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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A8445 · Issue 220085

Ensured display of empty user worklist section in hybrid client

Resolved in Pega Version 7.2

The user worklist section was not being displayed in the hybrid client if the login had no assignments (the WL(D_pyUserWorkList pxresultcount is zero) and the crewleaderworklist harness had a repeating dynamic layout. This has been corrected.

SR-A8217 · Issue 223611

Added server retry for push notifications in Sales Automation 7.14 / SFADevelopment for Android

Resolved in Pega Version 7.2

Push Notifications were not working on Sales Automation 7.14 / SFADevelopment for Android. This was traced to an error returned by the GCM server during registration, and the code has been modified to re-try the registration process if a failure is encountered.

SR-A12537 · Issue 224733

Optimistic locking honors OfflineEnabled function

Resolved in Pega Version 7.2

After upgrade, if a top level case type rule was checked out through the Case Explorer by opening the Case Designer and then changing the locking mode to Optimistic, the value reset back to Default after check-in. This was an issue with the pyOfflineEnabled setting being honored, and has been corrected.

SR-A9893 · Issue 220141

Checkbox values retained in Hybrid client on iOS

Resolved in Pega Version 7.2

Checkbox property values were not retained in Hybrid client on iOS inside a repeating dynamic layout, displaying the checkboxes as unchecked even when the property associated with the checkbox had value = true. This was not an issue when running the application on a desktop or in a regular mobile browser. This was traced to the ID attribute value of all the checkboxes being rendered as the same in this circumstance, and the system has been updated to generate unique ID attributes if bOptimized is true in the pzGenerateCheckbox RUF.

SR-125113 · Issue 193442

Localized labels displaying in Safari

Resolved in Pega Version 7.2

Localized headers were not displaying properly on Safari browsers if the Fat List mode was used for the grid headers. Rendering worked as expected using Field Value mode. This was an issue with localized labels not rendering properly when the width of the Safari browser is reduced, and has been fixed. In addition, an issue with the header values being added dynamically instead of using constant values for a mobile browser grid using responsive mode has also been fixed.

SR-125113 · Issue 216785

Localized labels displaying in Safari

Resolved in Pega Version 7.2

Localized headers were not displaying properly on Safari browsers if the Fat List mode was used for the grid headers. Rendering worked as expected using Field Value mode. This was an issue with localized labels not rendering properly when the width of the Safari browser is reduced, and has been fixed. In addition, an issue with the header values being added dynamically instead of using constant values for a mobile browser grid using responsive mode has also been fixed.

INC-180233 · Issue 660577

Offline.Rulecache UI module capacity increased

Resolved in Pega Version 8.4.6

Clicking the save button on a modal window caused the application to freeze and all the buttons were disabled. This was traced to the pega.offline.rulecache UI module having a default hard limit of 500 rules. Once the hard limit was reached, the system intermittently silently refused caching additional rules depending on the amount of rules packaged or the order in which the rules are loaded to the cache. To resolve this, the system has been updated to only log a console warning once the maximum threshold is reached, allowing the application to operate normally and at the time inform about the potential impact of having too many rules in memory.

INC-181126 · Issue 663304

Signature Accept callback fires correctly in offline app

Resolved in Pega Version 8.4.6

Clicking on the Accept button in the Pega mobile signature control was not properly calling the necessary pega.ui.signature.acceptSignatureCallback method. This has been resolved by adding code for the Post Success and Failure callback on Signature accept in the offline app.

INC-183559 · Issue 664815

Handling added to process Actions chunks on multiple nodes

Resolved in Pega Version 8.4.6

If the synching of chunks to a node was interrupted, attempting to resume the remaining chunks resulted in a processing issue if the Load Balancer passed the connection to a different node than was used for the first connection. As an example, if chunks were synched to node "A" and the restarted sync saved the remaining chunks to node "B", when all chunks were synced node "B" incorrectly determined node "A" was actually doing the work and skipped the processing of the chunks on node "B". This resulted in queued chunks being left untouched. To resolve this, the logic has been updated to allow multiple nodes to process the chunks.

INC-183864 · Issue 666188

Updated RequestorInitialize to improve performance

Resolved in Pega Version 8.4.6

After updating, initial user logins were taking an excessive amount of time. This was traced to the standard rule "RequestorInitialize", and has been resolved by updating the implementation.

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