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Resolved Issues

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-134618 · Issue 582776

Corrected logic for deep pagelists on mobile

Resolved in Pega Version 8.5.1

After completing a workorder in the mobile app, the synchronization failed intermittently with the error "fail: pyWorkPage - Validation failed: Errors Detected. Finish Assignment action failed as pyWorkPage has messages: Validation failed: Errors Detected. ... The page contains an undefined property: .pxUniqueElementID". This was traced to incorrect logic for handling deep pagelists, and has been resolved.

INC-131961 · Issue 571700

Mobile app correctly determines online status after sleep

Resolved in Pega Version 8.5.1

After not using the mobile device for some hours, the app was not recognizing that the device had become online again and continued to show the red 'offline' bar. Restoring network connectivity required logging off and relogging into the network. This was traced to a bug in Android webview which causes window.navigator.onLine to return as false after wakeup despite the connection being present. To resolve this, version 8.5.103 of PIMC (Pega Infinity Mobile Client) contains new native mechanisms which are exposed to the webview as plugins and that work completely independent of webview.

INC-130727 · Issue 573340

Resolved mobile app java.lang.OutOfMemoryError

Resolved in Pega Version 8.5.1

After working with the mobile app for a period, logging in failed and the app crashed with java.lang.OutOfMemoryError exceptions. This was traced to each sync adding a new version of allow-list datapages to the client store which were not cleared, and has been resolved.

INC-135159 · Issue 580675

Logic updated for deepMergeObj API

Resolved in Pega Version 8.5.1

Issues with the embedded page values being removed when navigating from a flow action and inconsistent localization of labels and captions in a mobile app were traced to the deepMergeObj API; the logic for the API has been revised to ensure the pxObjClass property is not removed from embedded pages during the doSave function.

INC-131991 · Issue 583041

Logic updated for deepMergeObj API

Resolved in Pega Version 8.5.1

Issues with the embedded page values being removed when navigating from a flow action and inconsistent localization of labels and captions in a mobile app were traced to the deepMergeObj API; the logic for the API has been revised to ensure the pxObjClass property is not removed from embedded pages during the doSave function.

INC-137352 · Issue 583664

Mobile app improvements for poor connectivity conditions

Resolved in Pega Version 8.5.1

When the mobile app was used in areas with poor data network connectivity, the screen was freezing or a number of sync errors were seen. Improvements have been made in the processing and wait conditions to smooth the functions when connectivity is intermittent.

SR-A102729 · Issue 272707

Mobile modal display timing corrected

Resolved in Pega Version 7.3

When the full screen for mobile device option was used while launching a local action, the template buttons (Submit and Cancel) appeared to be missing until the screen adjusted during a focus shift to an editable field. This was an issue with asynchronous display timing in the modal dialog template using dynamic layouts with client side visible whens, and has been fixed.

SR-B10667 · Issue 283291

IOS HC app login updated to better handle sync conflicts

Resolved in Pega Version 7.3

Intermittent HC iOS login failures or app crashes were accompanied by the error 'Client Store synchronization failed.' To resolve this, web-login has been updated to handle cases where login failure occurs while a sync is in progress.

SR-B12207 · Issue 285722

Corrected Org text field handling for templated mobile sections

Resolved in Pega Version 7.3

Given a section pyWorkSummary_Mobile with a text input field called Organization, the organization name was shown correctly in the Declare_crmOrg page but on the UI it was displaying 'Org Not Found'. This was caused by recent section template changes that caused the object to be rendered on the wrong thread, and has been fixed.

SR-B13431 · Issue 283632

Mobile App description localized in PegaExpress

Resolved in Pega Version 7.3

The descriptions for Pega API and Pega Mobile SDK were not being localized in Pega Express due to limitations in the accepted characters. This has been fixed.

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