Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-201610 · Issue 691878

Removed services check and added warnings for simulations

Resolved in Pega Version 8.7.1

Attempting to run an audience simulation resulted in the error "Running simulations is not possible, because the required services are not available. Contact your system administrator to enable the data flow and real-time data grid services". Investigation showed the @DsmServices.pxHasFunctionalNodes("DataFlow","Batch") function call contained in the 'when' rule pyUnavailableDecisionServices was returning false even if all the nodes were in the cluster and all the DSM Services were in NORMAL status. To resolve this, the services check has been disabled and the simulation run will show a warning or fail if a data flow run is queued for more than 30 secs or if there is an issue with querying the underlying metrics storage.

INC-202937 · Issue 695941

RealTimeProcessingDelay made configurable

Resolved in Pega Version 8.7.1

When using interaction history summaries in Engagement Policy strategies, the check whether a particular action was sent previously was not returning any results for the customers that did have an action "Sent". These records were present in the IH Fact table but the IH Summary tables were missing these records. This has been resolved by making the realTimeProcessingDelay configurable for reading from IH in a real-time flow configurable (done as part of IH pre-aggregation). This may be useful if there can be a difference in time between machines inserting into IH which causes pre-aggregation to miss processing records. The relevant DSS is "interactionHistory/realTimeProcessingDelay", and the default is 5 seconds. This must be set before starting pre-aggregation. This is the difference between the end position and the log time. RuleSet: Pega-DecisionEngine DSS Name: interactionHistory/realTimeProcessingDelay Value: <new delay in seconds>

INC-205378 · Issue 698513

Added handling for double quotes on Substrategy shapes

Resolved in Pega Version 8.7.1

After update, there were compilation issues on calling substrategies from strategies using datapage.pxResults as another page. This was traced to the handling for a parameterized data page with double quotes on Substrategy shapes, and has been resolved.

INC-206684 · Issue 699365

Empty string handling added to SSA CompareDates

Resolved in Pega Version 8.7.1

The CompareDates implementation in SSA has been updated to fallback to the current datetime/date if it encounters empty string arguments.

INC-208207 · Issue 702800

#resolvedissues note: GET API will consider case locking mechanism

Resolved in Pega Version 8.7.1

After update, performing a GET call on an assignment was unexpectedly locking the case. This was traced to a difference in handling: Pega 8.3 performed an Obj-Open-By-Handle of the workobject without acquiring a lock, while Pega 8.6 calls Assign-.acquireWorkObject which acquires a lock on the work object thereby affecting the other requestors from accessing the case. This has been resolved by enabling ConsiderLockingMode to independently determine the locking mechanism set for the case type.

INC-202111 · Issue 710105

Logging extended for PRPCPropertyInfoProvider

Resolved in Pega Version 8.6.5

In order to assist with diagnosing issues with Kafka and JSON, additional logging has been added for PRPCPropertyInfoProvider.

INC-208976 · Issue 719166

Enhanced SSA metrics made available

Resolved in Pega Version 8.6.5

In order to better diagnose delays related to the time when a Campaign is scheduled to start and the time when the Dataflow actually starts to run, an update has been made which will generate detailed metrics to cover some of the strategy execution key performance intensive areas. Additional lower level internal metrics related to SSA engine execution have also been made available by way of a DSS to collect more runtime insight for diagnosis. To enable the collection of these Level 2 SSA internal metrics, set the dataflow/shape/strategy/detailed_metrics/level2 DSS in the Pega-DecisionEngine rule set to 'true'. A comprehensive set of enhanced metrics will be available in Pega 8.8.

INC-213217 · Issue 714194

Updated context handling for executing data transforms in dataflows

Resolved in Pega Version 8.6.5

When performing a sort operation in a data transform on a page list and invoking the Data transform through a Data flow, a java.lang.UnsupportedOperationException was generated on the sort step even though the data was correct. Investigation showed that the dataflows were using a different execution context than the context used for regular activity execution. An update has been made to ensure the correct context is being used while executing data transforms in dataflows.

INC-215601 · Issue 721524

Explicit Kerberos renewal added for HDFS

Resolved in Pega Version 8.6.5

When using WebSphere/IBM with Hadoop connectivity, the Kerberos credentials were expiring after 7 days and causing connectivity failures. Investigation showed the Apache Hadoop HDFS Client was not renewing the ticket even when there were operation calls every few hours. To resolve this, an enhancement has been added to the Pega HDFS client which will explicitly tell Hadoop authentication layer to check for Kerberos ticket renewal instead of relying on Hadoop built-in logic.

INC-217290 · Issue 721376

Added support for creating predictive models in Production

Resolved in Pega Version 8.6.5

While creating a new predictive model rule in Prediction studio, the case was going into broken process after selecting the template with the error message "Error loading D_ProjectList , Reason : No databases defined in properties file:/databases.properties". This was an unexpected use case for creating models in Production level, and has been resolved by updating the flows to turn off the draft mode in this scenario.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us