SR-123581 · Issue 188015
Scrolling corrected for Safari on mobile devices
Resolved in Pega Version 7.1.8
When using the global search on a tablet or mobile device, the results are displayed in a modal pop up in the browser. However, scrolling was not working when using Safari on a mobile device. To correct this, the Search Panel CSS and js were modified to enable scroll support on mobile devices.
SR-125913 · Issue 192447
Fixed file attachments in Mobile
Resolved in Pega Version 7.1.8
When using the AttachContent Control functionality in mobile, attaching a file popped up a window with the message 'File attached successfully', but no Action Sets associated with file attachments were actually run. Using the same functionality on desktop did not have any issues. This problem was traced to an error in the JavaScript code for the mobile control relating to the access group, and has been corrected.
SR-118077 · Issue 170104
Excessive logging addressed in Pega Mobile 4.3
Resolved in Pega Version 7.1.7
In PegaMobile, the oLog debugging statements were generating excessive log files. This has been addressed in Pega Mobile 4.3.
INC-192935 · Issue 698695
Inline images retrieved for deferred-load email
Resolved in Pega Version 8.7.1
When emails were defer-loaded, inline images with code entered into the non-cache section in pyExtractHtmlFromAttachment were not being displayed. This has been resolved by passing the current page parameter to pyExtractHTMLFromAttachment to convey the pyID.
INC-200148 · Issue 693148
Added JSoup handling for older Microsoft Outlook versions
Resolved in Pega Version 8.7.1
Logging indicated that some emails were generating the error "pyextractlatestreplyfromhtml is resulting in java.lang.IllegalArgumentException: Object must not be null." This occurred when using an older version of Microsoft Outlook, and has been resolved by adding a check before removing the JSoup doc object.
INC-200237 · Issue 693179
Added API for Pega Call Team websocket reconnect
Resolved in Pega Version 8.7.1
When a call came in, the operator was not able to pick it up due to the popup only containing a reconnect section. This has been resolved by adding the disconnectAndReconnect API which will be used by Pega Call Team if the websocket reconnect limit exceeds 5.
INC-203463 · Issue 694163
Added deferred loading for email cases
Resolved in Pega Version 8.7.1
When there were a significant number of email interactions on an email case, delays were seen when loading the case in the UI. Investigation traced this to a high number of database calls along with the BLOBs also being open. To improve performance, the new rule pyDeferLoadEmails has been added which toggles the UI and loads emails faster. In addition, the button label has been modified to read "View all emails" in place of "Show all" while defer load is enabled.
INC-182423 · Issue 691799
Pull to refresh disabled during case submission
Resolved in Pega Version 8.7.1
Triggering a refresh (swipe down) on mobile while the spinning loading indicator was shown resulted in the error 'This action is not allowed' instead of being able to view the case. This has been resolved by disabling pull to refresh when there is any background network activity in progress.
INC-183485 · Issue 692518
ClientCache performance optimization
Resolved in Pega Version 8.7.1
In order to improve performance for the mobile app, updates have been made to optimize the ClientCache list interations.
INC-195519 · Issue 698497
Support added for using CFW when Pega server is unavailable
Resolved in Pega Version 8.7.1
Data synchronization changes have been added to allow Client for Windows to work in offline mode without an AppCache manifest.