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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D90279 · Issue 554392

Data sync updated for use with DeferWrite

Resolved in Pega Version 8.4.2

After upgrade, attempting a data sync from the client mobile application worked for the first object submission, but the second object failed and stayed in the list. This was traced to finish assignments running back to back when deferWrite was enabled and svcPerformFlow failed to find the assignment. To resolve this, the assignmentHandle will be passed to the activity when calling the pzSetDeferWrite activity from FinishAssignmentActionProcessor.

SR-D91532 · Issue 556407

Resolved Clear Cache error for mobile client

Resolved in Pega Version 8.4.2

When attempting to clear local storage while logged into the Mobile Client, the error message "You need to be able to connect to the server in order to clear the storage" appeared. This was traced to the application being configured to disable a user's web session immediately after log in, and was due to the "Clear Cache" functionality failing while attempting an AJAX request to invoke the server's "pzAmIOnline" activity. While there was a workaround of using the check box "Access group requires a connection for portions of the application", this has been resolved by updating the Settings - Clear Cache functionality in order be able to detect if it's online in a different way.

SR-D91846 · Issue 550791

Complex question checkbox labels displayed

Resolved in Pega Version 8.4.2

Checkbox labels were not shown when a survey was rendered in read-only mode. This has been resolved by updating pzComplexQuestionCheckBoxTemplateRowDetails and ComplexQuestionCheckboxTemplate section to show labels and icons for check boxes when a complex checkbox question is displayed in read-only mode.

SR-D95638 · Issue 556967

Added handling for mobile SharePoint attachments

Resolved in Pega Version 8.4.2

When an application was using SharePoint to store the attachments, adding an attachment in an offline-enabled mobile app and then synching resulted in the mobile app crashing if the user re-logged in and launched the same work object. This was due to the attachment handling. Attachments are downloaded during synchronization and they are base64 encoded: when a mobile phone processes the synchronization response, it decodes the base64 encoded attachment and saves the data in internal storage. In this scenario, attachments retrieved from SharePoint (REST Service) use a base64 conditional encoding that is different than in case Repositories or Pega Database storage. To resolve this, a check has been added to determine whether the base64 text contains newline characters, and if so the text is merged into one line.

SR-D99536 · Issue 562120

Page copy in DT working for offline mobile app

Resolved in Pega Version 8.4.2

A data transform page copy from one page to another page where the destination page was embedded in the page list property was not working for the offline enabled mobile application. This has been corrected.

SR-D99701 · Issue 558964

Mobile app invalid credential error fixed

Resolved in Pega Version 8.4.2

The OpenUrl feature did not work correctly on some Samsung devices due to handling differences for onStart and onResume lifecycle events, causing an issue with the credential handling. This has been resolved.

INC-160485 · Issue 655296

Trailing "/" added to public links for SSO use

Resolved in Pega Version 8.5.5

Links generated using pyWorkLinkWithLabel were not working with SSO due to not having a trailing "/" on the URL. This has been corrected by adding code to append the "/" if the public link url doesn't end with it.

INC-167139 · Issue 658620

Functions are packaged with "--" suffix

Resolved in Pega Version 8.5.5

Validation rules were not executed as expected. Investigation showed this was caused by functions referenced in the validate rule through a function alias being packaged without the "--" suffix (for example isNameInvalid--(String) was packaged as isNameInvalid). This has been corrected.

INC-168290 · Issue 663426

Signature Accept callback fires correctly in offline app

Resolved in Pega Version 8.5.5

Clicking on the Accept button in the Pega mobile signature control was not properly calling the necessary pega.ui.signature.acceptSignatureCallback method. This has been resolved by adding code for the Post Success and Failure callback on Signature accept in the offline app.

INC-172124 · Issue 651291

Improved Operator ID selection in Mobile Logs Retrieval section

Resolved in Pega Version 8.5.5

Data-Admin-Operator-ID.pzOperatorsByApplication returns only the first 500 operators, which is insufficient for large-scale use. There was a workaround of turning off paging for this report definition and setting maximum records to a bigger value, but this caused potential performance issues when opening very large users list. To resolve this, an autocomplete control will now be used to select Operator ID in the Retrieve Device Logs section of Mobile Channel. When part of an operator ID is typed into this control, the first 100 best results are shown and may be selected.

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