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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D37421 · Issue 514593

Cross-site scripting security added to Marketing Offers

Resolved in Pega Version 8.1.8

Cross-site scripting protections have been added to Marketing Offers, which had a potential vulnerability when using Firefox.

SR-D45608 · Issue 519902

Correct service instance name passed for data flow in DSMStatus

Resolved in Pega Version 8.1.8

When using the Connect-HTTP service "DSMStatus" to provide the node and status information as seen on the various tabs of the Designer Studio > Decisioning > Infrastructure > Services landing page, using DataFlow as the service parameter for the HTTP service method resulted in an empty response when the expectation was to get the information regarding the cluster details of Dataflow node type. This was traced to the service instance name not being parsed correctly when used for Data Flow services, and has been resolved by ensuring the correct service instance name is passed for this use.

SR-D47618 · Issue 516300

Statistic rounding error in ADMSnapshot Agent with Oracle corrected

Resolved in Pega Version 8.1.8

While running the ADMSnapshot Agent, the exception "internal.mgmt.Executable) ERROR com.pega.decision.adm.client.ADMException: Failed to complete ADM Data Mart snapshot" was seen. This was traced to an issue with the rounding of performance statistics when using Oracle, and has been resolved.

SR-D54218 · Issue 518599

Deadlock in static Initialization of IntList resolved

Resolved in Pega Version 8.1.8

JVM Deadlock was seen related to the static Initialization of a subclass field in class com.pega.decision.strategy.ssa.runtime.collections.api.IntList . Thread dumps showed threads in RUNNABLE State that were parked to wait for class initialization, and this was traced to a missed sonar alert which failed in multi-threading. To resolve this, the system handling has been updated to prevent potential deadlock.

SR-D60268 · Issue 521460

Performance and thread-handling improvements for SSA

Resolved in Pega Version 8.1.8

The SecureRandom class was used internally by SSAExecutionContext indirectly via UUID generation. Because this exhibited performance issues on some Linux environments, UUID has been replaced with static AtomicLong. In addition, a memory leak was observed when the strategy (SSA) execution resulted in an exception, and the strategy template has been modified to gracefully shutdown the VM under all circumstances. Thread-safety measures have also been tuned to be more fine-grained to reduce the potential thread contention that was seen while borrowing the SSAInterpreter object from SSAInterpreterPool.

SR-D68558 · Issue 536676

Timing updated for Cassandra session change thread lock

Resolved in Pega Version 8.1.8

An issue with unresponsive nodes was traced to the method used for notifications about Cassandra session changes. A thread trying to obtain a Cassandra session acquired a read lock, then if it then determined that a new session had to be created it would also acquire a write lock, preventing other nodes from trying to acquire the session. After creating a session, the thread notified all session change listeners while holding the write lock, causing deadlock with dependent services. To resolve this, the timing has been updated by moving the session change notification to the listeners outside of the section guarded by the lock.

SR-D85095 · Issue 546340

Updated COUNT logic for strategies with ssavm set to true

Resolved in Pega Version 8.1.8

An error was seen when attempting to save a strategy after setting ssavm to true, indicating an issue in the “COUNT” method in Group By shape. Since the source field is not used and does not need to be evaluated here, the system has been updated to ignore the source field if the operation is COUNT.

SR-D90367 · Issue 556687

Cleanup enhanced for long pyEditElement names

Resolved in Pega Version 8.5

A pyEditElement error relating to decision data was seen multiple times in a stack trace. Research showed that while the utility worked as expected for decision data rules with names of less than 30 characters, the pyEditElement section was truncated the name for the decision data. This meant that decision data with the name SampleIssueandSampleGroupTwosalkdjkightntbmkblffvfvfv would be saved as SampleIssueandSampleGroupT for the pyEditElement section. Because of this, the utility failed the match and did not clean up the pyEditElement section. To resolve this, the cleanup utility has been updated to handle pyEditElement sections of decision data with longer names. Additional logging has also been added to improve debugging.

SR-D71621 · Issue 533296

Real time processing picks up correct datetime for Capture Response records

Resolved in Pega Version 8.5

A Realtime Data flow for the Capture Response flow was configured with a strategy shape set to load previous decisions within the past 7 days. Once this Realtime DF was started, attempting to Capture Response for decisions made after that startup timepoint did not work. This was traced to the InteractionID being written with global properties for the datetimes, and has been resolved by making those datetime properties local so the start and end time are not cached and the time range is calculated based on "now”.

SR-D85558 · Issue 548286

Handling added for prolonged Heartbeat Update Queries

Resolved in Pega Version 8.5

After restart, the pyFTSIncrementalIndexer queue size had hundreds of thousands of entries even though it was empty prior to the restart. Investigation traced this to a job scheduler that checked all the database connections everyday at 1 EST by using a list that contained some connections which did not exist. Checking those invalid connections caused other update queries to queue and wait, resulting in the update heartbeat query taking longer than its default beat. This caused a Split Brain issue wherein other nodes considered the long-executing node to be dead and triggered a rebalance while the node itself continued to execute partitions thinking that it was healthy. This caused duplicate processing of records. To resolve this, a fail safe has been added: while updating heartbeat in Service Registry, nodes will enter safe mode when the update query is taking longer than the default beat.

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