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Resolved Issues

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-198232 · Issue 685700

Tombstone cleanup modified to handle very large volume environments

Resolved in Pega Version 8.7

Cassandra nodes were periodically suffering from an out of memory condition. This was traced to tumbling windows creating too many tombstones for Cassandra to clean up effectively when running in a very high volume environment with a short tumbling time. This has been resolved by modifying the procedure away from using individual tombstones to instead use range tombstones which will continuously supersede the previous tombstone so there is never an opportunity for them to build up.

INC-200152 · Issue 689865

Performance improvements for action check-in

Resolved in Pega Version 8.7

The process of 'Saving As' an action to a higher ruleset, Saving, and then running Check-in was taking an excessive amount of time. This was traced to redundant page copy activities and performance has been improved by updating the implementation.

INC-201364 · Issue 690806

Prediction outcome response timing updated

Resolved in Pega Version 8.7

Predictions using a response timeout were not emitting a negative response ('NoResponse') when the specified waiting time expired. This was traced to the the outcome and response timeout values being overridden while triggering responses for multi stage predictions along with chained predictions. This has been resolved by modifying the flow to emit each outcome as it is received and by adding the dataflow trigger in the function so that it does not override the values in case of chained predictions.

INC-201366 · Issue 691508

Performance improvements for stale thread warnings

Resolved in Pega Version 8.7

Stale thread warnings were causing performance issues during dataflow run execution. Stale thread/slow component warnings are added as part of the dataflow execution when a processing thread takes more than 5 minutes to process a single dataflow record. The stacktrace of the dataflow thread is added as part of the warning for debugging purposes, but in some scenarios the stacktrace can become very large. This has been resolved by removing the stacktraces from the warning, improving the query logic, and adding the run ID to the exception method to assist if there is an error.

SR-133183 · Issue 205535

Fixed flow line distortion in Process Modeler

Resolved in Pega Version 7.1.9

When clicking through to a subprocess from a parent flow (by clicking the + sign in the blue subprocess shape), flow lines in the subprocess were shown in a distorted fashion. When opening the same flow in a separate tab (by right clicking the blue subprocess shape and selecting Open Flow) the flow lines were correctly painted. This was an issue caused by the different renderings of the flow depending on whether there was a click through to it (with the + on the parent flow?s subprocess shape), or the subflow was opened in a separate tab (with open Flow). After the Process Modeler saved and checked-in the flow, the connector lines were re-drawn in ways that were non-intuitive and hard to interpret due to the edge routing in PM being calculated off incorrect input data that was taking into account shapes that were not represented on the screen. To fix this, the system now ensures the edges are routed without taking into account any shapes not represented on the canvas.

SR-133184 · Issue 203710

Fixed flow line distortion in Process Modeler

Resolved in Pega Version 7.1.9

When clicking through to a subprocess from a parent flow (by clicking the + sign in the blue subprocess shape), flow lines in the subprocess were shown in a distorted fashion. When opening the same flow in a separate tab (by right clicking the blue subprocess shape and selecting Open Flow) the flow lines were correctly painted. This was an issue caused by the different renderings of the flow depending on whether there was a click through to it (with the + on the parent flow?s subprocess shape), or the subflow was opened in a separate tab (with open Flow). After the Process Modeler saved and checked-in the flow, the connector lines were re-drawn in ways that were non-intuitive and hard to interpret due to the edge routing in PM being calculated off incorrect input data that was taking into account shapes that were not represented on the screen. To fix this, the system now ensures the edges are routed without taking into account any shapes not represented on the canvas.

SR-A1705 · Issue 205449

Fixed scrumboard intermittent failure

Resolved in Pega Version 7.1.9

After upgrading, it was seen that the scrumboard would intermittently fail to load, partially displaying and then hanging if the columns did not fit within the window boundaries due to the number of elements. This was traced to an error in the functionality that resizes parts of the scrumboard, and has been fixed.

SR-A4995 · Issue 213355

Fixed flow line distortion in Process Modeler

Resolved in Pega Version 7.1.9

When clicking through to a subprocess from a parent flow (by clicking the + sign in the blue subprocess shape), flow lines in the subprocess were shown in a distorted fashion. When opening the same flow in a separate tab (by right clicking the blue subprocess shape and selecting Open Flow) the flow lines were correctly painted. This was an issue caused by the different renderings of the flow depending on whether there was a click through to it (with the + on the parent flow?s subprocess shape), or the subflow was opened in a separate tab (with open Flow). After the Process Modeler saved and checked-in the flow, the connector lines were re-drawn in ways that were non-intuitive and hard to interpret due to the edge routing in PM being calculated off incorrect input data that was taking into account shapes that were not represented on the screen. To fix this, the system now ensures the edges are routed without taking into account any shapes not represented on the canvas.

SR-B56256 · Issue 335795

VBD cache handling changed to preserve data integrity

Resolved in Pega Version 7.4

When VBD was configured to use on-heap memory, no data was displayed in VBD planner and logs showed queries failing with ArrayIndexOutOfBoundException. The cause of the error was a corruption of VBD cache data in a partition: VBD compresses its partitions after getting no inserts for 15 minutes. When an insert is received by a compressed partition, the partition is first decompressed before writing. During decompression, the buffer position is set to the end of the uncompressed buffer. However, the buffer may include padded nulls added during buffer expansion. The system writes the new VBD records after the padded nulls, but the nulls would then throw off the read logic during query execution. To fix this, during decompression the buffer position will now be set to the end of the data, not the end of the buffer.

SR-B56256 · Issue 337432

VBD cache handling changed to preserve data integrity

Resolved in Pega Version 7.4

When VBD was configured to use on-heap memory, no data was displayed in VBD planner and logs showed queries failing with ArrayIndexOutOfBoundException. The cause of the error was a corruption of VBD cache data in a partition: VBD compresses its partitions after getting no inserts for 15 minutes. When an insert is received by a compressed partition, the partition is first decompressed before writing. During decompression, the buffer position is set to the end of the uncompressed buffer. However, the buffer may include padded nulls added during buffer expansion. The system writes the new VBD records after the padded nulls, but the nulls would then throw off the read logic during query execution. To fix this, during decompression the buffer position will now be set to the end of the data, not the end of the buffer.

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