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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-C8798 · Issue 340002

Check added for current mobile login before requesting login

Resolved in Pega Version 7.4

When fast-starting is disabled and "Always prompt for password on start" is selected in the mobile app tab, a second request of ShortPass API (another action for an already started application) for a web login webview was calling sign in once again. This caused a new session cookie to be created, leading to synchronization issues and closing of the API already running for the first call. This was caused by a data-synch issue for actions opened by the openURL app, and has been fixed by adding a checking condition for a logged operator ID saved in window.launchbox.AccountManager.identifier that will bypass the login form when it contains any value (operator ID).

SR-C9000 · Issue 351637

Mobile DB sync performance improvements

Resolved in Pega Version 7.4

Under heavy load testing, the mobile DB synchronization process was found to be a bottleneck due to resource locking. This has been fixed by replacing the sync with ReentrantReadWriteLock which allows any number of threads to "read" the protected resource but will block when the resources is being modified.

SR-C9013 · Issue 350132

Mobile JSON parsing performance improvements

Resolved in Pega Version 7.4

The mobile sync process was showing high memory utilization during JSON parsing due to the retrieval of each literal creating a new StringBuilder which was not promptly cleaned up. To improve performance, the system will now pass a StringBuilder to the JSONParser for use throughout the parsing process.

SR- · Issue 319555

ResponseObj page cleared after sync

Resolved in Pega Version 7.4

During initial logon after the sync process, the ResponseObj page remained on the clipboard and impacted performance for the offline sync package. Page-Remove of responseObj and reqPage has been added to pzStoreAndForwardProcessItems to fix this.

SR-B11713 · Issue 330837

Completed mobile cases accurately reflected in desktop

Resolved in Pega Version 7.4

When using an offline mobile app to run and complete a flow, the work object on the desktop was not showing a "Completed" status when opened but was instead stuck in one of the previous assignments. This was traced to an issue with the back processing of a case behaving differently in desktop and mobile when looping was present, and has been resolved with modifications to the pega_process_engine.js file.

SR-B67903 · Issue 329428

Fix for Data Transform when Clipboard Page not found.

Resolved in Pega Version 7.4

Logic has been added to correct the scope references of the generated offline-Datatransform-JS when using AppendAndMapTo.

SR-B67903 · Issue 328792

Fix for Data Transform when Clipboard Page not found.

Resolved in Pega Version 7.4

Logic has been added to correct the scope references of the generated offline-Datatransform-JS when using AppendAndMapTo.

SR-B76736 · Issue 328823

Offline localization fixed for field values with trailing spaces

Resolved in Pega Version 7.4

Field values were not localized offline if they contained trailing spaces. These spaces caused the field value lookup to fail, resulting in a JS exception. To handle this, a call has been added to trim the spaces if the field value is a string.

SR-B76736 · Issue 327585

Offline localization fixed for field values with trailing spaces

Resolved in Pega Version 7.4

Field values were not localized offline if they contained trailing spaces. These spaces caused the field value lookup to fail, resulting in a JS exception. To handle this, a call has been added to trim the spaces if the field value is a string.

SR-B81862 · Issue 330666

Offline localization support added for survey header

Resolved in Pega Version 7.4

Localization was not being applied as expected to a header section that served as the top part of an offline survey app. This header section used a pyCurrentSurveyQuestion property that held the value of the Question that was displayed on the screen, then the property value to be localized corresponded with field values contained in an offline allow list. The lack of localization was traced to the header section not pushing the context (via pega.pushStackFrame) when there was no using page defined. This lack of push is fine for the template renderer, but caused the offline localization logic to not have the correct context. In order to support the intended use, the code has been modified so that if the pzPrimaryPage is empty in the section metadata, the system will push the currentContext reference via pega.pushStackFrame.

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