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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-197730 · Issue 686234

Prediction outcome response timing updated

Resolved in Pega Version 8.7

Predictions using a response timeout were not emitting a negative response ('NoResponse') when the specified waiting time expired. This was traced to the the outcome and response timeout values being overridden while triggering responses for multi stage predictions along with chained predictions. This has been resolved by modifying the flow to emit each outcome as it is received and by adding the dataflow trigger in the function so that it does not override the values in case of chained predictions.

INC-198232 · Issue 685700

Tombstone cleanup modified to handle very large volume environments

Resolved in Pega Version 8.7

Cassandra nodes were periodically suffering from an out of memory condition. This was traced to tumbling windows creating too many tombstones for Cassandra to clean up effectively when running in a very high volume environment with a short tumbling time. This has been resolved by modifying the procedure away from using individual tombstones to instead use range tombstones which will continuously supersede the previous tombstone so there is never an opportunity for them to build up.

INC-200152 · Issue 689865

Performance improvements for action check-in

Resolved in Pega Version 8.7

The process of 'Saving As' an action to a higher ruleset, Saving, and then running Check-in was taking an excessive amount of time. This was traced to redundant page copy activities and performance has been improved by updating the implementation.

INC-201364 · Issue 690806

Prediction outcome response timing updated

Resolved in Pega Version 8.7

Predictions using a response timeout were not emitting a negative response ('NoResponse') when the specified waiting time expired. This was traced to the the outcome and response timeout values being overridden while triggering responses for multi stage predictions along with chained predictions. This has been resolved by modifying the flow to emit each outcome as it is received and by adding the dataflow trigger in the function so that it does not override the values in case of chained predictions.

INC-201366 · Issue 691508

Performance improvements for stale thread warnings

Resolved in Pega Version 8.7

Stale thread warnings were causing performance issues during dataflow run execution. Stale thread/slow component warnings are added as part of the dataflow execution when a processing thread takes more than 5 minutes to process a single dataflow record. The stacktrace of the dataflow thread is added as part of the warning for debugging purposes, but in some scenarios the stacktrace can become very large. This has been resolved by removing the stacktraces from the warning, improving the query logic, and adding the run ID to the exception method to assist if there is an error.

INC-174661 · Issue 678823

Handling added for clearing node killed between assignment and processing

Resolved in Pega Version 8.6.3

An Offer flow was not resuming after it expired according to the wait shape. Investigation traced this to partitions which were assigned to a dead node in NEW state where they were not picked up by the dataflow. The problem was only encountered in the unusual situation when a dataflow node was killed in the brief period of time between the assignment and the processing, and has been resolved by adding an update which will clear unknown new assigned partitions for the batch run health task.

INC-179879 · Issue 664804

Localization added to DelegateDescription

Resolved in Pega Version 8.6.3

Localization was not working correctly for the description of a delegated rule due to pyDelegeteDescription being defined with a non-localized Property value. This has been resolved by localizing the property value for pyDelegeteDescription.

INC-183211 · Issue 667011

Compare-To-Empty-String support added to Analyzer

Resolved in Pega Version 8.6.3

An enhancement has been added to support a NotEquals decision function in the Analyzer.

INC-186437 · Issue 685013

Updated entity attachment extraction tokenizers

Resolved in Pega Version 8.6.3

After creating an entity extraction model, it was seen that one of the entities worked when there was a space after the semicolon but the detection was not working if there was no space. This has been resolved by updating the Tokenizers with extra examples to address tokenization when ":" is present between two words without any spaces.

INC-187267 · Issue 679369

Resolved error for custom relative dates

Resolved in Pega Version 8.6.3

An error was seen when parsing the [Date Property] [is before/after] [Last/Next x days] while using a custom amount of number of days in Customer Decision Hub (CDH). This was due to the system not supporting the [Last/Next x days] feature for SSA, but only detecting this during parsing for the prefixed values for Proposition Filters and not custom values. As the parser did not realize the construct referring to the relative date was not supported, it created an SSA that caused an exception during execution. This has been resolved.

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