Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-131384 · Issue 584856

Documentation updated for troubleshooting inline images for email

Resolved in Pega Version 8.5.2

Inline images were not showing by default when sending emails. To assist in this, the troubleshooting information for email has been updated with the following information: Correct configuration for display of inline images via Email bot is one that is shipped standard. To support Rich text in email display via Email bots, Email body must be stored 'As HTML attachment' (the setting on auto generated Service Email rule). In addition, no other setting on listener must be changed especially 'Embed inline images'(should remain unchecked) on Email listener rule. Combination of these 2 settings causes Email bot to save - 1. Email body as attachment 2. All inline images as attachment At runtime UI display, these 2 are recombined to display proper email. This is done in order to increase performance because images are lazily loaded.

SR-D92590 · Issue 553059

PostgreSQL information updated in Platform Support Guide

Resolved in Pega Version 8.5.2

The Platform Support Guide has been updated to reflect the following:Postgresql-42.2.14.jar supports PostgreSQL 8.2 or newer, and requires Java 6 or newer (Pega only supports Java 8 and 11); this driver also contains support for SSL and the javax.sql package. Prior versions of this .jar file have known problems. Do not use these versions: • 42.2.11 – creates an exception which stops Pega Platform startup • 42.2.12 and 42.2.13 – known vulnerability issues (CVEs) reported

INC-143925 · Issue 597289

Documentation update to alternate URL for mobile build

Resolved in Pega Version 8.5.3

The documentation located at https://community.pega.com/knowledgebase/articles/mobile/85/setting-alternative-host has been updated to reflect current information and instructions for setting an alternative host.

INC-168254 · Issue 659299

Documentation updated for accents and special characters used in search

Resolved in Pega Version 8.5.5

The "Pega search API" article has been updated to reflect that the search functionality in Pega Platform does not match accented words with unaccented. For example, searching for santé and sante will retrieve different results. In addition, Domain Specific Language (DSL) includes special characters for use when searching, for example '-', '_', '!', '@'. However, the system retrieves various results depending on the way the special characters are used in the search query. If the query contains special characters that are not escaped, the system may retrieve incorrect results. For example, not escaping the slash mark in the 25/02 query may cause the system to ignore the special character.

INC-167259 · Issue 647097

Documentation updated for evaluateFormulasLater parameter

Resolved in Pega Version 8.5.6

When an excel containing a formula was imported as binary file and viewed from the user end, the formula was visible. To address this, Case Management documentation has been updated to include additional information on using the evaluateFormulasLater parameter, which can be set to true to avoid errors in advanced formula evaluation. https://docs.pega.com/case-management/85/activities-integrating-cases-excel-documents

INC-177323 · Issue 672421

Search string wildcard use documentation updated

Resolved in Pega Version 8.5.6

The support article for the search API has been updated to clarify the ability to use the wildcard character "*" by manually adding it to the prefix of each term in the search string.

INC-190130 · Issue 678540

Help information updated for using Elastic Search with Report Definition

Resolved in Pega Version 8.5.6

The support article "Configuring a report definition to run against an Elasticsearch index" has been updated to clarify that the search can pass multiple values with a space in pySearchString as it does OR operation on all the fields, and that filters in the report definition will be used when executing the report directly or when calling the report in the pxRetrieveSearchData activity. https://docs.pega.com/system-administration/85/configuring-report-definition-run-against-elasticsearch-index

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us