Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please update your bookmarks. This site will be discontinued in Dec 2024.

Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-201633 · Issue 703799

Reload icon disappears when refresh is ready

Resolved in Pega Version 8.6.4

After updating the Field Service Mobile App from Pega 8.3 to Pega 8.6, the wait icon continued to be visible even after the refresh was completed. This has been resolved.

INC-206049 · Issue 703468

Resolved activity registration error for Scan Barcode/QR Code

Resolved in Pega Version 8.6.4

Attempting to add the action 'Scan Barcode/QR Code' to a button generated the warning "Unauthorized request detected : Unregistered request encountered with params pyActivity:pzRunActionWrapper pySubAction:runAct pzActivity:pzScanCode". Investigation showed this was due to the pzScanCode activity referred to in pzpega_control_actions_scanCode.js file not being registered, and has been resolved by adding code to register the necessary events for both button and navigation.

INC-210526 · Issue 705640

Mobile supports icons for file attachment

Resolved in Pega Version 8.6.4

Attaching a file to a case in a mobile browser generated a script error popup. This has been resolved with code to support using icons to attach files on mobile.

INC-211208 · Issue 709646

Added fallback handling for missing Google Maps marker value

Resolved in Pega Version 8.6.4

The Google maps location position control was not showing the marker if the marker source was a Property. No issues were seen if a data page was used as the marker source. This was due to the pega.util.Dom.getElementsByName(markerPropertyHandle) being returned as null. Since the property value was not found in DOM, the latitude and longitude values were not resolved for the marker object. This has been resolved by relying on the markerPropertyValue as a fallback in case the property bound to the marker is not part of the DOM.

INC-214160 · Issue 709281

Access group context handling updated for Mobile

Resolved in Pega Version 8.6.4

After update, a new mobile application for a specific access group was not applying the correct access group for an operator with multiple access groups but instead used the default access group. This has been resolved by moving the logic responsible for switching access groups for Pega Mobile Client from the Authorization.getInitialAccessGroup class to the SessionAccessgroupInfo class to ensure Authorization/SessionAuthorization gets the information about the default access group for the current context.

SR-B71423 · Issue 319981

Localization added to pyAccountSettings field labels

Resolved in Pega Version 7.4

Field label localization for the pyAccountSettings section rule has been added to the Pega-IntegrationArchitect ruleset.

SR-B73542 · Issue 327654

JNDI Server field in Connect-JMS supports GRS

Resolved in Pega Version 7.4

Setting the value of the JNDI Server field in the Connect_JMS rule form using Global Resource Setting was only working when the JNDI Server rule instance was specified directly. In addition, attempting to use a GRS to set the value in the JNDI Server field itself resulted in the error "Could not find JNDI Server instance: =D_PegJMS.PegJNDIProp". This was due to the JNDIServerPage receiving the value of JNDIServerName but not being able to use it. To correct this, a local variable actualJNDIServerName has been added to carry the information and make it available to the API.

SR-B74017 · Issue 329731

MimeType set on attachments

Resolved in Pega Version 7.4

In order to correct a problem for mobile users attaching files, pyAttachMimeType will now be set on the pyNewFileAttachment page for both online cases and offline cases.

SR-B76463 · Issue 340030

Refresh from ruleform correctly passes mandatory parameter

Resolved in Pega Version 7.4

The below error message appeared on the clipboard when going to Action tab and clicking on Refresh button: "Unable to load data page D_ServiceMethods. Required parameters : ServiceType. cannot be blank". This warning message was also visible in the logs whenever the service was called from any SOAP client. In this case, triggering a refresh from Ruleform action was not passing a mandatory parameter to the D_ServiceMethods data page. To fix this, the section Grid has been modified to verify the parameter (i.e. pyServiceType) and then display it.

SR-B78159 · Issue 338941

Mobile dashboard widget name value displays correctly

Resolved in Pega Version 7.4

A problem was seen where the dashboard widget name tag was not resolved on the first visit to the dashboard, but after navigating to the second screen on a mobile device and then returning to the dashboard, the correct value appeared. This was traced to a missing use case for a header using JSP format, and has been corrected.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us