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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-141579 · Issue 591852

Enhancement added for node heartbeat recovery process

Resolved in Pega Version 8.3.5

Nodes were not showing up in the admin portal even though they were up and running and could be seen in the pr_sys_statusnodes table. The exception "An exception was encountered while invoking the cluster membership listener callback" was seen. All nodes became visible again after multiple restarts. The root cause was traced back to a temporary database connectivity problem. The database itself was fine according to database monitoring reports, but a network problem, a slow database query, or another issue prevented Pega from establishing a connection for more than a minute. An enhancement has been made to resolve this: if a node becomes unhealthy due to the service registry missing due to a failed heartbeat, the heartbeat will try to recover after 60 seconds and keep trying every 30 seconds until it succeeds.

INC-142674 · Issue 594496

Enhancement added for node heartbeat recovery process

Resolved in Pega Version 8.3.5

Nodes were not showing up in the admin portal even though they were up and running and could be seen in the pr_sys_statusnodes table. The exception "An exception was encountered while invoking the cluster membership listener callback" was seen. All nodes became visible again after multiple restarts. The root cause was traced back to a temporary database connectivity problem. The database itself was fine according to database monitoring reports, but a network problem, a slow database query, or another issue prevented Pega from establishing a connection for more than a minute. An enhancement has been made to resolve this: if a node becomes unhealthy due to the service registry missing due to a failed heartbeat, the heartbeat will try to recover after 60 seconds and keep trying every 30 seconds until it succeeds.

INC-137255 · Issue 584910

Resolved Cassandra query read/write latency

Resolved in Pega Version 8.3.5

Read/write latency was seen when certain Cassandra queries were triggered by the system. This was traced to an unusual case where a flush was not done for an exceptionally long time period, and has been resolved.

INC-150395 · Issue 625069

Tokenizer updated to handle commas

Resolved in Pega Version 8.6.1

The Text Analyzer was not working as expected in cases where the number was combined with a comma (,) with it but was working when a space was used between the number and the comma. This was traced to the tokenizer not correctly processing and splitting the input text when there was a special character before or after the token. This has been resolved by updating the tokenizer logic.

INC-154746 · Issue 613406

ADM performance improvements and duplicate inputs corrected for delayed learning records

Resolved in Pega Version 8.6.1

Additional work has been done to improve the performance for Adaptive Models used in multi-level decisioning, and an issue with duplicate pxCommonInputs has been resolved.

INC-157357 · Issue 636712

Hazelcast remote execution not called from synchronized context

Resolved in Pega Version 8.6.1

After navigating to the Admin Studio portal to view the nodes, the portal was temporarily freezing. Investigation of the thread dump revealed this was caused by a DDS pulse sending a remote execution call to all nodes to update logger settings even though the site was not using DDS. This has been resolved by updating the system to avoid calling Hazelcast remote execution from a synchronized context.

INC-157629 · Issue 626634

Duplicate key exception resolved for adaptive model

Resolved in Pega Version 8.6.1

During the model snapshot update, a DuplicateKeyException was generated while trying to insert a record in to the predictor table. This did not affect the model's learning, but did appear ion the model monitoring report. This was traced to a local scenario of having the same outcome values defined on the model with different cases (Accept and accept). All predictors used in an Adaptive model are inserted into the model monitoring tables as a part of the monitoring job: because the monitoring tables are not case sensitive, this lead to a unique constraint exception since there were multiple IH predictors with the same name. To resolve this, validation has been added which will skip adding duplicates from new responses.

INC-161829 · Issue 645206

Corrected merged rule checkout error

Resolved in Pega Version 8.6.1

A decision data rule that was created or updated in a branch and then merged to a ruleset version was failing a subsequent checkout from the same merged ruleset version. This was traced to recent work done to address an Indexoutofbound exception in pyEditElement related to java compilation exceeding the 65 000 byte limit, and has been resolved by updating the pzGetCircumstanceValue activity to exclude ruleset version from the circumstance value generated for pyEditElement section. The following activities in the Rule-Decision-DecisionParameters class have also been updated to replace the Obj-Open method with Obj-Open-By-Handle so that correct version of pyEditElement is referred - pzDeleteExistingLayout, OnBeforeDisplay and pzCheckIfRuleSyncWithLayout.

INC-164243 · Issue 656500

DateTime validation works correctly after importing invalid data

Resolved in Pega Version 8.6.1

After creating DecisionData (Dev studio) and adding a DateTime property to the form, importing records with invalid DateTime values failed with a validation error on the screen and the message "Error while converting format for data type DateTime property name Test_date_format with value scvf" was logged. Attempting to proceed by correcting the DateTime property and uploading worked, but any subsequent imports in the same session silently allowed invalid inputs to be passed without any validation errors and then showed blank date fields. This has been corrected.

INC-165704 · Issue 639505

VBD data flow timeout increased and made configurable

Resolved in Pega Version 8.6.1

Intermittent VBD timeouts were seen when writing records to MSK even though no errors were reported on the MSK side. Analysis showed that while batch data flows retry when a timeout occurs, real time data flows do not retry and the configuration to wait up to 10 seconds for an acknowledgement may not be sufficient depending on the system conditions. This has been resolved by increasing the default timeout to 20 seconds and adding a configurable timeout "vbd/streamPublishTimeoutMillis" to allow a customized setting.

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