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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D83548 · Issue 544307

JMS push notification made more robust

Resolved in Pega Version 8.2.7

After creating a JMS Service to call pySendPushNotification from an activity, running it using User Context worked as expected but selecting initialize Service Context resulted in the Push notification silently failing in the context of JMS service. The JMS is used as a communication medium between legacy and Pega solutions. When the message arrives, Pega creates a new case and sends a push notification to the user, who has only 2 minutes to accept the case. Because of the urgency of timeliness in this situation, the push is sent directly from the context of the service rather than expend 30 seconds for agent processing. However, because the application was not always available to the pySendPushNotification activity (and further to API call), the push failed. In order to avoid this condition, the system has been modified to use the more widely available pxThread instead of Application when possible.

SR-D85624 · Issue 552695

Corrected browser displaying checkboxes as sliders

Resolved in Pega Version 8.2.7

Checkboxes were displaying as sliders in Microsooft internet Explorer version11.1304.17134.0 due to the browser returning Table pc 2.0. Since Pega HTML class includes tablet, .tablet related styles were getting picked up and displaying the checkboxes in tablet mode. To resolve this, a check has been added to pyIsTablet to evaluate correctly at runtime.

SR-D90279 · Issue 554390

Data sync updated for use with DeferWrite

Resolved in Pega Version 8.2.7

After update, attempting a data sync from the client mobile application worked for the first object submission, but the second object failed and stayed in the list. This was traced to finish assignments running back to back when deferWrite was enabled and svcPerformFlow failed to find the assignment. To resolve this, the assignmentHandle will be passed to the activity when calling the pzSetDeferWrite activity from FinishAssignmentActionProcessor.

SR-D91532 · Issue 556404

Resolved Clear Cache error for mobile client

Resolved in Pega Version 8.2.7

When attempting to clear local storage while logged into the Mobile Client, the error message "You need to be able to connect to the server in order to clear the storage" appeared. This was traced to the application being configured to disable a user's web session immediately after log in, and was due to the "Clear Cache" functionality failing while attempting an AJAX request to invoke the server's "pzAmIOnline" activity. While there was a workaround of using the check box "Access group requires a connection for portions of the application", this has been resolved by updating the Settings - Clear Cache functionality in order be able to detect if it's online in a different way.

INC-160485 · Issue 655296

Trailing "/" added to public links for SSO use

Resolved in Pega Version 8.5.5

Links generated using pyWorkLinkWithLabel were not working with SSO due to not having a trailing "/" on the URL. This has been corrected by adding code to append the "/" if the public link url doesn't end with it.

INC-167139 · Issue 658620

Functions are packaged with "--" suffix

Resolved in Pega Version 8.5.5

Validation rules were not executed as expected. Investigation showed this was caused by functions referenced in the validate rule through a function alias being packaged without the "--" suffix (for example isNameInvalid--(String) was packaged as isNameInvalid). This has been corrected.

INC-168290 · Issue 663426

Signature Accept callback fires correctly in offline app

Resolved in Pega Version 8.5.5

Clicking on the Accept button in the Pega mobile signature control was not properly calling the necessary pega.ui.signature.acceptSignatureCallback method. This has been resolved by adding code for the Post Success and Failure callback on Signature accept in the offline app.

INC-172124 · Issue 651291

Improved Operator ID selection in Mobile Logs Retrieval section

Resolved in Pega Version 8.5.5

Data-Admin-Operator-ID.pzOperatorsByApplication returns only the first 500 operators, which is insufficient for large-scale use. There was a workaround of turning off paging for this report definition and setting maximum records to a bigger value, but this caused potential performance issues when opening very large users list. To resolve this, an autocomplete control will now be used to select Operator ID in the Retrieve Device Logs section of Mobile Channel. When part of an operator ID is typed into this control, the first 100 best results are shown and may be selected.

INC-172315 · Issue 652602

Resolved intermittent attachment save error

Resolved in Pega Version 8.5.5

A Flow Action error was intermittently being displayed when saving attachments. This was traced to the activity pzUploadAttachmentToDocument-->Step 25 which uses the step page CallExtensionAct which can cause a page null exception if it is not initialized, and has been resolved by adding a Page-New step to initialize the page.

INC-175000 · Issue 657005

Handling added for Address Map control in Microsoft Internet Explorer 11

Resolved in Pega Version 8.5.5

Microsoft Internet Explorer 11 does not support Class, async, await and arrowed functions due to not implementing the necessary EC6 features. This caused Address Map Control to not work in this browser because pypega_map_googlegis js creates a js class. To resolve this issue, alternate methods have been added for use with Microsoft Internet Explorer 11.

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