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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-131384 · Issue 584856

Documentation updated for troubleshooting inline images for email

Resolved in Pega Version 8.5.2

Inline images were not showing by default when sending emails. To assist in this, the troubleshooting information for email has been updated with the following information: Correct configuration for display of inline images via Email bot is one that is shipped standard. To support Rich text in email display via Email bots, Email body must be stored 'As HTML attachment' (the setting on auto generated Service Email rule). In addition, no other setting on listener must be changed especially 'Embed inline images'(should remain unchecked) on Email listener rule. Combination of these 2 settings causes Email bot to save - 1. Email body as attachment 2. All inline images as attachment At runtime UI display, these 2 are recombined to display proper email. This is done in order to increase performance because images are lazily loaded.

SR-D92590 · Issue 553059

PostgreSQL information updated in Platform Support Guide

Resolved in Pega Version 8.5.2

The Platform Support Guide has been updated to reflect the following:Postgresql-42.2.14.jar supports PostgreSQL 8.2 or newer, and requires Java 6 or newer (Pega only supports Java 8 and 11); this driver also contains support for SSL and the javax.sql package. Prior versions of this .jar file have known problems. Do not use these versions: • 42.2.11 – creates an exception which stops Pega Platform startup • 42.2.12 and 42.2.13 – known vulnerability issues (CVEs) reported

INC-167254 · Issue 651529

Reports database configuration documentation updated

Resolved in Pega Version 8.4.6

Documentation for working with the reports database has been updated to clarify that only a separate database with same schema/table names is supported. The complete information is available in the support documentation under Reporting Capabilities -> Reporting -> Creating advanced reports -> Setting up reports database.

INC-177323 · Issue 672423

Search string wildcard use documentation updated

Resolved in Pega Version 8.4.6

The support article for the search API has been updated to clarify the ability to use the wildcard character "*" by manually adding it to the prefix of each term in the search string.

INC-190130 · Issue 678543

Help information updated for using Elastic Search with Report Definition

Resolved in Pega Version 8.4.6

The support article "Configuring a report definition to run against an Elasticsearch index" has been updated to clarify that the search can pass multiple values with a space in pySearchString as it does OR operation on all the fields, and that filters in the report definition will be used when executing the report directly or when calling the report in the pxRetrieveSearchData activity.https://community.pega.com/knowledgebase/articles/system-administration/85/configuring-report-definition-run-against-elasticsearch-index

INC-207693 · Issue 700541

Documentation updated for large attachments permissions error

Resolved in Pega Version 8.6.4

When using the Microsoft Graph API to send an email which contained an individual attachment 3MB or larger, the error "The token contains no permissions, or permissions can not be understood" was generated. Because the Microsoft Graph API has an attachment size limitation, the Microsoft Graph API send email flow will switch to using the Office 365 Exchange Online API when that size limit is hit. The documentation for this has been updated to explicitly reflect that Office 365 Exchange Online API permissions must be enabled in the Azure Active directory app settings.

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