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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-116508 · Issue 170253

Large flow handling improved for IE8

Resolved in Pega Version 7.1.7

When opening a large flow in IE8 which includes multiple sub flows, a long-running script warning is displayed. This is caused by too many calls being executed at once on IE8, and has been remedied by turning on the asyncProcessing parameter for IE8.

SR-116818 · Issue 167121

Corrected swim lane routing with shapes

Resolved in Pega Version 7.1.7

While using swim lanes, adding shapes into the flow caused unexpected and random behavior of the process modeler including failure to return control to the user after saving. This error was related to routing handling when swim lanes are present, and has been corrected.

SR-117228 · Issue 168249

Resolved issues with Flow shapes distributed across Swim Lanes

Resolved in Pega Version 7.1.7

Pool size is maintained as both pixels and inches, but auto conversion was failing if the pool dimension was very large. This created an error where saving a flow rule could cause the pool to drastically shrink (for example, 20 inches becoming 20 pixels). In order to maintain the proper dimensions, a check has been added for pool and swimlane to ensure the proper inch/pixel conversions.

INC-141579 · Issue 591852

Enhancement added for node heartbeat recovery process

Resolved in Pega Version 8.3.5

Nodes were not showing up in the admin portal even though they were up and running and could be seen in the pr_sys_statusnodes table. The exception "An exception was encountered while invoking the cluster membership listener callback" was seen. All nodes became visible again after multiple restarts. The root cause was traced back to a temporary database connectivity problem. The database itself was fine according to database monitoring reports, but a network problem, a slow database query, or another issue prevented Pega from establishing a connection for more than a minute. An enhancement has been made to resolve this: if a node becomes unhealthy due to the service registry missing due to a failed heartbeat, the heartbeat will try to recover after 60 seconds and keep trying every 30 seconds until it succeeds.

INC-142674 · Issue 594496

Enhancement added for node heartbeat recovery process

Resolved in Pega Version 8.3.5

Nodes were not showing up in the admin portal even though they were up and running and could be seen in the pr_sys_statusnodes table. The exception "An exception was encountered while invoking the cluster membership listener callback" was seen. All nodes became visible again after multiple restarts. The root cause was traced back to a temporary database connectivity problem. The database itself was fine according to database monitoring reports, but a network problem, a slow database query, or another issue prevented Pega from establishing a connection for more than a minute. An enhancement has been made to resolve this: if a node becomes unhealthy due to the service registry missing due to a failed heartbeat, the heartbeat will try to recover after 60 seconds and keep trying every 30 seconds until it succeeds.

INC-137255 · Issue 584910

Resolved Cassandra query read/write latency

Resolved in Pega Version 8.3.5

Read/write latency was seen when certain Cassandra queries were triggered by the system. This was traced to an unusual case where a flush was not done for an exceptionally long time period, and has been resolved.

INC-121460 · Issue 569118

IH Summaries correctly loads aggregated count

Resolved in Pega Version 8.4.2

After the IH Aggregated DataFlow has processed more than 34 million records from an Oracle database, the IH Fact table contained only ~120,000 records. Running a browse on the pxInteractionHistory DS resulted in an infinite loop. Investigation showed that this was caused by the handling of Oracle timestamps: using Pega DateTime in query parameters generated Oracle DATE instead of TIMESTAMP, causing all query parameters to be rounded to the second and interfering with the IH pre-aggregation. This has been resolved by updating the handling.

INC-122180 · Issue 563270

Null check added for Entity Extraction result

Resolved in Pega Version 8.4.2

Training data for an Entity Extraction model was not getting distributed correctly, as per the given % data. This was due to the result of the Entity Extraction result being null, and has been resolved by adding a check that will consider detected types as primary candidate for grouping if the result column is null.

INC-125838 · Issue 561484

Ignore Case feature updated

Resolved in Pega Version 8.4.2

In Pega Marketing 8.4 on the Action rule form, configuring an eligibility criteria and selecting the option for the comparison to ignore case did not copy this part of the criteria to the back proposition filter rule, so the case of the comparison was not ignored at runtime. This has been corrected.

INC-125900 · Issue 560788

ResolveFTCR flow Draft mode turned off

Resolved in Pega Version 8.4.2

When using the FastTrack Change Request functionality of Revision Manager 8.3 the submission was going to Pending packaging instead of Resolved-Completed with the error "flow is in draft mode; it cannot be executed". This was due to pxResolveFTCR flow having been checked in with Draft mode turned on, and has been corrected by turning Draft mode off.

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