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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A12980 · Issue 227344

Added dropdown to select applications for new requirements

Resolved in Pega Version 7.2.1

A dropdown has been added to the Requirements screen to display the existing applications for the current user when creating new requirements.

SR-A20072 · Issue 238701

Portal markup in PDF resolved

Resolved in Pega Version 7.2.1

When using the Google Chrome browser, the portal harness markup was being included in PDFs generated from the user portal due to the frameless dynamic container. This has been corrected.

SR-A20094 · Issue 238591

Localization handling updated for High Level Overview documents generated in Word

Resolved in Pega Version 7.2.1

In a localized environment, High Level Overview documents generated in Word included some garbled characters if there were images or attachments in between the content of sections. The localization code has been updated to properly handle this format.

SR-A20183 · Issue 238612

Localization handling updated for High Level Overview documents generated in Word

Resolved in Pega Version 7.2.1

In a localized environment, High Level Overview documents generated in Word included some garbled characters if there were images or attachments in between the content of sections. The localization code has been updated to properly handle this format.

SR-A21569 · Issue 242079

Corrected persistence of deleted requirements links with multiple actors

Resolved in Pega Version 7.2.1

When checking in a specification with more than one actor specified on it, deleted requirement links re-appeared after the rule was closed and re-opened. This was due to an unnecessary section refresh, which has been removed.

INC-127591 · Issue 564818

isAuthenticated checks trimmed for Performance Improvement

Resolved in Pega Version 8.2.7

In order to improve performance, a duplicate check of pxIsRepositoryAuthenticated has been removed from the Function Rule.

INC-127859 · Issue 564619

Email image retrieval switched to Lazy Load

Resolved in Pega Version 8.2.7

In email, multiple images being loaded at once resulted in a performance impact. To resolve this, the fetching of inline images has been modified to use Lazy Load optimization which will retrieve file content from S3 storage on a need basis.

INC-127891 · Issue 564726

Added check for redirects when getting images from S3

Resolved in Pega Version 8.2.7

When retrieving images from S3 storage, a 303 redirect status response code was shown. Investigation showed that using a public URL caused the redirects, and this has been resolved by adding an AG hash while fetching images via an activity.

SR-D87412 · Issue 563227

Support added for multi-language email parsing

Resolved in Pega Version 8.2.7

Parsing an email body for different languages was causing performance issues. To resolve this, an enhancement has been added to support email IVA in seven languages, to use this, override the Work-Channel-Triage.pyParseReplyMail activity and add the required languages in the given parameter.

SR-D90459 · Issue 552661

Improved handling for attachments not using UTF-8 encoding

Resolved in Pega Version 8.2.7

When an email was received that used a charset encoding other than UTF-8, special characters in the HTML body were not displayed and instead the replacement character was shown. To resolve this, the system will read the encoding from the email rather than use the meta tag, and will add the attachment's HTML encoding information in Data-WorkAttach-File so that the same can be used to process and display the original HTML properly.

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