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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-213176 · Issue 709974

Data flow stability improvements

Resolved in Pega Version 8.6.4

All nodes were showing as active and running in the cluster, including background, stream, web nodes, but the queue processor would not start. Log entries indicated "IllegalStateException: Invalid run transition found [PENDING_NODES->COMPLETED] on run [DF_OutboundPreProcessing_SMS] by [EventDescription{originator=CheckNodeAvailabilityTask, reason=Restoring previous state." Due to this, all dataflows were moved to queued state. As soon as the corrupted dataflow was deleted the other dataflows were resumed. To resolve this, data flow stability improvements have been added along with better handling of runs in Queued state.

INC-213189 · Issue 707344

Addressed performance issues for classless DSMClipboardPage

Resolved in Pega Version 8.6.4

The DSMClipboardPage implementation handles Page Group access as a classless page (i.e. pxObjClass = ""), creating potential performance issues in implementations where the page group is used with a very large number of distinct AccountIDs in a short period. This has been resolved by updating the system to not cache keys for page group classless page.

INC-213262 · Issue 709457

Refresh added to limit commit log partition size

Resolved in Pega Version 8.6.4

Issues were seen on DDS nodes, including slowness and randomly dropping out and being replaced by new nodes. WARN messages in Cassandra logs reported issues relating to a large partition size of adm_response_commit_log_date_tiered table. Investigation showed the large partition size (over 10GB) was causing frequent C* query timeouts due to scanning a large number of tombstones, resulting in node terminations. This has been resolved with an update which will limit the commit log partition size by refreshing the NID every set interval.

INC-213945 · Issue 709365

Additional logging and executor work for Adaptive Decision Manager

Resolved in Pega Version 8.6.4

The Adaptive Decision Manager Pulse operation stopped running on some of the ADM nodes, causing an impact on the model update. To address this, some additional protections have been added for pulse operations running in a scheduled executor, and ERROR logging has been enabled.

INC-216894 · Issue 712241

Refresh added to limit commit log partition size

Resolved in Pega Version 8.6.4

Issues were seen on DDS nodes, including slowness and randomly dropping out and being replaced by new nodes. WARN messages in Cassandra logs reported issues relating to a large partition size of adm_response_commit_log_date_tiered table. Investigation showed the large partition size (over 10GB) was causing frequent C* query timeouts due to scanning a large number of tombstones, resulting in node terminations. This has been resolved with an update which will limit the commit log partition size by refreshing the NID every set interval.

INC-202111 · Issue 710106

Logging extended for PRPCPropertyInfoProvider

Resolved in Pega Version 8.7.3

In order to assist with diagnosing issues with Kafka and JSON, additional logging has been added for PRPCPropertyInfoProvider.

INC-208976 · Issue 719165

Enhanced SSA metrics made available

Resolved in Pega Version 8.7.3

In order to better diagnose delays related to the time when a Campaign is scheduled to start and the time when the Dataflow actually starts to run, an update has been made which will generate detailed metrics to cover some of the strategy execution key performance intensive areas. Additional lower level internal metrics related to SSA engine execution have also been made available by way of a DSS to collect more runtime insight for diagnosis. To enable the collection of these Level 2 SSA internal metrics, set the dataflow/shape/strategy/detailed_metrics/level2 DSS in the Pega-DecisionEngine rule set to 'true'. A comprehensive set of enhanced metrics will be available in Pega 8.8.

INC-217290 · Issue 721375

Added support for creating predictive models in Production

Resolved in Pega Version 8.7.3

While creating a new predictive model rule in Prediction studio, the case was going into broken process after selecting the template with the error message "Error loading D_ProjectList , Reason : No databases defined in properties file:/databases.properties". This was an unexpected use case for creating models in Production level, and has been resolved by updating the flows to turn off the draft mode in this scenario.

INC-218145 · Issue 715678

DSS introduced to control DSM clipboard page serialization

Resolved in Pega Version 8.7.3

When using a Kafka dataset to consume a message from an external topic that had an attribute name with a special character contained in a page list structure, using a JSON data transform for the mapping in a realtime dataflow resulted in the error "Exception in stage: KafkaDS; LegacyModelAspectInvokableRuleContainer.invoke-Exception encountered a :java.lang.UnsupportedOperationException." To resolve this, a new DSS dataset/CLASS_NAME/DATASET_NAME/JSONDataTransform/deserialization/useDSMPage has been introduced. When the value is set to true, the process will follow the previous behavior of DSM clipboard pages being generated when Kafka records are deserialized using JSON data transform. When the value is set to false, the JSON data transform will generate regular clipboard pages and convert them later to DSM clipboard pages. This would avoid errors when a JSON data transform calls methods from the Clipboard API that are not implemented by DSM pages. This DSS is set per data set instance. CLASS_NAME and DATASET_NAME are placeholders which should be replaced by data set's pyClassName and pyPurpose property values. In addition, a similar DSS, dataset/CLASS_NAME/DATASET_NAME/JSONDataTransform/serialization/useDSMPage, has been introduced for serialization.

INC-218172 · Issue 716398

Text analytics character limit set to avoid memory issues

Resolved in Pega Version 8.7.3

Utility nodes were unstable related to searching, and email listener threads became stuck during Rule-based Text Annotation (RUTA) and natural language processing (NLP) work on incoming emails. This happened when the system experienced high memory consumption or exceeded memory usage when using text analytics. This has been resolved by setting the default maximum character limit for NLP analysis to 25,000 characters to avoid RUTA memory issues. If text is provided > 25,000 characters, the system will consider only the top 25,000 characters and a flag will appear on NLPOutcome to indicate text has been limited. This character limit is configurable, but if the configuration is set in excess of 25,000 a warning will be shown prior to saving the change.

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