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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B51449 · Issue 308503

Property Record localization added for Pega Marketing

Resolved in Pega Version 7.3.1

Localization has been added for Property Record Configuration text in the Pega Marketing application.

SR-B51450 · Issue 308504

Property Record localization added for Pega Marketing

Resolved in Pega Version 7.3.1

Localization has been added for Property Record Configuration text in the Pega Marketing application.

SR-B51450 · Issue 313658

Property Record localization added for Pega Marketing

Resolved in Pega Version 7.3.1

Localization has been added for Property Record Configuration text in the Pega Marketing application.

SR-B51450 · Issue 313738

Property Record localization added for Pega Marketing

Resolved in Pega Version 7.3.1

Localization has been added for Property Record Configuration text in the Pega Marketing application.

SR-B43400 · Issue 307258

Localization added for field value used in 'Enter a Short Description' validation message

Resolved in Pega Version 7.3.1

Localization was failing for the 'Enter a Short Description' validation message when using a Field Value due to the message rule containing spaces. To fix this, a new message rule has been created without spaces in the same ruleset so that it is available for override use in the ruleset.

INC-127591 · Issue 564818

isAuthenticated checks trimmed for Performance Improvement

Resolved in Pega Version 8.2.7

In order to improve performance, a duplicate check of pxIsRepositoryAuthenticated has been removed from the Function Rule.

INC-127859 · Issue 564619

Email image retrieval switched to Lazy Load

Resolved in Pega Version 8.2.7

In email, multiple images being loaded at once resulted in a performance impact. To resolve this, the fetching of inline images has been modified to use Lazy Load optimization which will retrieve file content from S3 storage on a need basis.

INC-127891 · Issue 564726

Added check for redirects when getting images from S3

Resolved in Pega Version 8.2.7

When retrieving images from S3 storage, a 303 redirect status response code was shown. Investigation showed that using a public URL caused the redirects, and this has been resolved by adding an AG hash while fetching images via an activity.

SR-D87412 · Issue 563227

Support added for multi-language email parsing

Resolved in Pega Version 8.2.7

Parsing an email body for different languages was causing performance issues. To resolve this, an enhancement has been added to support email IVA in seven languages, to use this, override the Work-Channel-Triage.pyParseReplyMail activity and add the required languages in the given parameter.

SR-D90459 · Issue 552661

Improved handling for attachments not using UTF-8 encoding

Resolved in Pega Version 8.2.7

When an email was received that used a charset encoding other than UTF-8, special characters in the HTML body were not displayed and instead the replacement character was shown. To resolve this, the system will read the encoding from the email rather than use the meta tag, and will add the attachment's HTML encoding information in Data-WorkAttach-File so that the same can be used to process and display the original HTML properly.

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