SR-D71621 · Issue 533295
Real time processing picks up correct datetime for Capture Response records
Resolved in Pega Version 8.2.6
A Realtime Data flow for the Capture Response flow was configured with a strategy shape set to load previous decisions within the past 7 days. Once this Realtime DF was started, attempting to Capture Response for decisions made after that startup timepoint did not work. This was traced to the InteractionID being written with global properties for the datetimes, and has been resolved by making those datetime properties local so the start and end time are not cached and the time range is calculated based on "now”.
SR-D74117 · Issue 539461
DDS service will not run Hazelcast check if external Cassandra is configured
Resolved in Pega Version 8.2.6
Services were not responding, and thread dumps seen in the logs indicated that a large number of threads were waiting for one to come back from getting the cluster state for a DSM process. Investigation showed that the threads were waiting for a Hazelcast response about the cluster state. However, since a Hazelcast call is not needed when Pega is configured with external Cassandra, the DDS Service code has been changed to not to check for candidate nodes if configured with external Cassandra cluster.
SR-D74247 · Issue 542916
Resolved errors when using Build Model from the Preview Console
Resolved in Pega Version 8.2.6
Using the Web Chatbot interface and trying to perform Build Model action from Preview Console failed with multiple errors, either "This action is not allowed as it is outside the current transaction" or "class <blank> doesn't exist". This was traced to issues with the transaction during model update, and has been resolved by conditionally disabling the show page step of pzGetModelProcessStatus. This step creates a difference in the context of the current transaction and is disabled when called from Update API.
SR-D78940 · Issue 542926
Dataflow monitoring enhanced
Resolved in Pega Version 8.2.6
Enhanced monitoring and healthchecks have been added for dataflow and alerts.
SR-D79909 · Issue 542244
DDS added for automated dataflow run cleanup
Resolved in Pega Version 8.2.6
During a recent upgrade it was seen that there were in excess of 20k dataflow runs, some 2 years old, which slowed down the migration significantly. In order to resolve this, an automated process has been added. This clean-up procedure deletes all the single case, batch, and real time runs older than 30 days which are in the final state - Completed, Completed with Failures, or Failed, and batch and real time runs which are in the Stopped state. The DDS Pega-DecisionEngine.dataflow/run/maxDaysToKeepRuns.should be used configure the retention period. Note that the retention period is calculated since the last processed message and not the creation time of the run.
SR-D82917 · Issue 545518
Revision Management updated for Marketing
Resolved in Pega Version 8.2.6
When Offers created outside of the CR context were deleted from Revision Managment LP using the Delete Rules option, the Offer was deleted but the Decision Data was not updated. This also happened when the offer was not included while submitting the revision. This has been resolved by providing the needed extension for deleting the offer rules in marketing.
INC-174781 · Issue 655123
Kerberos authentication added for external Cassandra
Resolved in Pega Version 8.4.6
Support has been added for Kerberos authentication with Cassandra.
INC-175207 · Issue 664362
Added handling for DSM Services stuck in leaving status after database outage
Resolved in Pega Version 8.4.6
During a database outage, the heartbeat would fail and DSM services would eventually try to enter safe mode and stop. As the first step they would try to change the state to LEAVING, but because the database was down saving the LEAVING state failed and the exception was not handled correctly. This resulted in the rest of the stop operation logic not being executed and the service being stuck in LEAVING. To resolve this, an update has been made to ensure the service goes to LEAVING_FAILED if anything fails during the stop operation including when setting state to LEAVING_FAILED. The state LEAVING_FAILED will get flushed to the database eventually when it comes back up. This will allow the aggregation service to start from the LEAVING_FAILED state and recover by itself after a database outage.
INC-176757 · Issue 657786
Interaction History properly saved when running strategy on a different data flow
Resolved in Pega Version 8.4.6
Customized Interaction History properties that had been added to pyInteractionHistoryConfiguration and pyDefaultWorkingSet and saved into the PR_DATA_IH_FACT table were not being saved properly after upgrading from 7.3 to 8.3. This was a missed use case and has been resolved.
INC-177877 · Issue 661175
Write lock check added to avoid thread contention
Resolved in Pega Version 8.4.6
After updating the Pega platform and NBA Designer, a significant drop in performance for multilevel strategies was observed. Investigation showed that invoking a sub strategy containing external input intermittently caused a thread contention issue related to write lock. This was traced to overzealous write locking of a component where only a read lock for the thread was required, and has been resolved by adding a verification check to determine whether a write lock is necessary for a given operation before acquiring it.