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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-131592 · Issue 583435

Jsoniter parser upgraded

Resolved in Pega Version 8.2.8

After upgrade, the pxTextinput property Prompt List was being converted into decimal upon clicking finish assignment. This was traced to the jsoniter parser, and has been resolved by upgrading the parser in the jsoniter library.

INC-132876 · Issue 579646

Retrieve device log feature repaired

Resolved in Pega Version 8.2.8

Remote log retrieval was not working for delta datasync. This has been corrected.

INC-133301 · Issue 580677

Resolved authorization request errors on mobile

Resolved in Pega Version 8.2.8

After upgrading and rebuilding the APK with the HC Client Version – 7.41.8-SNAPSHOT, numerous "PYREDIRECTAUTHORIZATIONREQUEST" alerts during mobile interactions caused system performance issues. This was traced to a change in the handling for OAuth2 tokens and related to missing pyClientID column in the database table which forced the system to read all records from the table, and has been resolved.

INC-135159 · Issue 580673

Logic updated for deepMergeObj API

Resolved in Pega Version 8.2.8

Issues with the embedded page values being removed when navigating from a flow action and inconsistent localization of labels and captions in a mobile app were traced to the deepMergeObj API; the logic for the API has been revised to ensure the pxObjClass property is not removed from embedded pages during the doSave function.

INC-144948 · Issue 602275

Resolved JBoss memory leak

Resolved in Pega Version 8.2.8

JBoss logs indicated connection leaks. This has been resolved by limiting the scope of instance of ActionProvider, DataSyncRequestParser to a try-with-resources block which ensures that all resources are released.

SR-D95638 · Issue 556964

Added handling for mobile SharePoint attachments

Resolved in Pega Version 8.2.8

When an application was using SharePoint to store the attachments, adding an attachment in an offline-enabled mobile app and then synching resulted in the mobile app crashing if the user re-logged in and launched the same work object. This was due to the attachment handling. Attachments are downloaded during synchronization and they are base64 encoded: when a mobile phone processes the synchronization response, it decodes the base64 encoded attachment and saves the data in internal storage. In this scenario, attachments retrieved from SharePoint (REST Service) use a base64 conditional encoding that is different than in case Repositories or Pega Database storage. To resolve this, a check has been added to determine whether the base64 text contains newline characters, and if so the text is merged into one line.

SR-D40605 · Issue 510917

Corrected mobile password control behavior on failed validation

Resolved in Pega Version 8.2.5

Given a section on mobile where the out-of-the-box password control was used on a textbox with input field of type Password to set a new password, failed validation on the field caused the cursor on the input field to jump to the left. It was then not possible to delete the text or correct the placement of the cursor. This was traced to a missing type check for password in isTextBox(), and has been corrected.

SR-D42437 · Issue 513648

Pulse @mention will avoid triggering search request if no suggestion list is available

Resolved in Pega Version 8.2.5

Search threads were causing requestor Lock Exceptions due to poorly optimized queries sent to ElasticSearch when a Pulse mention was attempting to look up a person (e.g. "@"+typing) and the search of case objects to match to that search were performing poorly. To resolve this, an update has been made to avoid triggering requests if the suggestions list is not available for the search query.

SR-D43272 · Issue 516440

Local user lookup modifed to use requestor level data page to improve performance

Resolved in Pega Version 8.2.5

In a system with many users (over 40k), attempting to search for a user to send a private message was taking an excessive amount of time. Analysis found that all of the users were being loaded at once in a page list of type Code-Pega-List. This led to errors indicating the Page List property had more elements than the specified threshold, but pagination could not be added as the activity and Report Definition are final. To improve performance, this process has been modified to use a data page at the requestor level instead.

SR-D44012 · Issue 509881

Added more error handling in pzCreateThumbnail

Resolved in Pega Version 8.2.5

In activity pzCreateThumbnail, a null pointer error was generated at step 2. This was traced to the value of originalImage being null even though there was no error in the image file itself, and has been resolved by adding an error check .

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