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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-116508 · Issue 170253

Large flow handling improved for IE8

Resolved in Pega Version 7.1.7

When opening a large flow in IE8 which includes multiple sub flows, a long-running script warning is displayed. This is caused by too many calls being executed at once on IE8, and has been remedied by turning on the asyncProcessing parameter for IE8.

SR-116818 · Issue 167121

Corrected swim lane routing with shapes

Resolved in Pega Version 7.1.7

While using swim lanes, adding shapes into the flow caused unexpected and random behavior of the process modeler including failure to return control to the user after saving. This error was related to routing handling when swim lanes are present, and has been corrected.

SR-117228 · Issue 168249

Resolved issues with Flow shapes distributed across Swim Lanes

Resolved in Pega Version 7.1.7

Pool size is maintained as both pixels and inches, but auto conversion was failing if the pool dimension was very large. This created an error where saving a flow rule could cause the pool to drastically shrink (for example, 20 inches becoming 20 pixels). In order to maintain the proper dimensions, a check has been added for pool and swimlane to ensure the proper inch/pixel conversions.

INC-141579 · Issue 591852

Enhancement added for node heartbeat recovery process

Resolved in Pega Version 8.3.5

Nodes were not showing up in the admin portal even though they were up and running and could be seen in the pr_sys_statusnodes table. The exception "An exception was encountered while invoking the cluster membership listener callback" was seen. All nodes became visible again after multiple restarts. The root cause was traced back to a temporary database connectivity problem. The database itself was fine according to database monitoring reports, but a network problem, a slow database query, or another issue prevented Pega from establishing a connection for more than a minute. An enhancement has been made to resolve this: if a node becomes unhealthy due to the service registry missing due to a failed heartbeat, the heartbeat will try to recover after 60 seconds and keep trying every 30 seconds until it succeeds.

INC-142674 · Issue 594496

Enhancement added for node heartbeat recovery process

Resolved in Pega Version 8.3.5

Nodes were not showing up in the admin portal even though they were up and running and could be seen in the pr_sys_statusnodes table. The exception "An exception was encountered while invoking the cluster membership listener callback" was seen. All nodes became visible again after multiple restarts. The root cause was traced back to a temporary database connectivity problem. The database itself was fine according to database monitoring reports, but a network problem, a slow database query, or another issue prevented Pega from establishing a connection for more than a minute. An enhancement has been made to resolve this: if a node becomes unhealthy due to the service registry missing due to a failed heartbeat, the heartbeat will try to recover after 60 seconds and keep trying every 30 seconds until it succeeds.

INC-137255 · Issue 584910

Resolved Cassandra query read/write latency

Resolved in Pega Version 8.3.5

Read/write latency was seen when certain Cassandra queries were triggered by the system. This was traced to an unusual case where a flush was not done for an exceptionally long time period, and has been resolved.

INC-181148 · Issue 663164

Documentation updated for altering data type to Timestamp to avoid duplicate data in Decision Hub

Resolved in Pega Version 8.5.6

By default, the pxOutComeTime column has a Date data type in the pr_data_ih_fact table. This may cause duplicate data issues. To resolve this, the 8.5 and 8.6 installation and upgrade guides for Pega Customer Decision Hub have been updated to include a new procedure "Modifying column definitions to use the TIMESTAMP datatype in an Oracle database". Performing this procedure will allow users to avoid the duplicate data issue. All documents are available from the Pega Customer Decision Hub product page.

INC-174661 · Issue 678823

Handling added for clearing node killed between assignment and processing

Resolved in Pega Version 8.6.3

An Offer flow was not resuming after it expired according to the wait shape. Investigation traced this to partitions which were assigned to a dead node in NEW state where they were not picked up by the dataflow. The problem was only encountered in the unusual situation when a dataflow node was killed in the brief period of time between the assignment and the processing, and has been resolved by adding an update which will clear unknown new assigned partitions for the batch run health task.

INC-179879 · Issue 664804

Localization added to DelegateDescription

Resolved in Pega Version 8.6.3

Localization was not working correctly for the description of a delegated rule due to pyDelegeteDescription being defined with a non-localized Property value. This has been resolved by localizing the property value for pyDelegeteDescription.

INC-183211 · Issue 667011

Compare-To-Empty-String support added to Analyzer

Resolved in Pega Version 8.6.3

An enhancement has been added to support a NotEquals decision function in the Analyzer.

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