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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-170721 · Issue 658961

Stricter criteria set for reusing an SSAExecutionContext

Resolved in Pega Version 8.4.5

After a Strategy was configured with an existing Proposition Filter and the Explain Results box was unchecked, executing the strategy resulted in the error "Stack is empty, cannot pop any more frames". Investigation showed that the SSAExecutionContext object was reused across the two criteria evaluation in Proposition Filter rule: this works well as long as the input is the same across the two evaluations. However, the SSAExecutionContext object also stashed a reference to a PublicAPI object which became stale in the second evaluation and caused the empty stack issue for the given scenario. This has been resolved by providing stricter criteria in deciding when an SSAExecutionContext can be reused or not in the case of Proposition Filter rule.

INC-171594 · Issue 656185

Spell check correctly applied to email body

Resolved in Pega Version 8.4.5

Spell check was not being applied to email body for text analysis in Email Channel. This has been resolved to work irrespective of case.

INC-173859 · Issue 652640

Corrected compilation error for Decision Data component in Strategy

Resolved in Pega Version 8.4.5

After upgrade, a Decision data component defined in Strategy generated an assembly error when looking for class properties. This was traced to the use of "applies to" Instead of SR class, and has been resolved.

INC-174550 · Issue 658394

Alternative pyLabel source for Auto-generated Proposition Filter added as fall back

Resolved in Pega Version 8.4.5

After using save-as to move an offer/action rule containing eligibility criteria into a new ruleset /branch, the criteria disappeared. Proposition Filter has an explicit dependency on relevant records, and in this scenario investigation revealed all of the relevant records had been previously deliberately deleted. Using save-as on auto-generated CDH rules like actions is also not a best practice. To better handle unexpected actions like these and avoid the hard dependency on Relevant Records, when creating the Proposition Filter via the programatic API the system will fall back to reading the label from the sourcePage if is not possible to get the label from Relevant Record.

INC-175207 · Issue 655556

Added handling for DSM Services stuck in leaving status after database outage

Resolved in Pega Version 8.4.5

During a database outage, the heartbeat would fail and DSM services would eventually try to enter safe mode and stop. As the first step they would try to change the state to LEAVING, but because the database was down saving the LEAVING state failed and the exception was not handled correctly. This resulted in the rest of the stop operation logic not being executed and the service being stuck in LEAVING. To resolve this, an update h as been made to ensure the service goes to LEAVING_FAILED if anything fails during the stop operation including when setting state to LEAVING_FAILED. The state LEAVING_FAILED will get flushed to the database eventually when it comes back up. This will allow the aggregation service to start from the LEAVING_FAILED state and recover by itself after a database outage

INC-175707 · Issue 655349

Multi-level strategy gives correct rules during Batch run

Resolved in Pega Version 8.4.5

When using a nested page structure with multi-level strategies that loop through each page and process the customer, a customer with two linked customers A and B had the results of A overridden by B during Batch Processing while single case canvas testing showed the correct results. This was caused by the DSM clipboard page method of carrying the parent page info not supporting the re-use of pages, and has been resolved by adding an enhancement that will sanitize the strategy stage processor to ensure the correct page reference is used.

INC-179727 · Issue 704545

Modified batch requestor handling to ensure cleanup

Resolved in Pega Version 8.6.4

A large buildup of batch requestors was seen, and restarting the node did not clear it. Investigation showed that in the case of one class reading a DSS value, a Pega requestor was being created when it was unable to retrieve any Pega context, and this requestor was not cleaned up afterwards. To resolve this, an update has been made to the way the requestor and Pega context is being created along with ensuring it will be cleaned up properly after use.

INC-180246 · Issue 664947

Support for apostrophe added to keyword tokenization

Resolved in Pega Version 8.6.4

A keyword containing an apostrophe was not detected properly in Text extraction model. This has been resolved by updating the annotator used in the tokenization.

INC-192826 · Issue 685797

PMML updated for nested 'if'

Resolved in Pega Version 8.6.4

Running a model on the openscoring API and the Pega PMML model gave different results. This has been resolved by updating the handling for nested 'if' in PMML.

INC-194382 · Issue 697615

ADM Model management page updates

Resolved in Pega Version 8.6.4

When accessing the ADM model management landing page in an environment with a large number of nodes, an "UnresponsiveNodeException" error was thrown from the pylaststrategyresults activity by various nodes on different days. Investigation showed the ADM factory table was truncated, leading to inconsistent ADM data in the Last Responses Section. This has been resolved, and the ADM model management page has been made more resilient to node failures.

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