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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D43808 · Issue 512662

Resolved loop causing search to fail

Resolved in Pega Version 8.4

After upgrade, searching for a case caused node failure. This was traced to a system loop when trying to remove duplicate workpool classes and has been resolved by updating the pyPopulateWorkPoolsAndClassesForTagsSearch activity to remove extra looping on workpool classes in step 3. In addition, a new 'when' rule pyIsTagSearchEnabled has been added: the pySearchWrapper activity will only search tags when this rule is true.

SR-D44012 · Issue 509882

Added more error handling in pzCreateThumbnail

Resolved in Pega Version 8.4

In activity pzCreateThumbnail, a null pointer error was generated at step 2. This was traced to the value of originalImage being null even though there was no error in the image file itself, and has been resolved by adding an error check .

SR-D50137 · Issue 528824

Resolved loop causing search to fail

Resolved in Pega Version 8.4

After upgrade, searching for a case caused node failure. This was traced to a system loop when trying to remove duplicate workpool classes and has been resolved by updating the pyPopulateWorkPoolsAndClassesForTagsSearch activity to remove extra looping on workpool classes in step 3. In addition, a new 'when' rule pyIsTagSearchEnabled has been added: the pySearchWrapper activity will only search tags when this rule is true.

SR-D50584 · Issue 518450

Security added to retrieving operator list by URL extension

Resolved in Pega Version 8.4

It was possible to append information to the application URL which allowed an unauthenticated user to find a list of operators. This has been corrected, and will now result in the message "There has been an issue; please consult your system administrator."

SR-D50725 · Issue 516515

Page cleanup processes updated to facilitate Pulse Task creation

Resolved in Pega Version 8.4

Attempting to create a Pulse Task in an assignment resulted in a "The Operation completed successfully, but returned no content" screen after clicking submit. This was traced to an incorrect usage of createworkpage. To resolve this, the system has been updated so that before calling createworkpage, a page-remove will be done so createworkpage will not clean the assignment page.

SR-D53266 · Issue 516397

Synchronization continuation updated so mobile attachments properly preview

Resolved in Pega Version 8.4

Clicking on attachments in mobile would open them if the attachment had just happened, but otherwise would not open them at all. This was traced to an issue with Synchronization continuation: the page was properly loaded from database but its content was not used to fill the named OfflinePackage page (which contains only the search keys). This has been corrected by replacing the empty page with the one loaded from the database.

SR-D55559 · Issue 520973

Setting added to allow commas in bulk upload survey questions

Resolved in Pega Version 8.4

Questions uploaded in bulk to Survey Designer were delimited by comma, potentially causing an issue when an option itself contains a comma. Because this is a hard-coded Excel template value, this has been addressed with the addition of an extension where delimiter values can be configured and overridden.

INC-182423 · Issue 691800

Pull to refresh disabled during case submission

Resolved in Pega Version 8.6.3

Triggering a refresh (swipe down) on mobile while the spinning loading indicator was shown resulted in the error 'This action is not allowed' instead of being able to view the case. This has been resolved by disabling pull to refresh when there is any background network activity in progress.

INC-183485 · Issue 692519

ClientCache performance optimization

Resolved in Pega Version 8.6.3

In order to improve performance for the mobile app, updates have been made to optimize the ClientCache list interations.

INC-185434 · Issue 674054

Page group property passed correctly for complex questions

Resolved in Pega Version 8.6.3

When the Pega Survey Smart shape was used to configure a list of complex set of questions using Question rules and invoked using the Survey shape, the reload system was not passing the subscript value for the Page group property pyQuestionnaire. This caused an Invalid Reference exception and displayed an error pop up for the end user. Investigation traced this to a call to RefreshList to load a section holding pyQuestionnaire(Subscript) page content which was in place as part of a legacy fix but which has since been made unnecessary due to infrastructure changes in the DOM utilities. To resolve this, the ComplexQuestionCheckboxTemplate and pzComplexQuestionCheckBoxTemplateRowDetails section rules have been updated to remove the RefreshList action on checkbox.

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