SR-D53266 · Issue 516396
Synchronization continuation updated so mobile attachments properly preview
Resolved in Pega Version 8.2.5
Clicking on attachments in mobile would open them if the attachment had just happened, but otherwise would not open them at all. This was traced to an issue with Synchronization continuation: the page was properly loaded from database but its content was not used to fill the named OfflinePackage page (which contains only the search keys). This has been corrected by replacing the empty page with the one loaded from the database.
INC-192935 · Issue 698695
Inline images retrieved for deferred-load email
Resolved in Pega Version 8.7.1
When emails were defer-loaded, inline images with code entered into the non-cache section in pyExtractHtmlFromAttachment were not being displayed. This has been resolved by passing the current page parameter to pyExtractHTMLFromAttachment to convey the pyID.
INC-200148 · Issue 693148
Added JSoup handling for older Microsoft Outlook versions
Resolved in Pega Version 8.7.1
Logging indicated that some emails were generating the error "pyextractlatestreplyfromhtml is resulting in java.lang.IllegalArgumentException: Object must not be null." This occurred when using an older version of Microsoft Outlook, and has been resolved by adding a check before removing the JSoup doc object.
INC-200237 · Issue 693179
Added API for Pega Call Team websocket reconnect
Resolved in Pega Version 8.7.1
When a call came in, the operator was not able to pick it up due to the popup only containing a reconnect section. This has been resolved by adding the disconnectAndReconnect API which will be used by Pega Call Team if the websocket reconnect limit exceeds 5.
INC-203463 · Issue 694163
Added deferred loading for email cases
Resolved in Pega Version 8.7.1
When there were a significant number of email interactions on an email case, delays were seen when loading the case in the UI. Investigation traced this to a high number of database calls along with the BLOBs also being open. To improve performance, the new rule pyDeferLoadEmails has been added which toggles the UI and loads emails faster. In addition, the button label has been modified to read "View all emails" in place of "Show all" while defer load is enabled.
INC-182423 · Issue 691799
Pull to refresh disabled during case submission
Resolved in Pega Version 8.7.1
Triggering a refresh (swipe down) on mobile while the spinning loading indicator was shown resulted in the error 'This action is not allowed' instead of being able to view the case. This has been resolved by disabling pull to refresh when there is any background network activity in progress.
INC-183485 · Issue 692518
ClientCache performance optimization
Resolved in Pega Version 8.7.1
In order to improve performance for the mobile app, updates have been made to optimize the ClientCache list interations.
INC-195519 · Issue 698497
Support added for using CFW when Pega server is unavailable
Resolved in Pega Version 8.7.1
Data synchronization changes have been added to allow Client for Windows to work in offline mode without an AppCache manifest.
INC-199354 · Issue 696718
Corrected pulse comments rendering in mobile
Resolved in Pega Version 8.7.1
When using mobile, clicking the number on the Pulse comments section was not responding and conversations inside a comment were not visible. This has been resolved by updating pypega.social.js and pypega.social.css so the section renders correctly.
INC-199891 · Issue 695892
Updated handling for parametrized data pages on offline mobile app
Resolved in Pega Version 8.7.1
After update, the UI in the offline mobile app was showing .pyStandardValue and not the LookUpValue. This was caused by parametrized data pages not getting populated when used on UI components so the custom populator was not getting called, and has been corrected.