SR-D33052 · Issue 502061
Blank space removed in email reply
Resolved in Pega Version 8.3.1
An issue with blank space being added between the CSR icon and the email content for the first customer mail has been resolved by setting the window width to 100%.
SR-D33930 · Issue 507970
Check added to pyWorkPage before context page replacement
Resolved in Pega Version 8.3.1
When given an assignment configured with Save and Next buttons where the on-click of the Next button triggered FinishAssignment and the case type used Optimistic locking, the workobject lock was not acquired and an error was thrown when clicking Save and then the Next button. Investigation showed that the lock was not acquired because the pyCaseUpdateInfo page was not available in the work object under pyWorkPage. This was traced to the 'When' condition used to display the delete icon on a pulse post. This When condition needs to be evaluated on the context page (in this case, the work page), but when multiple posts are present on the WorkObject) the pyWorkPage was being replaced with a fresh copy from the DB and any updates on the current work page were lost. To resolve this, the behavior has been changed from always creating a context page to only creating the context page if one does not already exist on the Thread.
SR-D7323 · Issue 493176
Pin Case to Board updated to use unique IDs for different workpools
Resolved in Pega Version 8.3.1
When using the Pin Case to Board functionality, it was only possible to find and pin cases in the default/current work pool of the working access group and not any other cases in any other work pools which allowed access to open/search/process. This was due to pyLabel being used to compare if a value entered was valid, which was not a unique key. To resolve this, the pyValidatePinDetails activity in Pega-Ext-Mentions-Documents, Pega-Ext-Mentions-Cases, and Pega-Ext-Mentions-Groups classes have been updated to compare pzInsKey instead of pyLabel to check for validate pin.
SR-D18853 · Issue 488283
Visibility on client check removed to enable Pulse on click
Resolved in Pega Version 8.3.1
When Pulse was configured on click of a icon, the comment section was not visible. Investigation showed that at the time of DOM load, pyMessage property was not available in the DOM because 'Run visibility condition on client' was checked by default. Visibility on client checks have been removed to resolve this issue.
SR-D37757 · Issue 507966
Pulse delete icon repaired
Resolved in Pega Version 8.3.1
After upgrade, it was no longer possible to delete one's own comment in Pulse. This was traced to the section pzDeleteMessage having two dynamic layouts with icon as image configured. During runtime, this section was present in the DOM yet the icons were not visible when the conditions configured were returned as true. This was caused by an error in the generated java for the layout, and has been corrected.
SR-D44012 · Issue 509880
Added more error handling in pzCreateThumbnail
Resolved in Pega Version 8.3.1
In activity pzCreateThumbnail, a null pointer error was generated at step 2. This was traced to the value of originalImage being null even though there was no error in the image file itself, and has been resolved by adding an error check .
INC-134618 · Issue 582776
Corrected logic for deep pagelists on mobile
Resolved in Pega Version 8.5.1
After completing a workorder in the mobile app, the synchronization failed intermittently with the error "fail: pyWorkPage - Validation failed: Errors Detected. Finish Assignment action failed as pyWorkPage has messages: Validation failed: Errors Detected. ... The page contains an undefined property: .pxUniqueElementID". This was traced to incorrect logic for handling deep pagelists, and has been resolved.
INC-131961 · Issue 571700
Mobile app correctly determines online status after sleep
Resolved in Pega Version 8.5.1
After not using the mobile device for some hours, the app was not recognizing that the device had become online again and continued to show the red 'offline' bar. Restoring network connectivity required logging off and relogging into the network. This was traced to a bug in Android webview which causes window.navigator.onLine to return as false after wakeup despite the connection being present. To resolve this, version 8.5.103 of PIMC (Pega Infinity Mobile Client) contains new native mechanisms which are exposed to the webview as plugins and that work completely independent of webview.
INC-130727 · Issue 573340
Resolved mobile app java.lang.OutOfMemoryError
Resolved in Pega Version 8.5.1
After working with the mobile app for a period, logging in failed and the app crashed with java.lang.OutOfMemoryError exceptions. This was traced to each sync adding a new version of allow-list datapages to the client store which were not cleared, and has been resolved.
INC-135159 · Issue 580675
Logic updated for deepMergeObj API
Resolved in Pega Version 8.5.1
Issues with the embedded page values being removed when navigating from a flow action and inconsistent localization of labels and captions in a mobile app were traced to the deepMergeObj API; the logic for the API has been revised to ensure the pxObjClass property is not removed from embedded pages during the doSave function.