INC-212549 · Issue 706074
HTML attachments conditionally shown in email listener cases
Resolved in Pega Version 8.6.4
When Rich text/html (non-plain text) emails were ingested in email, the original mail was not getting added to the case. Investigation showed that the pzCreateTriageWork activity had an explicit delete step to remove any attachment that started with 'email-content'. Since the HTML attachment name starts with 'email-content', it was deleted in above activity. This has been resolved by adding an update to conditionally show email-content.html.
INC-214294 · Issue 710826
PopulateEmailClientWorkFilter correctly resolves field value
Resolved in Pega Version 8.6.4
The first item in the Email manager queue selection dropdown was 'DefaultWorklist', instead of 'Default worklist' or other formatted text. Investigation showed the New Page was not created for the temp results in pzPopulateEmailClientWorkFilter Activity, preventing it from resolving the customized/available field values, and this has been resolved.
INC-214367 · Issue 708410
Handling added for infinite loop in GetEmailConversations
Resolved in Pega Version 8.6.4
An infinite loop issue where a clipboard page was repeatedly added to a page list in pxGetEmailConversations was causing an out of memory condition that resulted in unavailable nodes. This has been resolved by adding boundary conditions to avoid a loop, and a fail-safe mechanism to exit an infinite loop if one does occur.
INC-214836 · Issue 709759
Handling added for infinite loop in GetEmailConversations
Resolved in Pega Version 8.6.4
An infinite loop issue where a clipboard page was repeatedly added to a page list in pxGetEmailConversations was causing an out of memory condition that resulted in unavailable nodes. This has been resolved by adding boundary conditions to avoid a loop, and a fail-safe mechanism to exit an infinite loop if one does occur.
INC-192649 · Issue 706134
Basereference context available for attach content control
Resolved in Pega Version 8.6.4
An "undefined" error occurred when attaching a file using the attach content control in the mobile harness. To resolve this, support has been added to run attachcontent in basereference context. This can be enabled by setting pega.attachToCtxPage to true.
INC-195519 · Issue 698498
Support added for using CFW when Pega server is unavailable
Resolved in Pega Version 8.6.4
Data synchronization changes have been added to allow Client for Windows to work in offline mode without an AppCache manifest.
INC-195601 · Issue 685771
Basereference context available for attach content control
Resolved in Pega Version 8.6.4
An "undefined" error occurred when attaching a file using the attach content control in the mobile harness. To resolve this, support has been added to run attachcontent in basereference context. This can be enabled by setting pega.attachToCtxPage to true.
INC-201633 · Issue 703799
Reload icon disappears when refresh is ready
Resolved in Pega Version 8.6.4
After updating the Field Service Mobile App from Pega 8.3 to Pega 8.6, the wait icon continued to be visible even after the refresh was completed. This has been resolved.
INC-206049 · Issue 703468
Resolved activity registration error for Scan Barcode/QR Code
Resolved in Pega Version 8.6.4
Attempting to add the action 'Scan Barcode/QR Code' to a button generated the warning "Unauthorized request detected : Unregistered request encountered with params pyActivity:pzRunActionWrapper pySubAction:runAct pzActivity:pzScanCode". Investigation showed this was due to the pzScanCode activity referred to in pzpega_control_actions_scanCode.js file not being registered, and has been resolved by adding code to register the necessary events for both button and navigation.
INC-210526 · Issue 705640
Mobile supports icons for file attachment
Resolved in Pega Version 8.6.4
Attaching a file to a case in a mobile browser generated a script error popup. This has been resolved with code to support using icons to attach files on mobile.