Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-204682 · Issue 695703

HandleResponses updated for use with optimized campaign

Resolved in Pega Version 8.5.6

After updating from Pega 8.4, responses were not processed in the pxHandleResponses Data flow if the "pyCampaignOptimization" flag was set to true. This was traced to a missed use case for an optimized campaign, and has been resolved by modifying the condition in HandleResponses.

INC-206109 · Issue 706239

Delayed Learning works correctly with Volume Constraints

Resolved in Pega Version 8.5.6

When running an outbound campaign using NBA Designers predictions and delayed learning in conjunction with volume constraints, the adaptive models ended up with incorrect feedback if the prediction had an Alternative label configured with a defined waiting window. This has been resolved with the addition of a new flag 'isVolumeConstraintEnabled' during dataflow creation which will check for volume constraint, and a filter in HandleResponses for that flag.

INC-206684 · Issue 699364

Empty string handling added to SSA CompareDates

Resolved in Pega Version 8.5.6

The CompareDates implementation in SSA has been updated to fallback to the current datetime/date if it encounters empty string arguments.

INC-206799 · Issue 701439

Performance improvements for stale thread warnings

Resolved in Pega Version 8.5.6

Stale thread warnings were causing performance issues during dataflow run execution. Stale thread/slow component warnings are added as part of the dataflow execution when a processing thread takes more than 5 minutes to process a single dataflow record. The stacktrace of the dataflow thread is added as part of the warning for debugging purposes, but in some scenarios the stacktrace can become very large. This has been resolved by removing the stacktraces from the warning, improving the query logic, and adding the run ID to the exception method to assist if there is an error.

INC-207357 · Issue 703350

Decision Management book updated for additional NLP troubleshooting

Resolved in Pega Version 8.5.6

Troubleshooting articles have been added to the Decision Management book which address the most common issues encountered when working with the NLP capability of Pega Platform, including topic and entity detection and email parser. These tips can assist with issues such as a node running out of memory due to having a large number of custom Ruta scripts that use REGEX pattern matching.

INC-212656 · Issue 706896

Decision funnel simulation improvements

Resolved in Pega Version 8.5.6

Memory fixes and performance improvements have been added for funnel simulations.

INC-213189 · Issue 707346

Addressed performance issues for classless DSMClipboardPage

Resolved in Pega Version 8.5.6

The DSMClipboardPage implementation handles Page Group access as a classless page (i.e. pxObjClass = ""), creating potential performance issues in implementations where the page group is used with a very large number of distinct AccountIDs in a short period. This has been resolved by updating the system to not cache keys for page group classless page.

INC-213549 · Issue 710160

Resolved error for custom relative dates

Resolved in Pega Version 8.5.6

An error was seen when parsing the [Date Property] [is before/after] [Last/Next x days] while using a custom amount of number of days in Customer Decision Hub (CDH). This was due to the system not supporting the [Last/Next x days] feature for SSA, but only detecting this during parsing for the prefixed values for Proposition Filters and not custom values. As the parser did not realize the construct referring to the relative date was not supported, it created an SSA that caused an exception during execution. This has been resolved.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us