SR-D63638 · Issue 544017
Performance improvements for opening cases with embedded images
Resolved in Pega Version 8.5
Opening cases containing email interactions was taking an excessive amount of time. This was traced to the use of embedded images, icons, etc, in the message body and signature, and was caused by the pyGetAttachmentsbyCID activity running multiple times due to discussion threads that were duplicated over and over. In some cases, more than 360 calls to the database were seen. This has been resolved by shifting some case opening processes to executing when the listener thread gets the mail, and storing the results in a .pynote property, and a URL will be used to get images instead of embedding them directly to the HTML. If preferred, this can be reverted to the previous behavior by changing the when rule (pyUseCachedHtmlForDisplay) to false.
SR-D92688 · Issue 551341
Optional feature to improve pxETReport performance
Resolved in Pega Version 8.5
Poor performance was seen when using pxETReport. This was caused by the system loading the recent cases widget by looking up all the ET cases within last 30 days, opening each ET case to check if it is from the same pyFrom email address, and then if yes, opening its related service case. On a complex system, this was potentially a slow process. To improve performance, the "Related cases" feature can now be disabled through an overridable 'when' rule.
SR-D75636 · Issue 549348
Improved handling for attachments not using UTF-8 encoding
Resolved in Pega Version 8.5
When an email was received that used a charset encoding other than UTF-8, special characters in the HTML body were not displayed and instead the replacement character was shown. To resolve this, the system will read the encoding from the email rather than use the meta tag, and will add the attachment's HTML encoding information in Data-WorkAttach-File so that the same can be used to process and display the original HTML properly.
SR-D54120 · Issue 541352
Improved handling for attachments not using UTF-8 encoding
Resolved in Pega Version 8.5
When an email was received that used a charset encoding other than UTF-8, special characters in the HTML body were not displayed and instead the replacement character was shown. To resolve this, the system will read the encoding from the email rather than use the meta tag, and will add the attachment's HTML encoding information in Data-WorkAttach-File so that the same can be used to process and display the original HTML properly.
SR-A12980 · Issue 227344
Added dropdown to select applications for new requirements
Resolved in Pega Version 7.2.1
A dropdown has been added to the Requirements screen to display the existing applications for the current user when creating new requirements.
SR-A20072 · Issue 238701
Portal markup in PDF resolved
Resolved in Pega Version 7.2.1
When using the Google Chrome browser, the portal harness markup was being included in PDFs generated from the user portal due to the frameless dynamic container. This has been corrected.
SR-A20094 · Issue 238591
Localization handling updated for High Level Overview documents generated in Word
Resolved in Pega Version 7.2.1
In a localized environment, High Level Overview documents generated in Word included some garbled characters if there were images or attachments in between the content of sections. The localization code has been updated to properly handle this format.
SR-A20183 · Issue 238612
Localization handling updated for High Level Overview documents generated in Word
Resolved in Pega Version 7.2.1
In a localized environment, High Level Overview documents generated in Word included some garbled characters if there were images or attachments in between the content of sections. The localization code has been updated to properly handle this format.
SR-A21569 · Issue 242079
Corrected persistence of deleted requirements links with multiple actors
Resolved in Pega Version 7.2.1
When checking in a specification with more than one actor specified on it, deleted requirement links re-appeared after the rule was closed and re-opened. This was due to an unnecessary section refresh, which has been removed.
SR-B51449 · Issue 308503
Property Record localization added for Pega Marketing
Resolved in Pega Version 7.3.1
Localization has been added for Property Record Configuration text in the Pega Marketing application.