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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-160275 · Issue 628102

Unchecked Include descendant classes in pyFeedUserDetails report definition

Resolved in Pega Version 8.4.5

After upgrade from Pega 7.4. to Pega 8.4, the use of a custom class 'XX-Data-OperatorLoginDetails' which pattern-inherits from Data-Admin-Operator-ID was causing the error "Union not applied because properties [pyImageFileName, pyEmailAddress, pyUseLocale, pyDefaultTimeZone] are not optimized in Data-OperatorLoginDetails”. This happened when the case manager portal was launched and the report definition pyFeedUserDetails (introduced in newer releases) was running by default, and was due to the presence of a few unoptimized properties when the report definition had "Report on Descendant classes" - include all descendant classes, checked by default. To resolve this, the checkbox to Include descendant classes in pyFeedUserDetails is now set as unchecked by default.

INC-160295 · Issue 635007

Null check added for pzinskey in CSLoadSelectedArticle

Resolved in Pega Version 8.4.5

In step 5 of CSLoadSelectedArticle, there is a call to pzGetAssociatedTags. Step 1 of pzGetAssociatedTags is an Obj-Browse with MaxRecords set to 100000000, and there is logic to retrieve records where pxLinkedRefFrom = Primary.pzInsKey. If Primary.pzInsKey is null, then the Obj-Browse will fetch all of the records. In order to prevent an unnecessary flood of results, a when condition has been added in the CSLoadSelectedArticle rule to check pzInskey so that when the context is empty the system will not call the pzGetAssociatedTags and return the entire record set.

INC-161398 · Issue 639852

DataSync SynchronizationResponseStreamer logging enhancements

Resolved in Pega Version 8.4.5

The PegaRULES log contained "Response page does not match request, will generate failure response" errors even though no functional impact was observed. In order to enhance troubleshooting, additional DEBUG logs have been to DataSyncHandler, SynchronizationResponseStreamer is now logged on INFO level and contains more detail, and the error message has been modified to "Cannot prepare continuation response because offline package was stale. Will generate reset schedule response." to be more informative.

INC-168935 · Issue 645396

CalendarGadget updated to display events in Saudi locale

Resolved in Pega Version 8.4.5

When using the pxCalendar section with the locale setting ar_SA, the calendar was correctly converted to a Saudi calendar but the events which were showing in the English version of the calendar were not showing up in in the Saudi Calendar. This was caused by the CalendarGadget page not populating properly due to the localized Hijri calendar failing a datetime check that was looking for a Gregorian calendar with time in GMT format, and has been resolved by updating the when rule "pzShouldDisplayEvent " to use the proper function for the localized calendar.

SR-D28060 · Issue 498749

Cross-site scripting filtering added to App Studio

Resolved in Pega Version 8.3.1

The pzDisplaySpaceFeedTitle control which is used to display the audit feed in Pega App Studio has been updated with cross-site scripting filtering.

SR-D28293 · Issue 498233

Pega Survey answer values support special characters

Resolved in Pega Version 8.3.1

When using a Complex radio control (RadioButtonComplexQuestionSurvey), a selected option that used answer values containing special characters was cleared on refresh. This was traced to a mismatch between strAnswer and strValue in the control logic, and has been corrected.

SR-D30428 · Issue 503424

Added handling for deprecated UI Kit in Pulse OpenURLInWindow

Resolved in Pega Version 8.3.1

After upgrade, clicking on a link in a Pulse comment opened a new window with an error message indicating no content was returned. Investigation showed that if an older deprecated version of the UI kit was used, 'Open URL in window' was configured as Run Script function. The more recent versions use an OpenURLInWindow action. To resolve this, the script has been updated to use an action and pass the correct parameters.

SR-D33052 · Issue 502061

Blank space removed in email reply

Resolved in Pega Version 8.3.1

An issue with blank space being added between the CSR icon and the email content for the first customer mail has been resolved by setting the window width to 100%.

SR-D33930 · Issue 507970

Check added to pyWorkPage before context page replacement

Resolved in Pega Version 8.3.1

When given an assignment configured with Save and Next buttons where the on-click of the Next button triggered FinishAssignment and the case type used Optimistic locking, the workobject lock was not acquired and an error was thrown when clicking Save and then the Next button. Investigation showed that the lock was not acquired because the pyCaseUpdateInfo page was not available in the work object under pyWorkPage. This was traced to the 'When' condition used to display the delete icon on a pulse post. This When condition needs to be evaluated on the context page (in this case, the work page), but when multiple posts are present on the WorkObject) the pyWorkPage was being replaced with a fresh copy from the DB and any updates on the current work page were lost. To resolve this, the behavior has been changed from always creating a context page to only creating the context page if one does not already exist on the Thread.

SR-D7323 · Issue 493176

Pin Case to Board updated to use unique IDs for different workpools

Resolved in Pega Version 8.3.1

When using the Pin Case to Board functionality, it was only possible to find and pin cases in the default/current work pool of the working access group and not any other cases in any other work pools which allowed access to open/search/process. This was due to pyLabel being used to compare if a value entered was valid, which was not a unique key. To resolve this, the pyValidatePinDetails activity in Pega-Ext-Mentions-Documents, Pega-Ext-Mentions-Cases, and Pega-Ext-Mentions-Groups classes have been updated to compare pzInsKey instead of pyLabel to check for validate pin.

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