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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B70652 · Issue 325760

Read operations updated for Datastax 3.1.x use

Resolved in Pega Version 7.3.1

In the 3.1.x Datastax driver reads are no longer retried by default. Therefore, the read operations have now been explicitly marked as idempotent to force the Datastax driver to retry timed out reads.

SR-B70652 · Issue 325924

Timeout error resolved for write future

Resolved in Pega Version 7.3.1

With retries enabled, the write future was timing out before retries could be completed. This has been fixed by removing the timeout on the write future since timeouts will be caught using Datastax driver exceptions.

SR-B74934 · Issue 327017

Facebook connector refined to handle page deletion while the AADrivetech is active

Resolved in Pega Version 7.3.1

A Facebook connector trying to connect to a invalid page was causing out of memory errors. In this scenario, a Facebook Page that was no longer required was deleted but the AADrivetech Facebook connector was left running. This connector, in its attempts to contact the Facebook page and retrieve the getFrom parameter which was now null, started to consume resources on the node leading to the outage. To solve this, the code has been modified to not expect the user name to always come from Facebook but instead put in an anonymous name if the page disappears.

SR-B76526 · Issue 326533

Backwards compatibility enhancement for @when() validation

Resolved in Pega Version 7.3.1

After upgrade, a Strategy rule which referred a 'when' with the syntax @when(isOnlineApplication) was failing with design time validation saying that when rule was not found in the SR and instead it had to find it in the Customer/Applies to class. For the @when() issue, the root cause was that the validation context of @when() was switched from Applies-To class to the Step Page class due to a change in the core engine. The behavior of expression parsing for when rule calls was changed in release 7.2. It used to take the Apply-to class to validate the existence of the rule, but not it is taking the Step Page class. And Strategy rule doesn't push/pop stackframe due to performance reasons, thus StepPage on stack for Strategy is always the same as Primary page. For greater compatibility, the system will set the PageContextClass to the Apply To class so the expression parser can validate the setup which is expected at run-time.

SR-B69409 · Issue 317548

CLOB type handling enhanced in Marketing

Resolved in Pega Version 7.3.1

Pega Marketing uses the out-of-the-box DSM activity pxRunDDFWithProgressPage for triggering Data flow runtime. After upgrade in DB2 environments, the DF execution completed but the activity returned a failure. It was found that if a CLOB column is present in the filter of a NativeSQL object invoked from an activity, the status had an error message even though functionality was fine. To ensure consistent behavior, CLOB has been added to supported data types so the severity of the exception can be changed so as to not show error message in activity's status.

INC-141579 · Issue 591852

Enhancement added for node heartbeat recovery process

Resolved in Pega Version 8.3.5

Nodes were not showing up in the admin portal even though they were up and running and could be seen in the pr_sys_statusnodes table. The exception "An exception was encountered while invoking the cluster membership listener callback" was seen. All nodes became visible again after multiple restarts. The root cause was traced back to a temporary database connectivity problem. The database itself was fine according to database monitoring reports, but a network problem, a slow database query, or another issue prevented Pega from establishing a connection for more than a minute. An enhancement has been made to resolve this: if a node becomes unhealthy due to the service registry missing due to a failed heartbeat, the heartbeat will try to recover after 60 seconds and keep trying every 30 seconds until it succeeds.

INC-142674 · Issue 594496

Enhancement added for node heartbeat recovery process

Resolved in Pega Version 8.3.5

Nodes were not showing up in the admin portal even though they were up and running and could be seen in the pr_sys_statusnodes table. The exception "An exception was encountered while invoking the cluster membership listener callback" was seen. All nodes became visible again after multiple restarts. The root cause was traced back to a temporary database connectivity problem. The database itself was fine according to database monitoring reports, but a network problem, a slow database query, or another issue prevented Pega from establishing a connection for more than a minute. An enhancement has been made to resolve this: if a node becomes unhealthy due to the service registry missing due to a failed heartbeat, the heartbeat will try to recover after 60 seconds and keep trying every 30 seconds until it succeeds.

INC-137255 · Issue 584910

Resolved Cassandra query read/write latency

Resolved in Pega Version 8.3.5

Read/write latency was seen when certain Cassandra queries were triggered by the system. This was traced to an unusual case where a flush was not done for an exceptionally long time period, and has been resolved.

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