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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-126129 · Issue 569666

PropertyToColumnMap made more robust

Resolved in Pega Version 8.1.9

The DF_ProcessEmails dataflow was intermittently failing with a StageException error. This was traced to schema changes being propagated asynchronously by system pulse, which seem to have caused PropertyToColumnMap to cache stale schema. To resolve this, if the property mapping is not found the first time, the system will make a second attempt to get the mapping. Additional logging has also been added for better diagnostics.

INC-128385 · Issue 564521

Behavior made consistent between SSA and legacy engines

Resolved in Pega Version 8.1.9

There was a behavioral disparity between the legacy execution engine and the SSA engine where the latter was not creating a new page when the index was one above the size of the page list. This has now been corrected in order to make the SSA behavior fully backward compatible with the legacy engine, i.e. a new blank page will be added to the list if the index is one above the size of the list.

INC-129222 · Issue 568530

Handling improvements for commit logs

Resolved in Pega Version 8.1.9

The ADM commit log logs the number of unconsumed messages that are going to expire. In certain circumstances, it can include unconsumed messages that are not going to expire in the count. Because they are not expired and removed, the environment was running out of disk space due to the ADM commitlogs table growing larger than expected and performance issues were seen. To resolve this, a new adm_commitlog.adm_responses_commit_log_date_tiered table has been created, with a default_time_to_live of 24 hours. DateTieredCompactionStrategy has been set with max_window_size_seconds as 24hrs and tombstone_compaction_interval as 24hrs.

INC-132976 · Issue 580685

Performance improvements for Test Strategy data flow

Resolved in Pega Version 8.1.9

In the Test Strategy panel under Single case -> "Settings", selecting the "Data flow" option and choosing CustomerData dataflow was taking an excessive amount of time to run on a system with an extremely large database. To improve performance, two areas have been addressed: 1) the default behavior for record key suggestions in the test panel has been modified to collect only the ID as the additional data is not necessary at that time; 2) a DSS has been added that will opt out of reading and collecting the customer IDs in order to minimize data stored on the clipboard.

INC-138037 · Issue 586593

Strategy handling updated for very large systems using IH summary

Resolved in Pega Version 8.1.9

When a Strategy in a Real-time dataflow used IH Summary on a system with more than 5000 groups for one eventKey, the message "Error retrieving aggregates from Cassandra KVS" intermittently appeared. Investigation showed that if the number of result rows was greater than the FETCH_SIZE (set to 5000), it meant another read to Cassandra was required and an exception was generated. To resolve this, updates have been made so that instead of returning maps, the system will return iterators and change them to map on the calling thread.

SR-D92734 · Issue 553412

Simulation can take Data flow type as destination

Resolved in Pega Version 8.1.9

Support has been added for Data flow functionality as simulation target and data transform in simulation input.

INC-174781 · Issue 655123

Kerberos authentication added for external Cassandra

Resolved in Pega Version 8.4.6

Support has been added for Kerberos authentication with Cassandra.

INC-175207 · Issue 664362

Added handling for DSM Services stuck in leaving status after database outage

Resolved in Pega Version 8.4.6

During a database outage, the heartbeat would fail and DSM services would eventually try to enter safe mode and stop. As the first step they would try to change the state to LEAVING, but because the database was down saving the LEAVING state failed and the exception was not handled correctly. This resulted in the rest of the stop operation logic not being executed and the service being stuck in LEAVING. To resolve this, an update has been made to ensure the service goes to LEAVING_FAILED if anything fails during the stop operation including when setting state to LEAVING_FAILED. The state LEAVING_FAILED will get flushed to the database eventually when it comes back up. This will allow the aggregation service to start from the LEAVING_FAILED state and recover by itself after a database outage.

INC-176757 · Issue 657786

Interaction History properly saved when running strategy on a different data flow

Resolved in Pega Version 8.4.6

Customized Interaction History properties that had been added to pyInteractionHistoryConfiguration and pyDefaultWorkingSet and saved into the PR_DATA_IH_FACT table were not being saved properly after upgrading from 7.3 to 8.3. This was a missed use case and has been resolved.

INC-177877 · Issue 661175

Write lock check added to avoid thread contention

Resolved in Pega Version 8.4.6

After updating the Pega platform and NBA Designer, a significant drop in performance for multilevel strategies was observed. Investigation showed that invoking a sub strategy containing external input intermittently caused a thread contention issue related to write lock. This was traced to overzealous write locking of a component where only a read lock for the thread was required, and has been resolved by adding a verification check to determine whether a write lock is necessary for a given operation before acquiring it.

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