INC-217942 · Issue 716932
BIX article updated for XML extract rules
Resolved in Pega Version 8.8
The BIX article "Creating and running an Extract rule" has been updated to reflect that the "Get all properties" option fetches basic properties only, and that properties must be selected manually for non-BLOB tables.
INC-223851 · Issue 722732
Property encryption documentation updated
Resolved in Pega Version 8.8
Documentation on encryption has been updated to clarify that Property Encrypt policies can only be created in Work- Data- , and Index class descendents.
INC-225373 · Issue 737824
Documentation updated to clarify enabling "Application data encryption" cannot be undone
Resolved in Pega Version 8.8
The documentation regarding encrypting application data has been updated to clarify that once "Application data encryption" is enabled, it is only possible to change the platform cipher from one provider to another standard or custom provider but it cannot be disabled or returned to default data settings. "Caution: After you enable application data encryption, you cannot disable it and restore the default settings. However, you can change the initial encryption type to another encryption type as necessary." "Caution: If you delete the KMS master key or the KMS master key expires, Pega Platform cannot decrypt the previously encrypted data, which can result in data loss."
INC-226047 · Issue 726468
Upgrade from Pega 6 documentation updated
Resolved in Pega Version 8.8
The documentation for "upgrading from Pega Platform version 6.3 SP1 or earlier: Starting from a single-schema configuration" has been updated to clarify that a new rules schema should be specified as the target rule schema.
INC-234290 · Issue 742941
Conversational Channel training model documentation updated
Resolved in Pega Version 8.8
Documentation for Conversational Channels has been updated with additional information about the process of creating training data based on CSR actions such as 'create a case' or 'send a reply using suggested/other replies'.
INC-136264 · Issue 582472
Chatbot text starts scroll at top of answer
Resolved in Pega Version 8.5.1
In order to present an improved interface for customers interfacing with chatbots, the code has been updated so that the recipient's chat scroll will remain at the top of an answer that would scroll off the screen.
INC-139018 · Issue 587715
Rules updated to handle Outlook change that displayed multiple/duplicate email responses
Resolved in Pega Version 8.5.1
In Pega Email Triage case, all the replies were displayed along with the original email body, meaning for each and every reply, Pega showed the original email body and duplicated the data. This was traced to an update made by Microsoft in the Selector function of Outlook Windows, and has been resolved by updating the rules 'PyExtractLatestReplyFromHTML' and 'pyRichTextEmailHistorySelector' to work with this change.
SR-D85563 · Issue 551684
Dependencies of module.xml documentation update
Resolved in Pega Version 8.5.1
Documentation has been updated to include specifics about adding a dependency in Microsoft JDBC Driver 6.0., under dependencies of module.xml.
SR-D88570 · Issue 550104
Cleanup script topic moved to Post-Upgrade steps in deployment documentation
Resolved in Pega Version 8.5.1
The deployment guides have been updated to indicate that the cleanup script should only be run after the upgrade has been completed, as well as clarifying that this is only required if the clean up scripts have never been run previously.
SR-D87188 · Issue 551350
Mentioned user in Pulse correctly converted to hyperlink
Resolved in Pega Version 8.5
In the Interaction portal, mentioning a user in Pulse using @ was not converting the name to the user name with hyperlink for Email Interactions. @ mentions were working as as expected in Phone Interactions. This problem was introduced as part of using OWASP to sanitize HTML user input in Rich Text support, and was due to OWASP converting @ to an HTML entity. To resolve this, the @ will be excepted from HTML conversion.