Resolved Transfer to Queue duplicate assignments

Resolved in Pega Version 8.3.1

The Transfer to a Queue option was creating duplicate assignments after accepting the Chat. Once the chat was accepted, an instance was created\maintained in both Assign-Workbasket and Assign-Worklist tables. This happened after adding the "Transfers" queue to an Agent; if that queue was not added, the transfer to a queue option gave an error to the Agent receiving\accepting the chat. The Work-.ReassignDefaults activity is an extension that was customized in the Pega-DecisionManager ruleset for a certain use case in revision management. The customization is no longer required and has become redundant and has therefore been removed to resolve this issue.

SR-D43470 · Issue 511439

Adjusted generated file cleanup to resolve class not found issues

Resolved in Pega Version 8.3.1

After upgrade, attempting to run a new multi-channel campaign failed with an error citing "java.lang.NoClassDefFoundError: com/pegarules/generated/testgen/Rule_Decision_DDF_Data_Decision_Request_Customer_DF_ProcessOffer_Action". This was traced to a temporary directory with generated java files that was cleaned up before the restart, leading to the .Class file for the DF_ProcessOffer not being present when needed. This has been resolved by adjusting the cleanup of the files so they are not removed too early.

SR-D44159 · Issue 512447

Refined Change Request creation logic

Resolved in Pega Version 8.3.1

Once a Change Request was terminated/closed with the X button available on the UI, the Change Request was created but could not be opened from the Report Manager landing page. Investigation showed that a change request created from the new revision button or create change request in the refine selection screen did not yet have pyLabel available in the CR because the assignment would not be submitted at this stage (Refine selection screen). Once the assignment was submitted, the pyLabel value would be committed to the database and be available in the change request. To resolve this, the CR creation rules have been modified and will set the pylabel value.

SR-D41616 · Issue 509808

Corrected Cassandra startup error related to client authentication

Resolved in Pega Version 8.3.1

During provisioning, Cassandra nodes in PegaDDSTier failed to join the cluster and the error "Exception (org.apache.cassandra.exceptions.ConfigurationException) encountered during startup: Invalid yaml. Those properties [truststore_password, truststore] are not valid" was generated. Investigation showed that the recent addition of support for client authentication using the settings "dnode/cassandra_client_encryption/truststore" and "dnode/cassandra_client_encryption/truststore_password" resulted in nulls being set cassandra.yaml if the new parameters were not given values. To resolve this, truststore and truststore_password will not be added to cassandra.yaml when they are not set in prconfig or system settings.

INC-202111 · Issue 710105

Logging extended for PRPCPropertyInfoProvider

Resolved in Pega Version 8.6.5

In order to assist with diagnosing issues with Kafka and JSON, additional logging has been added for PRPCPropertyInfoProvider.

INC-208976 · Issue 719166

Enhanced SSA metrics made available

Resolved in Pega Version 8.6.5

In order to better diagnose delays related to the time when a Campaign is scheduled to start and the time when the Dataflow actually starts to run, an update has been made which will generate detailed metrics to cover some of the strategy execution key performance intensive areas. Additional lower level internal metrics related to SSA engine execution have also been made available by way of a DSS to collect more runtime insight for diagnosis. To enable the collection of these Level 2 SSA internal metrics, set the dataflow/shape/strategy/detailed_metrics/level2 DSS in the Pega-DecisionEngine rule set to 'true'. A comprehensive set of enhanced metrics will be available in Pega 8.8.

INC-213217 · Issue 714194

Updated context handling for executing data transforms in dataflows

Resolved in Pega Version 8.6.5

When performing a sort operation in a data transform on a page list and invoking the Data transform through a Data flow, a java.lang.UnsupportedOperationException was generated on the sort step even though the data was correct. Investigation showed that the dataflows were using a different execution context than the context used for regular activity execution. An update has been made to ensure the correct context is being used while executing data transforms in dataflows.

INC-215601 · Issue 721524

Explicit Kerberos renewal added for HDFS

Resolved in Pega Version 8.6.5

When using WebSphere/IBM with Hadoop connectivity, the Kerberos credentials were expiring after 7 days and causing connectivity failures. Investigation showed the Apache Hadoop HDFS Client was not renewing the ticket even when there were operation calls every few hours. To resolve this, an enhancement has been added to the Pega HDFS client which will explicitly tell Hadoop authentication layer to check for Kerberos ticket renewal instead of relying on Hadoop built-in logic.

INC-217290 · Issue 721376

Added support for creating predictive models in Production

Resolved in Pega Version 8.6.5

While creating a new predictive model rule in Prediction studio, the case was going into broken process after selecting the template with the error message "Error loading D_ProjectList , Reason : No databases defined in properties file:/databases.properties". This was an unexpected use case for creating models in Production level, and has been resolved by updating the flows to turn off the draft mode in this scenario.

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