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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-213189 · Issue 707345

Addressed performance issues for classless DSMClipboardPage

Resolved in Pega Version 8.7.2

The DSMClipboardPage implementation handles Page Group access as a classless page (i.e. pxObjClass = ""), creating potential performance issues in implementations where the page group is used with a very large number of distinct AccountIDs in a short period. This has been resolved by updating the system to not cache keys for page group classless page.

INC-213217 · Issue 714192

Updated context handling for executing data transforms in dataflows

Resolved in Pega Version 8.7.2

When performing a sort operation in a data transform on a page list and invoking the Data transform through a Data flow, a java.lang.UnsupportedOperationException was generated on the sort step even though the data was correct. Investigation showed that the dataflows were using a different execution context than the context used for regular activity execution. An update has been made to ensure the correct context is being used while executing data transforms in dataflows.

INC-213945 · Issue 709366

Additional logging and executor work for Adaptive Decision Manager

Resolved in Pega Version 8.7.2

The Adaptive Decision Manager Pulse operation stopped running on some of the ADM nodes, causing an impact on the model update. To address this, some additional protections have been added for pulse operations running in a scheduled executor, and ERROR logging has been enabled.

INC-215005 · Issue 713191

Made CommitLog messages more resilient to class change

Resolved in Pega Version 8.7.2

Persistent class mismatch exceptions were seen while refreshing the ADM models after updating from Pega 8.5. This was caused by changes to the Cassandra adm_commitlog message schema which caused the commit log messages generated to be incompatible with the deserialisation logic present in higher versions of Pega, but as the commit log messages had a time to live of 24 hours the issue self-resolved. However, this has been resolved by setting serialVersionUID for the ModelParameters class so CommitLog messages are now compatible with future minor and patch releases.

INC-216490 · Issue 713633

pxIdentifier dynamically set for DecisionData while using GOS

Resolved in Pega Version 8.7.2

When using a Decision Data component in a strategy which was wrapped with Globally Optimized Strategy (GOS), no results were generated from the DataJoin shape under optimized execution. Investigation showed this was caused by a missing .pxIdentifier for the DecisionData shape during GOS execution. There was a workaround of unselecting the checkbox on the Advanced tab in the Decision Data component, but this has been resolved by updating the strategy kernel service so it will dynamically construct the pxIdentifier based on the skills assignment module (SSA).

INC-217728 · Issue 712731

Made CommitLog messages more resilient to class change

Resolved in Pega Version 8.7.2

Persistent class mismatch exceptions were seen while refreshing the ADM models after updating from Pega 8.5. This was caused by changes to the Cassandra adm_commitlog message schema which caused the commit log messages generated to be incompatible with the deserialisation logic present in higher versions of Pega, but as the commit log messages had a time to live of 24 hours the issue self-resolved. However, this has been resolved by setting serialVersionUID for the ModelParameters class so CommitLog messages are now compatible with future minor and patch releases.

INC-218757 · Issue 714551

AESRemote updated to be asynchronous

Resolved in Pega Version 8.7.2

The Autonomic Event Services (AES) agent PushCDHMetrics became stuck and was not pushing metrics to the console. This has been resolved by updating AESRemote to be asynchronous.

INC-220642 · Issue 717033

Updated context handling for executing data transforms in dataflows

Resolved in Pega Version 8.7.2

When performing a sort operation in a data transform on a page list and invoking the Data transform through a Data flow, a java.lang.UnsupportedOperationException was generated on the sort step even though the data was correct. Investigation showed that the dataflows were using a different execution context than the context used for regular activity execution. An update has been made to ensure the correct context is being used while executing data transforms in dataflows.

INC-136969 · Issue 585546

Section and Paragraph rule types added to Revision Manager

Resolved in Pega Version 8.5.1

An enhancement has been made to add support for section and paragraph rule types in revision management. With this change, the sections and paragraph rule types can be added to overlay and can be added to change requests and modified.

INC-138103 · Issue 585639

Enhancement added for node heartbeat recovery process

Resolved in Pega Version 8.5.1

Nodes were not showing up in the admin portal even though they were up and running and could be seen in the pr_sys_statusnodes table. The exception "An exception was encountered while invoking the cluster membership listener callback" was seen. All nodes became visible again after multiple restarts. The root cause was traced back to a temporary database connectivity problem. The database itself was fine according to database monitoring reports, but a network problem, a slow database query, or another issue prevented Pega from establishing a connection for more than a minute. An enhancement has been made to resolve this: if a node becomes unhealthy due to the service registry missing due to a failed heartbeat, the heartbeat will try to recover after 60 seconds and keep trying every 30 seconds until it succeeds.

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