SR-A18905 · Issue 233955
OrgName error resolved for MobileOffline:Obj-Open-By-Handle
Resolved in Pega Version 7.2.1
If Obj-Open-By-Handle was configured on the Org Name link in MobileOffline for the master details of a Contact Work Object, clicking on the link generated an "Empty Work Item Handle" error despite the OrganizationID(Handle) being present on the data page. This was an error in the actions array for the "runScript" API, and has been fixed.
SR-A21298 · Issue 239141
NPE on mobile list open resolved
Resolved in Pega Version 7.2.1
A null pointer exception was being generated on mobile device when opening list items. A null check has been added to pega_ui_modaldialog to resolve this exception.
SR-A21636 · Issue 240162
Fixed auto-complete use in iPhone Opportunity creation
Resolved in Pega Version 7.2.1
Issues were seen when selecting items using Auto-Complete on an iPhone while creating an Opportunity. This was due to a positioning error in the logic, and has been fixed.
SR-A24787 · Issue 247535
SA mobile app hang fixed
Resolved in Pega Version 7.2.1
Hitting the 'back' button in the SA mobile app before a work-object fully loaded the master-details caused the app to hang. This was traced to an issue with the thread switching that caused a JS exception, and has been resolved.
SR-A24787 · Issue 245849
SA mobile app hang fixed
Resolved in Pega Version 7.2.1
Hitting the 'back' button in the SA mobile app before a work-object fully loaded the master-details caused the app to hang. This was traced to an issue with the thread switching that caused a JS exception, and has been resolved.
INC-120326 · Issue 564435
Landing page refresh modified to avoid frequent reloads
Resolved in Pega Version 8.2.7
Approximately every two weeks, clients were able to login but it was not possible to work as the landing page refreshed constantly until all of the nodes were rebooted and the issue was cleared. Investigation indicated the frequent reloads were related to the cacheing of the operator details, and this has been resolved by updating the datapage reload strategy based on 'when' so frequent reloads will be avoided.
SR-D68572 · Issue 543003
Added check for duplicate attachment names with S3
Resolved in Pega Version 8.2.7
S3 Storage does not allow duplicate file names, but the AttachContent function was allowing duplicate file attachments. Due to this, the sync was failing to attach on the server and the message was never communicated to the client. This has been resolved by adding a check for duplicate file names when the storage is repository.
SR-D77580 · Issue 550093
Corrected Survey button refresh issue
Resolved in Pega Version 8.2.7
After implementing a Pega Survey question page with dynamic / reflexive questions (Answer to Question 1 determines Question 2 and so on) where every answer pick caused a refresh, picking various radio buttons quickly caused an unexpected busy indicator. Investigation showed that on click, both refresh section and run activity were executed asynchronously, triggering the property mapping refresh before answers were clicked. To correct this, the clearSelection function call in pzsurvey_ui_userscript JS file has been modified, and questionPageName has an added 'if' condition.
SR-D81500 · Issue 554903
Uploading Pulse attachments made more robust
Resolved in Pega Version 8.2.7
Upon uploading a file in the Pulse section for a case created in the Case Worker portal, the error message "File <filename> doesn't exist or is empty" appeared. This was traced to using a third-party repository when the network was slow, and has been resolved by instituting the use of callbacks/timeintervals to execute a particular function call only after getting proper results.
SR-D83548 · Issue 544307
JMS push notification made more robust
Resolved in Pega Version 8.2.7
After creating a JMS Service to call pySendPushNotification from an activity, running it using User Context worked as expected but selecting initialize Service Context resulted in the Push notification silently failing in the context of JMS service. The JMS is used as a communication medium between legacy and Pega solutions. When the message arrives, Pega creates a new case and sends a push notification to the user, who has only 2 minutes to accept the case. Because of the urgency of timeliness in this situation, the push is sent directly from the context of the service rather than expend 30 seconds for agent processing. However, because the application was not always available to the pySendPushNotification activity (and further to API call), the push failed. In order to avoid this condition, the system has been modified to use the more widely available pxThread instead of Application when possible.