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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-160295 · Issue 635007

Null check added for pzinskey in CSLoadSelectedArticle

Resolved in Pega Version 8.4.5

In step 5 of CSLoadSelectedArticle, there is a call to pzGetAssociatedTags. Step 1 of pzGetAssociatedTags is an Obj-Browse with MaxRecords set to 100000000, and there is logic to retrieve records where pxLinkedRefFrom = Primary.pzInsKey. If Primary.pzInsKey is null, then the Obj-Browse will fetch all of the records. In order to prevent an unnecessary flood of results, a when condition has been added in the CSLoadSelectedArticle rule to check pzInskey so that when the context is empty the system will not call the pzGetAssociatedTags and return the entire record set.

INC-161398 · Issue 639852

DataSync SynchronizationResponseStreamer logging enhancements

Resolved in Pega Version 8.4.5

The PegaRULES log contained "Response page does not match request, will generate failure response" errors even though no functional impact was observed. In order to enhance troubleshooting, additional DEBUG logs have been to DataSyncHandler, SynchronizationResponseStreamer is now logged on INFO level and contains more detail, and the error message has been modified to "Cannot prepare continuation response because offline package was stale. Will generate reset schedule response." to be more informative.

INC-168935 · Issue 645396

CalendarGadget updated to display events in Saudi locale

Resolved in Pega Version 8.4.5

When using the pxCalendar section with the locale setting ar_SA, the calendar was correctly converted to a Saudi calendar but the events which were showing in the English version of the calendar were not showing up in in the Saudi Calendar. This was caused by the CalendarGadget page not populating properly due to the localized Hijri calendar failing a datetime check that was looking for a Gregorian calendar with time in GMT format, and has been resolved by updating the when rule "pzShouldDisplayEvent " to use the proper function for the localized calendar.

SR-D28965 · Issue 501859

Repository document deletion modified for better cleanup

Resolved in Pega Version 8.1.7

When using documents functionality, creating and uploading a document properly stored it, but deleting the document did not remove the associated files from storage. Whenever a document is created that has a file, instances Of Link-Attachment and Data-WorkAttach-File are also created. Previously, when the document was deleted, the associated instances and actual file were not deleted from the repositories but rather marked as Resolved-Withdrawn and hidden at the UI level. The system has now been updated so that when a document is deleted, the document attachment will also be deleted from all places like list, Tile, and document View, and reference instances like Link-Attachment and Data-WorkAttach-File instance will also be removed along with the actual file from the repository.

INC-192649 · Issue 706134

Basereference context available for attach content control

Resolved in Pega Version 8.6.4

An "undefined" error occurred when attaching a file using the attach content control in the mobile harness. To resolve this, support has been added to run attachcontent in basereference context. This can be enabled by setting pega.attachToCtxPage to true.

INC-195519 · Issue 698498

Support added for using CFW when Pega server is unavailable

Resolved in Pega Version 8.6.4

Data synchronization changes have been added to allow Client for Windows to work in offline mode without an AppCache manifest.

INC-195601 · Issue 685771

Basereference context available for attach content control

Resolved in Pega Version 8.6.4

An "undefined" error occurred when attaching a file using the attach content control in the mobile harness. To resolve this, support has been added to run attachcontent in basereference context. This can be enabled by setting pega.attachToCtxPage to true.

INC-201633 · Issue 703799

Reload icon disappears when refresh is ready

Resolved in Pega Version 8.6.4

After updating the Field Service Mobile App from Pega 8.3 to Pega 8.6, the wait icon continued to be visible even after the refresh was completed. This has been resolved.

INC-206049 · Issue 703468

Resolved activity registration error for Scan Barcode/QR Code

Resolved in Pega Version 8.6.4

Attempting to add the action 'Scan Barcode/QR Code' to a button generated the warning "Unauthorized request detected : Unregistered request encountered with params pyActivity:pzRunActionWrapper pySubAction:runAct pzActivity:pzScanCode". Investigation showed this was due to the pzScanCode activity referred to in pzpega_control_actions_scanCode.js file not being registered, and has been resolved by adding code to register the necessary events for both button and navigation.

INC-210526 · Issue 705640

Mobile supports icons for file attachment

Resolved in Pega Version 8.6.4

Attaching a file to a case in a mobile browser generated a script error popup. This has been resolved with code to support using icons to attach files on mobile.

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