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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D86469 · Issue 551895

Performance improvements for Test Strategy data flow

Resolved in Pega Version 8.3.3

In the Test Strategy panel under Single case -> "Settings", selecting the "Data flow" option and choosing CustomerData dataflow was taking an excessive amount of time to run on a system with an extremely large database. To improve performance, two areas have been addressed: 1) the default behavior for record key suggestions in the test panel has been modified to collect only the ID as the additional data is not necessary at that time; 2) a DSS has been added that will opt out of reading and collecting the customer IDs in order to minimize data stored on the clipboard.

SR-D82150 · Issue 546530

Properties persist after revision import

Resolved in Pega Version 8.3.3

When properties were added to a form, they sometimes disappeared after revision import even though the properties always remained visible in a strategy. Investigation showed that the Form changes made in a DD rule were not properly updated in the pyEditElement section. To correct this, logic has been added to handle the form changes in the DD in the following activities:Data-Rule-Summary.pyMergePropositions Data-Rule-Summary.pyRemoveDDRules Data-Rule-Summary.pyWithdrawDDChanges Data-Rule-Summary.pyRemoveRestoreDDRule

SR-D94409 · Issue 553302

Strategy Explain message includes Component ID

Resolved in Pega Version 8.3.3

The Component ID has been restored to the Explain mode message for strategy results.

SR-D85095 · Issue 546338

Updated COUNT logic for strategies with ssavm set to true

Resolved in Pega Version 8.3.3

An error was seen when attempting to save a strategy after setting ssavm to true, indicating an issue in the “COUNT” method in Group By shape. Since the source field is not used and does not need to be evaluated here, the system has been updated to ignore the source field if the operation is COUNT.

SR-D74534 · Issue 538943

Decision table and tree obey allow missing properties checkbox

Resolved in Pega Version 8.3.3

Calling the decision table/tree inside another decision table/tree which has a missing property was throwing an error even though the "AllowMissingProperties" checkbox was enabled in the caller activity. Analysis showed that the setting for AllowMissingProperties did not carry into any subsequent DecisionTree/DecisionTable calls from the top DecisionTree/DecisionTable, and this has been resolved by modifying the decision table and decision tree obtain value functions to pass AllowMissingProperties.

INC-126796 · Issue 561533

Modifications to getFunctionalServiceNodes process

Resolved in Pega Version 8.2.7

The count of the Interaction History write related threads was increasing rapidly and a stack trace indicated "waiting on condition" and "java.lang.Thread.State: WAITING (parking)" errors. Investigation showed that this was due to getFunctionalServiceNodes using Hazelcast to determine node status by making a service request on an installation with a very large number of nodes, causing thread locking. To resolve this, the implementation has been updated to avoid calling getFunctionalServiceNodes on save of Interaction History, instead using Cassandra and only calling getFunctionalServiceNodes on the master node, not on all nodes.

INC-128385 · Issue 564519

Behavior made consistent between SSA and legacy engines

Resolved in Pega Version 8.2.7

There was a behavioral disparity between the legacy execution engine and the SSA engine where the latter was not creating a new page when the index was one above the size of the page list. This has now been corrected in order to make the SSA behavior fully backward compatible with the legacy engine, i.e. a new blank page will be added to the list if the index is one above the size of the list.

INC-128898 · Issue 564690

Updated precondition checks for Tumbling Time data in event strategies

Resolved in Pega Version 8.2.7

Tumbling Time data keys in event strategies were not being properly executed when certain window configurations were used. This was has been resolved by turning off the optimalization of Cassandra reads for small windows when window size is not known upfront and set dynamically (set size by property). In addition, an issue with Cassandra timeouts after the dataflow run had been running for several months has been resolved by adding a 'time to live' value for tumbling time windows, and event strategies has been switched to use leveled compaction by default.

SR-D82727 · Issue 547723

Improved management for table pr_log_dataflow_events

Resolved in Pega Version 8.2.7

The Lifecycle event table was sometimes growing too large. This additional strain of database transaction volume caused poor performance on the Dataflow tier and lead to cluster instability and time-consuming cluster restarts. Due to problems in one of the Pulse tasks, the Pulse thread was not processing single case metrics properly and causing the unbounded queue for single case to grow. This has been addressed by switching to a fixed queue size, which is configurable with the DSS: dnode/single_case_queue_size. The default value of the DSS is 4000, and if changed a system restart is required. An error will be logged each 1000 queue misses, and metrics will be dropped if the queue is full. In addition, the Pulse task frequency has been improved and managed to prevent interference with other Pulse tasks and will be triggered only if a run is system-paused for a long interval. Rebalances now have a failsafe if something unexpected happens during the Pausing of the run, and If the cluster becomes unstable, the life cycle events logs may be disabled with dataflow/run/events/persist .

SR-D85095 · Issue 546339

Updated COUNT logic for strategies with ssavm set to true

Resolved in Pega Version 8.2.7

An error was seen when attempting to save a strategy after setting ssavm to true, indicating an issue in the “COUNT” method in Group By shape. Since the source field is not used and does not need to be evaluated here, the system has been updated to ignore the source field if the operation is COUNT.

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