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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D85551 · Issue 548075

Resolved touch events issue with updated Google Chrome

Resolved in Pega Version 8.3.3

After upgrading Google Chrome, touch events on a flow action under the Action Button in a case or on the application under "Launch web interface" were not reacting and the flow actions were not accessed. Investigation showed that Google Chrome's latest upgrade (79.0.3945.130) removed the ontouchstart property in the window, causing the isTouchable capability identification method to fail. This has been resolved by adding a check for navigator.maxTouchPoints to identify for Google Chrome whether the device involved has a touchscreen.

SR-D82882 · Issue 544165

Special characters excluded in the create tag activity

Resolved in Pega Version 8.3.3

The system was allowing the creation of a tag with special characters at the case level from the Actions tab. This was traced to the pxCreateTag activity 3rd step, which passed the current page parameter without invoking the pyValidateTagName activity. This has been corrected by updating the logic.

INC-194932 · Issue 686277

Handling updated for offlineWorkIDs map

Resolved in Pega Version 8.8

Intermittent failures were seen when deleting attachments on Mobile. These were traced to pega.ui.DCUtils being undefined, and has been resolved by populating the offlineWorkIDs map for attachment-related actions.

INC-183485 · Issue 699787

ClientCache performance optimization

Resolved in Pega Version 8.8

In order to improve performance for the mobile app, updates have been made to optimize the ClientCache list interations.

INC-190053 · Issue 680232

Mobile attachment count corrected

Resolved in Pega Version 8.8

Parametrized data pages were not being populated as expected, causing an incorrect attachment count when opening a case in Mobile. This has been corrected.

INC-192649 · Issue 706132

Basereference context available for attach content control

Resolved in Pega Version 8.8

An "undefined" error occurred when attaching a file using the attach content control in the mobile harness. To resolve this, support has been added to run attachcontent in basereference context. This can be enabled by setting pega.attachToCtxPage to true.

INC-198193 · Issue 723626

Error correctly shows for each attempt to upload an oversize file

Resolved in Pega Version 8.8

The error message indicating an uploaded file exceeded the permitted file size was only shown on the first try on Android. Subsequent attempts to upload the same oversize file did not generate any error. This was due to a persisting value, and has been resolved by explicitly clearing the input value for the mobile browser upload.

INC-198249 · Issue 705091

Security updates for packaging mobile app

Resolved in Pega Version 8.8

Unsafe properties such as password and userId are now explicitly filtered from the Operator object during the mobile app packaging process.

INC-201633 · Issue 706557

Reload icon disappears when refresh is ready

Resolved in Pega Version 8.8

After updating the Field Service Mobile App from Pega 8.3 to Pega 8.6, the wait icon continued to be visible even after the refresh was completed. This has been resolved.

INC-205683 · Issue 702563

Data transform actions supported in offline app

Resolved in Pega Version 8.8

Support has been added for pre- and post-processing data transform functionality and validation in the local actions of the offline app.

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